Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Best Hotel in NYC

Posted 21-Apr-2016 on Hotels
Five Star all the way! Best Hotel in NYC. Beautiful Suite. Luxurious Spa. Amazing View of Central Park.
5out of 5
by Arlyne fromNYC

A Place to celebrate in a grand way!

Posted 9-Apr-2016 on Hotels
We had an excellent time celebrating my birthday at the Mandarin Oriental- everything was wonderful!
5out of 5
by Robert fromBoston, MA


Posted 28-Mar-2016 on Hotels
Mandarin Staff are excellent!
5out of 5
by A verified traveller frommexico city

great hotel; needs better staffing.

Posted 28-Mar-2016
Pros: facilities, among the best of mandarin in the world.
Cons: services (restaurants)
Location: theatre, great restaurants, museums
great comfort. very good size rooms. good concierge. Insuperable maid service.
5out of 5
by A verified traveller

Our Most Wonderful Hotel Experience

Posted 20-Feb-2016 on Hotels
I have never had such a wonderful hotel experience. I don't think I'll be satisfied anywhere else again. It was pricey but it was worth it.
4out of 5
by A verified traveller fromG mexico

Used to be the best

Posted 15-Feb-2016
I used to love this hotel, it is now outdated and there are better choices for the amount required Service is mostly good with a few exceptions. I think they are too busy now, and a little bit over rated. I think location is one of the best.
5out of 5
by A verified traveller


Posted 8-Feb-2016 on Hotels
First time staying in this hotel on business It was a positive experience with great service and top flight hotel finishes.
5out of 5
by A verified traveller

Excellent service and worth every penny

Posted 23-Dec-2015
We did a short trip after getting married to relax. Upon checking in the manager sent bubbles and chocolate covered strawberries for my wife. Top notch location and excellent turn down service.
5out of 5
by A verified traveller fromNew York, NY

Great view of the Thanksgiving Day Parade !!

Posted 1-Dec-2015
We have come back to the Mandarin New York City every year since they opened (about 12 or 13 years now)!! I can't say enough about the staff, they are extremely professional, friendly and will always go above and beyond to insure guest satisfaction!
5out of 5
by A verified traveller fromBeverly Hills

Great hotel,great location,great service.

Posted 27-Nov-2015
Pros: The hotel is not show off while has all possible amenities!
Cons: Certain breakfast supplements should be given rather than charged (Orange juice...for instance)
Location: Location couldmrt be better :Museums, connection, shopping, Central park.
I enjoyed a sense of privacy and a service which is never intrusive.