The facility is attractive and apparently remodeled within the last couple of years but there were some minor details that needed attention. Toilet did not seal after flushing so it ran periodically. Tub didn't drain well and shower stall showed signs of mold. Decor was nice. Most of the staff was super but didn't seem all that happy about their jobs nor did they share hotel details and amenities. Key card rarely worked for garage so had to get buzzed in and out. Luckily that was an option. The food on the buffet was lukewarm but plenty of options.
Comment from Hotel Management
12-Aug-2016 by Assistant General Manager, Hotel Management
Kathy, thank you for sharing your review with us about your stay at LaGuardia Plaza Hotel. We are pleased you had a great stay overall and enjoyed most aspects of our hotel. I have shared your observations and suggestions with our team, as feedback such as yours helps us improving our services and amenities. Our goal is to provide best in class service, and we look forward to welcoming you back the next time you are in the New York City area!
Assistant General Manager,
LaGuardia Plaza Hotel