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Reviews of InterContinental New York Barclay, an IHG Hotel

5 out of 5
InterContinental New York Barclay, an IHG Hotel
111 East 48th Street, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1001 reviews" "
Rating 8 - Good. 201 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ho Ming Elton

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Paying this price I could definitely find some place else better than this. Phone is not working, no sleepers, no tooth brush… I have to go down to lobby asked for it. Booked and paid via Expedia adding breakfast fee x 2, when I checked in the staff said “no, breakfast is not included “, I insisted I paid for it, then she said ok it is found. But it includes one breakfast only… I don’t want to argue anymore. On the second day I found the proof and show her, she said ok. It’s not a matter ok or not, what happened during your communication with Expedia? Anyway, $450 is definitely not worth it, so many nice hotel surrounding. Will not come here again.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Ho Ming Elton, we understand your recent stay with us didn't meet your expectations and we sincerely apologize for the inconveniences you've encountered, particularly the miscommunication regarding the breakfast inclusions and the room amenities you had to request for. It's unfortunate that you feel the value of your stay wasn’t commensurate to the cost, as we strive to provide excellent service to all our guests. Your feedback is valuable, and we will use it to improve our guest experience. We hope you'll consider giving us another chance to deliver a better experience.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue. Responsive service. Good value.
Stayed 6 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Michael, we're delighted to hear you enjoyed the value and service at InterContinental New York Barclay. Positive feedback like yours keeps our team motivated to deliver exceptional experiences. We'd be honored to welcome you back for another memorable stay.

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice !!!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 15, 2024
Lawrence, thank you for sharing such positive feedback about InterContinental New York Barclay. We're elated that you had an enjoyable experience and we're looking forward to welcoming you back in the near future.

6/10 Okay

Luz E

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very noisy at night , the staff from front desk nothing helpful . The cleaning not good I let tc control under the sheets and the next day it was there
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 11, 2024
Luz, it's regretful to hear that certain aspects of your stay did not meet your expectations. We sincerely apologize for any unwanted noise and less than optimal service you encountered. Your feedback concerning the cleanliness of your room has been noted for further review. Please be assured that it's our highest priority to provide a peaceful, welcoming, and meticulously maintained environment to our guests. Thank you for taking the time to share your experience and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I enjoy our stay. The staff was very polite and professional. Most definitely will return the next time we’re in the city.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Alexis, thank you for sharing your kind words about the professional and courteous demeanor of our team members at the InterContinental New York Barclay, an IHG Hotel. It thrills us that you enjoyed your stay and are planning to return. We're looking forward to your next visit.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location walking distance to food and shopping.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Amanda, it's a delight to know you found the location of InterContinental New York Barclay beneficial for your dining and shopping needs. We strive for our guests' experiences to be enjoyable and stress-free. We appreciate your feedback, and can't wait to host you again in the future.

6/10 Okay

Carrie Dawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hidden resort fees when you check out. At your arrival you get $25 food and drinks amenities credit per day, but at the check out you get to pay $39 fee taxes on top of the fee. Don’t even try to ask for a glass of water after the bar opening hours, you’ll get a rude “no service” answer before you get the chance to finish your sentence.
Stayed 5 nights in Apr 2024
Response from Customer Service on Apr 8, 2024
Carrie, we're truly sorry to hear about the misunderstanding regarding the amenity fees and the issue you faced with late-hour service. We strive to ensure every guest is fully aware of all fees and charges, and we regret if this was not made clear. We also want our team members to be courteous and helpful, and it seems we fell short in this instance. Your feedback is highly valuable to us as we look to improve the guest experience. Thank you for bringing these issues to our attention.

10/10 Excellent

jose d

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion comodo buen servicio
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
José, es fantástico saber que disfrutó de su estadía en el InterContinental New York Barclay. Apreciamos mucho sus comentarios sobre nuestra conveniente ubicación y servicio de primer nivel. Le agradecemos por compartir su experiencia y esperamos darle la bienvenida nuevamente en el futuro.

10/10 Excellent

Xochitl

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Xochitl, we appreciate your top rating of InterContinental New York Barclay. We are thrilled that you had a seamless stay and we hope to continue meeting your expectations in the future.

10/10 Excellent

Qemal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Qemal, it's wonderful to see your 5-star rating for the InterContinental New York Barclay. We wholeheartedly appreciate your feedback, and our team is motivated by your positivity. We look forward to welcoming you on your next stay in New York City.

