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Reviews of Holiday Inn Express Newark Airport Elizabeth, an IHG Hotel

2.5 out of 5
Holiday Inn Express Newark Airport Elizabeth, an IHG Hotel
1128 Spring Street, Elizabeth, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 701 out of 1195 reviews" "
Rating 8 - Good. 307 out of 1195 reviews" "
Rating 6 - Okay. 93 out of 1195 reviews" "
Rating 4 - Poor. 52 out of 1195 reviews" "
Rating 2 - Terrible. 42 out of 1195 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to EWR
Stayed 1 night in Apr 2024

10/10 Excellent

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Newark airport. Staff was nice. Room was clean and comfy. Only complaint is that there isn’t an outlet or charging port on one side of the bed.
Stayed 1 night in Apr 2024

8/10 Good

Ludrose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in process was easy. They have a very decent breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us.Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like these hotel, it’s the 2nd or 3rd time we had stay😊
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us.Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

8/10 Good

Ravid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Sondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient stay near Newark Airport. I would stay there again. The staff are polite and professional and the hotel is affordable.
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
On behalf of the Holiday Inn Express Elizabeth Team, we would like to thank you for the awesome review. We are glad that you have enjoyed your stay with us and we appreciate you for choosing us for your accommodation needs.

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicole at check in was amazing and helpful!
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
On behalf of the Holiday Inn Express Elizabeth Team, we would like to thank you for the awesome review. We are glad that you have enjoyed your stay with us and we appreciate you for choosing us for your accommodation needs.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not luxurious, but my room was clean, the towels and linens were clean, the beds and pillows were comfortable, there was an easy shuttle to the airport, and the staff was friendly. I highly recommend this hotel, and I will definitely stay here on my next visit to Princeton University.
Stayed 3 nights in Apr 2024
Response from GM on Apr 15, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us.Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and in excellent condition.
Stayed 1 night in Apr 2024
Response from Cayle on Apr 9, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Karisma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very professional & polite. I really appreciated the convenience of the airport shuttle services! It arrived every 30 minutes on the hour and was a smooth pick up & drop off.
Stayed 1 night in Apr 2024
Response from Cayle on Apr 9, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the clean, comfortable room with reliable shuttle to the airport.
Stayed 1 night in Apr 2024
Response from Cayle on Apr 7, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Stephanie, New Hope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fits the bill for what we needed - a place to lay our head and park for an early flight out of Newark. Clean,, comfortable and convenient. Safe and reliable parking and reasonably priced. Recommend.
Stayed 1 night in Mar 2024
Response from Cayle on Apr 7, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Joseph, Oconomowoc

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy area
Stayed 1 night in Apr 2024
Response from Cayle on Apr 7, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Shuji

Very close the airport.
Stayed 1 night in Mar 2024
Response from Cayle on Apr 7, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

6/10 Okay

Kurt

Travelled with partner
Liked: Cleanliness, staff & service
Frühstück in Plastikbecher und Plastikteller nicht sehr ansprechend
Stayed 1 night in Mar 2024
Response from Operations Manager on Apr 3, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. However, we are sorry we fell below your expectation regarding your recent stay with us which was unacceptable.

8/10 Good

Elaine

Stayed 1 night in Mar 2024

8/10 Good

Raimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hankala kulkea kentältä
Stayed 2 nights in Mar 2024
Response from Cayle on Mar 29, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Raymond, Paupack

Reasonable price and shuttle to airport. Restaurant in nearby Hilton good.
Stayed 1 night in Mar 2024
Response from Cayle on Mar 29, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle was convenient. Breakfast wasn't fantastic. Other than that it's just like every other hotel
Stayed 1 night in Mar 2024
Response from Cayle on Mar 21, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great I traveled with a family of 4 and very close to the EWR airport. The rooms were small but they were clean and quiet. The shuttle drivers were very helpful and so were the cleaning crew. Breakfast was good, overall we had a great stay.
Stayed 2 nights in Mar 2024
Response from Cayle on Mar 18, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

10/10 Excellent

Normashel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Mar 2024
Response from Cayle on Mar 18, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

