Front of property

Reviews of Hotel Mulberry

3 out of 5
Hotel Mulberry
52 Mulberry St, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1000 reviews" "
Rating 8 - Good. 248 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness
We chose this hotel because of its location and cost. We needed to be in New Jersey the next morning, so being close to the tunnel was a good thing. The location worked for us in that regard, but, by no means is this a luxurious hotel! When we arrived, the woman at the front desk seemed like she could have cared less that we were there. We finally got our keys, and they wouldn't open the door. I had to return to the front desk, and another woman, who was much nicer, came up with me to help with the door, which we opened and she showed me the trick. The room was clean, but had a funny odor. Nothing noxious, but weird. I have a very sensitive nose. I think it was the fabric softener they must use on everything, including the towel, which aren't as absorbent when fabric softener is used. The room was sparse. The furniture old. The mattress and pillows were fine. If you need to be at this location, you can't beat the price. But if you need something to do late at night this is not the place! We went to a play on broadway, when we returned around 11:00, there were no restaurants open to eat anything! We were very surprised, as NYC is supposed to be open all night. But I think that covid has changed that, especially in this location.
Stayed 1 night in Apr 2024
Response from VL on Apr 17, 2024
Thank you for your feedback. We will try our best to improve our hotel with the comment you have provided and hope you would see improvements on your next visit. Thank you for staying with us and have a wonderful day!

10/10 Excellent

Nickie

Everyone is always so friendly and helpful every time I go here!
Stayed 2 nights in Apr 2024
Response from VL on Apr 17, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place, great park in front. Shopping all around and the staff was lit
Stayed 4 nights in Apr 2024
Response from VL on Apr 10, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

8/10 Good

Lou

Stayed 1 night in Apr 2024
Response from VL on Apr 10, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

THANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from VL on Apr 6, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

6/10 Okay

Monica

Business traveller
Liked: Staff & service
Disliked: Amenities
The hotel is clean and the staff very nice
Stayed 2 nights in Apr 2024
Response from VL on Apr 6, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and family feel of the neighborhood.
Stayed 1 night in Apr 2024
Response from VL on Apr 3, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day!

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Well maintained property with comfortable quiet rooms. Close to subway lines.
Stayed 2 nights in Mar 2024
Response from VL on Apr 3, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from VL on Apr 3, 2024
Thank you for your positive feedback. We look forward to seeing you again. Have a fantastic day!

8/10 Good

Szabolcs

Liked: Amenities
👍
Stayed 1 night in Mar 2024
Response from VL on Apr 3, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Yuen Yuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel nests in the center of Chinatown. The room is very clean and spacious compared to others I stayed in Manhattan. The price is reasonable.
Stayed 1 night in Mar 2024
Response from VL on Mar 31, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Hotel was clean, the staff were friendly and helpful and the location was fantastic. It's right in Chinatown so it can be overwhelming for some. Would stay here again without hesitation. The coffee in the lobby is very good and they served fresh 1/2 & 1/2. Score!
Stayed 1 night in Mar 2024
Response from VL on Mar 29, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Nickie

Liked: Property conditions & facilities
I love this hotel because it is in the middle of everything and walkable to every place and the staff is excellent.
Stayed 2 nights in Mar 2024
Response from VL on Mar 27, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Carrey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was superb. I had no problems with my stay, and I will recommend this to anybody who is looking for a nice stay in NYC!
Stayed 3 nights in Mar 2024
Response from VL on Mar 27, 2024
Thank you very much for your feedback. We are thrilled that our staff were able to make your stay as comfortable as possible. Have a wonderful day and Happy Holidays!

8/10 Good

Zach

Stayed 2 nights in Mar 2024
Response from VL on Apr 11, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Herbert L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, and conveniently located in China Town. A few blocks from Little Italy, Wall Street, and the Seaport, just to name a few nearby attractions. The property is not the most modernized, but comfortable enough with a good staff. It was the perfect place for me to stay while attending to some business. It’s now on my list of convenient places to stay.
Stayed 3 nights in Mar 2024
Response from HL on Mar 17, 2024
Thank you for the positive feedback! We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great shower, wonderful view of the park!! All good things!
Stayed 1 night in Mar 2024
Response from VL on Mar 17, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
very well located to areas we wanted to go to and reasonable price for NYC Staff very pleasant
Stayed 1 night in Mar 2024
Response from VL on Mar 17, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
What a great property!!
Stayed 1 night in Mar 2024
Response from VL on Mar 6, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Nickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it because it’s in the center of Chinatown and everything is accessible
Stayed 2 nights in Mar 2024
Response from HL on Mar 4, 2024
Thank you for your positive review, we are glad that you enjoyed your stay with us!Hope you have a wonderful day!

10/10 Excellent

isaac

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and rooms were great. Loved how close we were to Chinatown for some great food and shopping. Would definitely stay again.
Stayed 3 nights in Feb 2024
Response from VL on Feb 28, 2024
Thank you for your positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Nickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always come here because I love it!
Stayed 1 night in Feb 2024
Response from VL on Feb 25, 2024
Thank you for your positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Cindy

Stayed 1 night in Feb 2024
Response from VL on Mar 27, 2024
Thank you for the positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hotel Mulberry. The staff, especially the young lady who worked days on Friday, Saturday, and Sunday, was excellent. When we asked for restaurant recommendations, we were provided with a list put together by the staff. Everything was wonderful, and the price was reasonable. We would highly recommend.
Stayed 3 nights in Feb 2024
Response from VL on Feb 21, 2024
Thank you for your positive feedback. We are delighted that our staff was able to help you find local eateries. We hope to see you again soon. Have a wonderful day!