10/10 Excellent

Dr. Frank Duc, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 19, 2024
Dr. Duc, it's wonderful to know that you had an exceptional experience at the InterContinental New York Barclay. Our team prioritizes guest satisfaction and your high rating is a testament to that. We're grateful for your patronage and look forward to welcoming you back soon.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 19, 2024
Ryan, it's terrific to hear you had a 5-star experience at InterContinental New York Barclay. We look forward to welcoming you back for another fantastic stay in the future.

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, amenities
Be careful of hidden resort or amenity fees added on to the bill. These are either not disclosed or hidden cleverly in price quote. Very deceptive.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 18, 2024
Jonathan, it is regrettable to read that you had some concerns about extra charges. We aim to be transparent with our pricing, so it's unfortunate if this wasn't fully clear during your booking process. While these fees are typically detailed in the booking terms, we understand your frustration. We're striving to make all billing factors as transparent as possible. Thank you for bringing your experience to our attention.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 18, 2024
Helen, it's wonderful to hear that you had an exceptional experience at InterContinental New York Barclay. We look forward to being your host again on your next trip to New York City.

10/10 Excellent

Juan Carlos, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La facilidad de llegar a diferentes puntos turísticos de NY.
Stayed 4 nights in Dec 2023
Response from Customer Service on Mar 17, 2024
Juan, es maravilloso saber cuánto valoraste la facilidad de visitar numerosas atracciones turísticas durante tu estadía en InterContinental New York Barclay. Nuestro equipo aprecia mucho sus comentarios positivos. Estamos ansiosos por darle la bienvenida nuevamente para vivir otra experiencia maravillosa.

10/10 Excellent

terence, dover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist and very clean and updated room
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 12, 2024
Terence, it's fantastic to hear that InterContinental New York Barclay made your stay enjoyable with our attentive reception and spotless, contemporary rooms. We appreciate your kind feedback, and we hope to offer you another exceptional stay in the future.

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel location for Grand Central, Rockefeller Center, Central Park etc with a classy bar, very comfy beds and clean refurbished rooms. Downsides are thin walls…you can hear a lot in the next room…and high floors don’t give you a view.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 5, 2024
Nicholas, thank you for sharing your impressions of your stay. We're thrilled you appreciated our prime location and newly renovated rooms. We deeply regret any noise inconvenience you may have experienced and we assure you that your feedback is taken seriously. Despite certain challenges with the view, we trust our commitment to comfort and cleanliness overshadowed these aspects. We hope to welcome you back in hopefully quieter and even more comfortable circumstances.

10/10 Excellent

Charles

Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 29, 2024
Thank you for this excellent rating, Charles!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at InterContinental New York Barclay, an IHG Hotel! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel and location
Stayed 3 nights in Dec 2023
Response from Customer Service on Feb 27, 2024
Joel, we're thrilled you appreciated InterContinental New York Barclay and its prime location. We sincerely hope you have the opportunity to join us again in the future.

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very clean and the hospitality was definitely a 10/10
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 27, 2024
Sade, we are pleased to know that your stay at the InterContinental New York Barclay was enjoyable, particularly noting our meticulous cleanliness and exceptional hospitality. It's wonderful to see your rating reflecting your positive experience. We eagerly anticipate your return visit.

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities
Amenities charge of $40 per day is not optional. It should be listed as part of the room price. The breakfast buffet was not as good as the average highway motel provides. For the quality, it should be included in the room price. It's not a restaurant, which was disappointing.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 23, 2024
John, we appreciate your comments regarding the amenity fee as well as your feedback about the breakfast offering. Our team is constantly looking for ways to improve and transparency is key to a satisfactory guest experience. We're also constantly working to improve our breakfast selection and overall value. Your insights will be shared with our team. Thank you for taking the time to share your thoughts.

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! My daughter attends school in the area, and I’ve tried four different hotels nearby. So far this is my favorite one. Recommend.
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 22, 2024
Kristin, it's wonderful to hear that you enjoyed your stay at InterContinental New York Barclay. We're honored to be your favorite among the hotels you've tried in the area. Our team members strive to provide a memorable experience for our guests. Thank you for the recommendation and we hope to welcome you back when you visit your daughter.

10/10 Excellent

Hadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Great job at keeping hotel at 5 star level! Enjoyed our stay.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 22, 2024
Hadi, it's delightful that you had such a great experience with us at InterContinental New York Barclay. Maintaining our high standards is of utmost importance, so your kind words are greatly appreciated. We're thrilled you enjoyed your stay and we hope to welcome you back in the future.