8/10 Good

Jagdeep

Stayed 1 night in Mar 2024
Response from Cayle on Apr 7, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a,one night stay after a flight. Everything was satisfactory and we would recommend.
Stayed 1 night in Mar 2024
Response from Cayle on Mar 18, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2024
Response from Cayle on Mar 18, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2024
Response from Cayle on Mar 18, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

6/10 Okay

Wavefront

Stayed 1 night in Feb 2024
Response from Cayle on Mar 29, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We apologize for any inconvenience you faced during your stay. We hope to welcome you again soon

10/10 Excellent

david, Encinitas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2024
Response from Cayle on Mar 18, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean. Staff was great at check in. For being so close to airport I was surprised how quiet rooms were. We stayed here prior to taking a cruise from Cape Liberty and I would definitely recommend.
Stayed 1 night in Mar 2024
Response from Operations Manager on Mar 4, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

GERALDINE

Stayed 2 nights in Feb 2024
Response from Cayle on Mar 21, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Operations Manager on Mar 4, 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

Nancy, Huntingdon Valley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely helpful. Love the coffee station!
Stayed 1 night in Feb 2024
Response from Operations Manager on Mar 4, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

Murat

Stayed 1 night in Feb 2024
Response from Cayle on Mar 21, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

6/10 Okay

Casey

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Operations Manager on Feb 23, 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and housekeeping was great. We love staying here .
Stayed 2 nights in Feb 2024
Response from Operations Manager on Feb 23, 2024
Thank you for your stay with us. We hope to welcome you again soon.

8/10 Good

Michelle M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in person, he wasn’t very friendly. He was grumpy. Surprising for front desk staff and it caught me off guard.
Stayed 1 night in Feb 2024
Response from Operations Manager on Feb 23, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. However, we are sorry we fell below your expectation regarding your recent stay with us which was unacceptable.

10/10 Excellent

Karl

Stayed 1 night in Feb 2024
Response from Cayle on Mar 21, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

sankalp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!
Stayed 1 night in Feb 2024
Response from Operations Manager on Feb 23, 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

Kulodjovik, Hollywood

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Operations Manager on Feb 23, 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

Punsiri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a two bed/ 4 guests family room. So, my review is on that. Room was new, clean, and well maintained. Place was quiet. I feel very safe with my kids. Good service. There is a couple of restaurants that you can order and get delivered late night. Front desk people were very nice and helpful. The shuttle driver was very nice too. No cash, only credit card payments. Shuttle runs on time and convenient. Shuttle only goes only to P4 terminal (they are not allowed to go beyond), so you have to go extra hour or so early to go to air line terminals if you have check in luggage. Only self check in at terminals C (other terminals could be same) and you must have a credit card to pay if you have check in bags. Very close to airport and this place (and service) exceeded my expectation. Thanks!
Stayed 1 night in Jan 2024
Response from Operations Manager on Feb 23, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

Stepfon

Stayed 2 nights in Feb 2024
Response from Operations Manager on Feb 23, 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

ONUR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Operations Manager on Feb 3, 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

Stepfon

Stayed 2 nights in Jan 2024
Response from Operations Manager on Feb 23, 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

Cesar

Stayed 1 night in Jan 2024
Response from Cayle on Mar 21, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just needed a shower and a bed for the night. It was quiet and I slept well. The front desk staff was nice and helpful, Thank you!
Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 30, 2024
Thank you for your stay with us. We hope to welcome you again soon.

8/10 Good

Tyson

Business traveller
Liked: Cleanliness, staff & service
Not the newest hotel but perfect for staying close to airport. Shuttle was great , staff great, free breakfast in the am is all you need before taking off on your way.
Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 25, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future

8/10 Good

Daniel

Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 25, 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by Newark airport, easy to order food delivered to room, quiet, with comfortable beds and great pillows.
Stayed 1 night in Dec 2023
Response from Operations Manager on Jan 25, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

8/10 Good

Aishwarya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 19, 2024
Thank you for your stay with us. We hope to welcome you again soon.

6/10 Okay

Karen

The floor in my room was not clean. When I removed my shoes a put on house slippers, I could feel debris crunch under my slipper, see it on the carpet when I turned on the lights.
Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 19, 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. However, we are sorry we fell below your expectation regarding your recent stay with us which was unacceptable.