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Mandarin Oriental, New York

Photo gallery for Mandarin Oriental, New York

Featured Image
Indoor pool
Premium bedding, down comforters, minibar, in-room safe
55-inch flat-screen TV with cable/satellite channels, pay movies
Premium bedding, down comforters, minibar, in-room safe

Overview of Mandarin Oriental, New York

Mandarin Oriental, New York

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
80 Columbus Circle at 60th Street, New York, NY, 10023

Explore the area

  • Popular LocationCentral Park2 min walk
  • Popular LocationTimes Square14 min walk
  • Popular LocationBroadway17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)23 min drive

Choose dates to view prices

About this area

New York

Located in Midtown neighborhood, Mandarin Oriental, New York is connected to a shopping center. South Street Seaport and SoJo Spa Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Madame Tussauds Wax Museum and American Museum of Natural History. Ready for a night out? Consider St. James Theatre and Irving Plaza. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Central Park - 2 min walk
  • Times Square - 14 min walk
  • Museum of Modern Art - 16 min walk
  • Broadway - 17 min walk
  • Rockefeller Center - 19 min walk

Getting around

  • Penn Station - 3 min drive
  • 59 St. - Columbus Circle Station - 1 min walk
  • John F. Kennedy International Airport (JFK) - 23 min drive

Restaurants

  • Nougatine at Jean Georges — 2 min walk
  • Jean Georges — 2 min walk
  • A Voce Columbus — 3 min walk
  • Robert — 3 min walk
  • Maison Kayser — 3 min walk

About this property

Mandarin Oriental, New York

5-star luxury hotel connected to a shopping center in Midtown
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. All 244 rooms boast deep soaking tubs and offer WiFi and 24-hour room service. Guests will also find flat-screen TVs, minibars, and premium bedding.
Mandarin Oriental, New York offers 244 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11:00 AM: USD 40.12-40.12 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Business services

  • Business center
  • Computer station
  • Meeting room

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 55-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Dogs welcome
Up to 25 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 95.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 40.12 and USD 40.12 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Airport shuttle fee: USD 273 per vehicle (one-way)
  • Self parking fee: USD 54 per day
  • Valet parking fee: USD 85.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Rollaway bed fee: USD 95.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mandarin Oriental New York Hotel
Mandarin Oriental Hotel New York
Mandarin Oriental New York
New York Mandarin Oriental
Mandarin New York City
Mandarin Oriental New York City
Mandarin Oriental, New York Hotel New York City
New York City Mandarin Oriental
Mandarin Oriental, York York
Mandarin Oriental, New York Hotel
Mandarin Oriental, New York New York
Mandarin Oriental, New York Hotel New York

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 257 out of 362 reviews
5 - Excellent 71%
Rating 4 - Good. 68 out of 362 reviews
4 - Good 19%
Rating 3 - Okay. 21 out of 362 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 362 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 362 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Stunning views. Super accommodating staff. Highly suggest.
Stayed 1 night in Sep 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities
We utilized the business center. The conference room is adequate but needs updating. Drapes ripped. Had issues with our requests: (polycom phone & catering) Phone not in conf room and catering order late and incorrect.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities
A wonderful beautiful hotel and great experience until some failure in the kitchen shut down their restaurant just as we sat down for a late dinner. I get it, stuff happens, but there was no backup plan and staff were UNHELPFUL. Did not know what they could do for us, we suddenly felt like we were on our own, which would be expected at the Sheraton, but not the MO. Disappointing.
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was pleased with my stay. The room was clean, although we had to once or twice have to ask for service. For a suite of our size one would also expect to have a coffee or tea maker in the room but this is minor feedback. Overall, had a great stay, hotel is high end, rooms are high end, and likely will stay again.
Stayed 5 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
Le falta un refresh al diseño interior
Stayed 3 nights in Aug 2021