10/10 Excellent

Tomoaki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Good amenities.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 19, 2024
Tomoaki, it's wonderful to hear that you enjoyed your stay at InterContinental New York Barclay, an IHG Hotel. We're pleased that the amenities offered met your expectations and you found our establishment clean and pleasant. We hope to welcome you back in the future.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofey at the front desk was wonderful.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 9, 2024
Tracy, we appreciate your commendation for Sofey. Her dedicated service at the front desk is indeed noteworthy. We look forward to delivering another splendid stay for you at the InterContinental New York Barclay.

6/10 Okay

Gemma Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were works going on at the hotel which is why we have given a lower star, as when we tried to mention to the receptionist, he didn’t want to know…. We’d been woken up at 5am every day of our stay, which of course wasn’t great. Other than that, everything else was superb!
Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 7, 2024
Gemma Elizabeth, we appreciate your kind understanding of the ongoing upgrading work at the hotel. Any inconvenience caused is regrettable, and we're sorry it disturbed your sleep during your stay. It's great to hear you found the majority of your experience excellent. Your feedback will be shared with our front desk team to use as a means for improvement. Thank you for taking the time to leave a review.

8/10 Good

Armen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are too thin. We could hear our obnoxious neighbors talking middle of the night 2am. Felt like they were in our room. Can’t say I would stay here again. Overall ok hotel.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 6, 2024
Armen, thank you for sharing your experiences of your recent stay. We regret to note that your peace and quiet were disturbed. Our team members strive to provide a comfortable experience for all our guests and we're sorry to hear this was not the case during your stay. While it is disappointing to know you might not choose us again, we sincerely hope you might give us another chance to prove our commitment to your comfort.

10/10 Excellent

Kathleen

Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 20, 2024
Kathleen, we are delighted you had a great experience at InterContinental New York Barclay, an IHG Hotel. We noted your satisfaction in your rating and genuinely appreciate it. Our team is committed to making every stay memorable for our guests, and it pleases us to know this was the case during your visit. We highly value your support and look forward to welcoming you back in the future.

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location nice property
Stayed 4 nights in Jan 2024
Response from Customer Service on Feb 4, 2024
Michael, we're delighted you appreciated the charm of InterContinental New York Barclay and our convenient location. We hope to make your next visit even more memorable.

10/10 Excellent

Gregory, Olivebridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 3, 2024
Gregory, it is great to see your high-rating review. At InterContinental New York Barclay, we always strive for outstanding guest experiences. Looking forward to the honor of hosting you again.

10/10 Excellent

Victoria

Stayed 1 night in Jan 2024
Response from Customer Service on Mar 20, 2024
Victoria, it's thrilling to learn that you enjoyed your stay at the InterContinental New York Barclay, an IHG Hotel. We deeply appreciate your superb rating. We're looking forward to serving you again on your next visit to our esteemed hotel.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Excellent staff. Rooms were amazing. Loved the Bal D’Afrique toiletries. Great walkable location. The only thing that would have made it better would be queen size beds rather than double. We stayed with our 13 year twins and beds were definitely tight.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 30, 2024
Jeremy, it's great to hear that you appreciated the excellent service, uniquely appealing rooms, and alluring Bal D’Afrique toiletries at InterContinental New York Barclay. We also take pride in our prime location which offers easy access to nearby attractions. Thanks for sharing your thoughts about bed sizes. We value your feedback and it will help us consider improvement where valuable. We aim to provide a comfortable and spacious environment for our guests, especially those with families. We are looking forward to welcoming you and your family back soon.

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 30, 2024
Lynne, we're thrilled to know that you found our team members welcoming and congenial at InterContinental New York Barclay. We always aim to provide a pleasant and memorable stay. We look forward to the pleasure of serving you again in the near future.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 30, 2024
Thank you for this lovely rating, Alexander!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at InterContinental New York Barclay, an IHG Hotel. We'd like to share an even better experience with you soon.

10/10 Excellent

Clayton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 28, 2024
Clayton, it's truly delightful to know you had such an enjoyable stay at InterContinental New York Barclay. Your satisfaction is our topmost goal and we appreciate your recognition. We sincerely look forward to welcoming you back on your next visit to New York.

