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Hilton Garden Inn New York/Manhattan-Chelsea

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

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Premium bedding, in-room safe, desk, laptop workspace
View from Room
View from Room
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hilton Garden Inn New York/Manhattan-Chelsea

Hilton Garden Inn New York/Manhattan-Chelsea

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
121 W 28th St, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building9 min walk
  • Popular LocationTimes Square17 min walk
  • Popular LocationBroadway19 min walk
  • AirportNew York, NY (LGA-LaGuardia)14 min drive

Choose dates to view prices

About this area

New York

Hilton Garden Inn New York/Manhattan-Chelsea is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. Flatiron Building and Empire State Building are local landmarks, and some of the area's activities can be experienced at South Street Seaport and Brooklyn Bridge Park/DUMBO Terminal. Ready for a night out? Consider Irving Plaza and St. James Theatre. Guests appreciate the hotel's convenience to public transportation: 28 St. Station (7th Av.) is just steps away and 28 St. Station (Broadway) is 3 minutes by foot.

What's nearby

  • 5th Avenue - 4 min walk
  • Madison Square Garden - 7 min walk
  • Empire State Building - 9 min walk
  • Times Square - 17 min walk
  • Broadway - 19 min walk

Getting around

  • New York W 32nd St. Station - 5 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • LaGuardia Airport (LGA) - 14 min drive

Restaurants

  • Black Iron Burger — 3 min walk
  • Bombay Sandwich Company — 3 min walk
  • Koffeecake Corner — 3 min walk
  • Kobeyaki — 3 min walk
  • Seven Bistro — 4 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

3-star New York hotel in Midtown with 24-hour business center
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. All 169 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and microwaves. Guests will also find room service, premium bedding, and coffee makers.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 45.00 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • To-go breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 14.99 for adults and USD 14.99 for children
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (250 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 14.99 for adults and USD 14.99 for children (approximately)
  • Self parking fee: USD 45.00 per day
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 452 out of 958 reviews
5 - Excellent 47%
Rating 4 - Good. 329 out of 958 reviews
4 - Good 34%
Rating 3 - Okay. 98 out of 958 reviews
3 - Okay 10%
Rating 2 - Poor. 49 out of 958 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 958 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This property was a huge disappointment. From the minute you walked in the front desk was rude and abrupt. I was traveling with another family and we asked if we could be on the same floor and simply told NO! When we arrived into our room the seal on the door was broken and many stickers were just placed over it. The blinds were broken for my entire stay. Tv did not work and housekeeping bangs on your door at 8 am. If you decline at 8 am they do not come back for two days and you have no clean towels !!! Choose another property , millions to choose from in the area. Also if you want a print out of your receipt good luck they don’t do that either !!!
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and quiet. It was close to shopping and restaurants. We felt safe walking around even at night.
Stayed 4 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service
quiet, nice, walking distance to everything!
Stayed 4 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice room and staff. It's on the flower district street so a bit of unique block. Close to the subway.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is friendly and attentive.
Stayed 2 nights in Sep 2021