Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Exzellentes Hotel nähe Central Park

Posted 19-Nov-2016
Perfekt für ein langes Wochenende oder auch länger. Das Hotel hat ausgezeichneten Service und ist gut gelegen am Columbus Circle.
5out of 5
by A verified traveller fromKent

Lovely hotel with very helpful staff

Posted 30-Oct-2016
Pros: Room was very clean and excellent facilities and well located to walk to all the Midtown attractions and Central Park
Cons: Nothing, I can't think of anything negative about the hotel.
Location: Near Central Park and all the attractions in Midtown, which were all walkable.
5out of 5
by A verified traveller fromMilano

Lusso, bellezza. Una scelta da fare per chi ama Ny

Posted 24-Oct-2016
Location: Columbus circle è l'angolo su ovest di Central Park. Una prospettiva unica e vicina al Museo di Storia naturale al Lincoln center e ad un Time Square.
Una scelta da ripetere ogni volta possibile. Non una scelta economica, ma la vista che si gode dalle camere su Central Park vale qualsiasi cifra. O quasi. La camera è un distillato di coccole.
5out of 5
by A verified traveller

Great hotel

Posted 20-Oct-2016
Pros: The views
Cons: The bar/ food prices
Location: Great location right on Central Park
Lovely views from our room. Great check in staff that upgraded us to the top floor and added complimentary wifi - great welcome! Hotel was lovely only criticism is that it was so expensive to eat there.
4out of 5
by A verified traveller

Tres tres bien

Posted 11-Oct-2016
4.5/5 ✨ Très jolie hotel J'ai eu une superbe chambre avec belle vue Lit confortable Je m attendais a trop de 5/5 du côté service ... je leur donne 4,0/5 ... un peu froid comme accueil . Ils devraient sourire plus les messieurs en bas de l hôtel . La réceptionniste Danielle était très souriante .
5out of 5
by A verified traveller fromTampa

Posted 28-Sep-2016
Excellent location, excellent staff, excellent rooms, but they don't give me the room I booked with the viewer I booked I was a little disappointed about that. Restaurant is good beautiful view but food I think is very over priced for the quality some dishes worth the price others was terrible.
4out of 5
by A verified traveller

Posted 2-Sep-2016
Pros: location, elegance
Cons: Room dining service and house keeping
Location: Central park west. Museums
Good service depends on the staff. If you met a good one, you will receve excellent service, otherwise somewhat negligent. Room service tea served with tea bag (the menu says tea leaves) and sometimes took time. I was at the corner suite and there were dust on the furniture, waste thread and fibers on the carpet, and stains on the table chair. Orchid in the room was almost die so I gave them water!
5out of 5
by A verified traveller

Posted 30-Aug-2016
The hotel staff was exemplary in their performance. Our trip to NYC could not have been better, due largely to our stay at the Mandarin. Thanks.
5out of 5
by A verified traveller

Great location

Posted 29-Aug-2016
Pros: Nice size room, the room was turned down each night.
Cons: Workout facility was being worked on. Huge negative.
Location: Central park and the subway right out side 100 yards
Across the street from Central Park, beautiful views of the park and sky from the hotel down to Harlem and through west Manhattan to midtown. The staff was over the top nice The restaurant has an amazing view and food.
5out of 5
by A verified traveller

最高でした。

Posted 25-Aug-2016 on Hotels
何と言っても、ホスピタリティが素晴らしく、ニューヨークでの滞在が最高のものになりました。スタッフはみんな親切ですし、夜には子供にとパンダのマカロンを届けて頂いたりもしました。セントラルパークの目の前で、タイムワーナーセンター内でも食事やショッピングが出来ますし、夜景も素敵でした。強いて挙げれば、トランプの建物でセントラルパークの一部が隠れていたことでしょうか。だからといって、次回トランプに泊まるかというと、それはないように思います。