10/10 Excellent

Phillip, Durham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed hotel
Stayed 4 nights in Dec 2023
Response from Customer Service on Jan 27, 2024
Phillip, your recognition of the elegant arrangement of InterContinental New York Barclay, an IHG Hotel is much appreciated. Our team is pleased to know that our efforts resonated with your stay. We hope to welcome you back soon.

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities daily fee was not expected.
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 24, 2024
Shane, we regret that the daily amenities fee came as a surprise. We want our guests to be informed of all charges, so we strive for transparency in our fees. Your feedback is valuable in helping us improve this area. We appreciate your patience and understanding.

10/10 Excellent

Shea Tucker

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 23, 2024
Shea, it's wonderful to know you had an enjoyable stay at the InterContinental New York Barclay. We aim to provide every guest with the highest level of service and it's a pleasure to hear we've been able to achieve this for your visit. We're looking forward to welcoming you back in the future.

10/10 Excellent

Kelly, California

Stayed 1 night in Jan 2024
Response from Customer Service on Feb 12, 2024
Kelly, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at InterContinental New York Barclay, an IHG Hotel!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MLK getaway
One of the best hotels in NYC for value, comfort and friendliness of the staff. The front desk, valet and housekeeping were all very accommodating. Angel (bellman) was especially fantastic. The rooms here are of great quality. They even gave us a multi-level upgrade. My regular NYC hotel for sure.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 18, 2024
Michael, it's wonderful to hear that you found the InterContinental New York Barclay to provide great value, comfort, and amicability of colleagues - it's things like this that we strive for. Thank you for applauding the efforts of our front desk, valet, and housekeeping team, and specifically, Angel. We're thrilled that you enjoyed our high-end room quality and appreciated the complimentary upgrade. Your positive feedback is a great endorsement - we're grateful to be your regular New York City hotel!

10/10 Excellent

Martine

Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 7, 2024
Martine, we're thrilled that you had such a terrific experience at InterContinental New York Barclay. We appreciate your perfect rating and look forward to your next visit with us.

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and in an excellent location. Location was costly and fees were very high.
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 18, 2024
Marcia, it's rewarding to learn that you appreciated the cleanliness of InterContinental New York Barclay and its advantageous setting. We understand your comments regarding the costs and want you to know that we consistently review them to ensure we provide value alongside our high standards of luxury. We hope to have the pleasure of welcoming you back should your travels bring you back to New York.

8/10 Good

Petra

Travelled with partner
Liked: Property conditions & facilities
I forgot my credit card in the restaurant in the hotel and the staff went out of their way to return it to me.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 17, 2024
Petra, it's delightful to hear about your positive interaction with our team members at InterContinental New York Barclay; they truly aim to go above and beyond for our guests. We appreciate you sharing your experience, and we're glad that the situation with your credit card was promptly resolved. We look forward to welcoming you back on your future visits to New York.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 16, 2024
Frances, it's fantastic to see your perfect rating. We trust you had an exceptional stay at InterContinental New York Barclay and we're looking forward to welcoming you back when your travels bring you to New York again. Your support is greatly valued.

8/10 Good

Luis, EL PASO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 17, 2024
Luis, thank you for your valuable feedback. It's great to see your high rating for the InterContinental New York Barclay. We hope your experience with us was memorable and are looking forward to welcoming you back soon.

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Sandro, it's fantastic to learn that you had a remarkable stay at the InterContinental New York Barclay. Your perfect rating truly showcases the essence of our hospitality. We are grateful for your preference and hope to have the honor of welcoming you back soon.

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 9, 2024
It's regrettable that your experience didn't meet your expectations. Please know that we take guest feedback seriously and aim to ensure every stay is exceptional. We hope you'll give us another chance in the future to provide a more enjoyable visit.

2/10 Terrible

Ravinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good. It was more like cheating
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 9, 2024
Ravinder, it's regrettable to learn that your recent stay did not meet your expectations. We are committed to providing outstanding experiences and it is disheartening to hear your experience fell short. We take your feedback seriously and will do our best to ensure our guests are met with the quality service and comforts they expect.

2/10 Terrible

Meghri

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
We appreciate you taking the time to share your feedback, Meghri.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

Nauman, Corona

Stayed 6 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Nauman, it's wonderful to hear you had a positive experience at the InterContinental New York Barclay. Our team members are delighted to know that your stay was satisfying. Your feedback is greatly appreciated and we hope to welcome you back in the near future for another excellent experience.