10/10 Excellent

Ann, Portland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best band gain in NewYork City. Right between Chinatown and Little Italy, it’s a great location.?we stayed in a family room which was enormous and had a refrigerator and microwave. The staff was great.
Stayed 2 nights in Feb 2024
Response from WL on Feb 19, 2024
Thank you for your positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Nickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right in the heart of Chinatown!
Stayed 2 nights in Feb 2024
Response from WL on Feb 19, 2024
Thank you for your positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location for our Chinese New Year celebration. Right in Chinatown on a quiet street, close to Little Italy, SOHI, World Trade Center/Financial District. No fancy lobby but room is very clean/efficient.
Stayed 1 night in Feb 2024
Response from VL on Feb 14, 2024
Thank you for your positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day & Happy New Year!

10/10 Excellent

Nickie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is exactly as pictured
Stayed 1 night in Feb 2024
Response from VL on Feb 14, 2024
Thank you for your positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 6 nights in Jan 2024
Response from VL on Feb 9, 2024
Thank you for your positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Juan, Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay near China Town.
Stayed 1 night in Jan 2024
Response from WL on Jan 30, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Wooi Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from WL on Jan 30, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

2/10 Terrible

Ranjit

Disliked: Cleanliness, staff & service, property conditions & facilities
very rude staff the heat not working
Stayed 1 night in Jan 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
very affordable (under $200). Perfectly situated for our visit to "Little Italy".
Stayed 1 night in Jan 2024
Response from VL on Jan 17, 2024
Thank you for the positive review! We are glad that you enjoyed your stay with us. We hope to see you again very soon.Have a great day and Happy New Year!

10/10 Excellent

Tresha, Avondale Estates

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable,
Stayed 1 night in Jan 2024
Response from VL on Jan 17, 2024
Thank you for your positive feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day and Happy Holidays!

10/10 Excellent

Jiawen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best for value and comfortable hotels in New York I have stayed in.
Stayed 1 night in Jan 2024
Response from VL on Jan 17, 2024
Thank you for your positive feedback, we are delighted to hear that you have enjoyed your stay with us. We hope to see you again soon. Have a great day and happy holidays!

8/10 Good

Pauline

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from WL on Jan 11, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Downtown Gem
Check in was fast, the room was clean, large and updated with a very comfortable bed. The thermostat was a bit confusing-we had to open a window to cool the room. But, we would definitely stay there again. The neighborhood was safe and had plenty of restaurants.
Stayed 2 nights in Jan 2024
Response from HL on Jan 9, 2024
Thank you for the positive review. We are glad that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Dan

Travelled with partner
Stayed 1 night in Jan 2024
Response from VL on Jan 17, 2024
Thank you for your positive feedback. We look forward to seeing you again. Have a fantastic day and Happy New Year!

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, great value nyc stay
We were impressed with how nice the hotel was for the money. The staff was very polite and welcoming. For NYC, the rooms were decent size. Nice new tv with smart functions so you can either watch directv or sign into your preferred streaming service. We had city view rooms with a nice park view. The hotel is a bit of a walk to the closest metro stop but this is a minor quibble. The excellent Uncle Lou is across the street and a must visit for Chinese food fans. Would stay here again.
Stayed 3 nights in Jan 2024
Response from HL on Jan 9, 2024
Thank you for the positive review! We are glad that you enjoyed your stay with us. We hope to see you again very soon.Have a great day and Happy New Year!

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Response from VL on Jan 17, 2024
Thank you for your positive feedback. We hope to see you again soon. Have a wonderful day and Happy New Year!

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
My friends and I stayed in the hotel from 29th dec 2023 to 2nd Jan 2024. Hotel staff really kind, nice and clear I all explanation about hotel/check in and out rules. The room was really wide, perfect for 4 of us! There was also a little kitchen to have breakfast or some meal in the room if desired. Located in Chinatown and closed to little Italy, soho and Brookling bridge (all of those walkable), near to canal st subway station, between 15 and 20 min away from the center by subway. Both common area and room clean and comfortable! We recommend this hotel because is one of the cheapest choice in the city!
Stayed 4 nights in Dec 2023
Response from VL on Jan 6, 2024
Thank you for your positive feedback, we're glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day and Happy New Year!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from VL on Jan 6, 2024
Thank you for your positive feedback. We look forward to seeing you again. Have a fantastic day and Happy New Year!

2/10 Terrible

Valley

Liked: Cleanliness
Stayed 4 nights in Dec 2023

10/10 Excellent

Travis

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from VL on Dec 27, 2023
Thank you for your positive feedback, we are delighted to hear that you have enjoyed your stay with us. We hope to see you again soon. Have a great day and happy holidays!

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from WL on Dec 20, 2023
Thank you for your positive feedback, we're glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day and happy holidays!

10/10 Excellent

Jeff Saba, Mattapoisett

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Wonderful front desk staff
Stayed 2 nights in Dec 2023
Response from WL on Dec 20, 2023
Thank you for your positive feedback, we're glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day and happy holidays!

10/10 Excellent

ROSEMARY, Allentown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, lots of space with the two beds being in separate areas for privacy. Nice view of the park. Great accommodations for four adults.
Response from WL on Dec 20, 2023
Thank you for your positive feedback, we're glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day and happy holidays!

6/10 Okay

Marsha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ROSEMARY, Allentown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Convenient spot for holiday time, not super busy. Our room was huge and had a great view of the park. Front desk staff were super friendly and offered great suggestions for eating in Chinatown.
Stayed 1 night in Dec 2023
Response from VL on Dec 23, 2023
Thank you for your positive feedback. We are delighted that our staff were able to help recommend local eateries. We hope to see you again soon. Have a wonderful day & Happy Holidays!

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from VL on Dec 16, 2023
Thank you for the positive feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon. Have a good day & Happy Holidays!