expedia
Photo gallery

HGU New York

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
540 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Empire State Building
    6 min walk
  • Popular Location
    Madison Square Park
    7 min walk
  • Restaurant
    Don's Bogam
    2 min walk
  • Restaurant
    Ichiumi Japanese Buffet
    2 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    12 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details

About this area

New York

In the city centre, HGU New York is in New York's Midtown neighbourhood, an area with good airport proximity and shopping. American Dream Meadowlands and Sunset Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Macy's. Check out an event or a game at Madison Square Garden, and consider making time for Central Park Zoo, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: 33 St. Station (Park Av. S) is just steps away and 28 St. Station (Park Av. S) is 5 minutes by foot.

4.8/5 guest location rating

Guests like it for

  • Walkable (176 reviews)
  • Safe (97 reviews)
  • Good eats (92 reviews)

What's nearby

  • Popular Location
    Empire State Building - 6 min walk
  • Popular Location
    Madison Square Park - 7 min walk
  • Popular Location
    Macy's - 10 min walk
  • Popular Location
    Grand Central Terminal - 11 min walk
  • Popular Location
    Chrysler Building - 13 min walk

Getting around

  • New York W 32nd St. Station - 6 min walk
  • 33 St. Station (Park Av. S) - 1 min walk
  • New York, NY (LGA-LaGuardia) - 18 min drive

Restaurants

  • Don's Bogam — 2 min walk
  • Ichiumi Japanese Buffet — 2 min walk
  • Bella Napoli — 2 min walk
  • Her Name is Han — 2 min walk
  • Wolfgang's Steakhouse — 2 min walk

About this property

HGU New York

Beaux Arts New York hotel in Midtown, walk to Empire State Building
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 90 rooms feature thoughtful touches such as pillow menus and bathrobes, along with free WiFi and TVs. Other amenities available to guests include fridges, minibars and room service.
HGU New York offers 90 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.
Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay.
  • Dogs and cats only
  • 1 per room (up to 30 lb/14 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types at the property

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 20.00 for adults and USD 20.00 for children (approximately)
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Hotel Grand Union New York
  • HGU New York Hotel
  • Grand Union New York
  • Grand Union Hotel New York
  • Grand Union New York City
  • HGU Hotel
  • HGU New York

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 60 per night

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: USD 20.00 for adults and USD 20.00 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Braille signage

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • premium channels
  • TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service
4.3

Very Good

5 - Excellent
275
4 - Good
192
3 - Okay
42
2 - Mediocre
15
1 - Poor
16
4.5
Cleanliness
4.4
Service and Staff
3.9
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A wonderful boutique hotel - stylish, good decor, comfortable, great room service. Perfect stopover for one night for us.

Stayed 1 night in Dec. 2019

1/5

  • Disliked: Staff & service, amenities

When we first checked in, we went to our room and the room keys did not work, so we went downstairs and the front desk lady apparently already forgot who we were and told us that the room we were in was “the absolute worst and that any other room in the hotel is better than that room” and said that she was going to upgrade our room, we agreed, then she checked and found out that she actually mistook us for someone else and that we did actually have the most terrible room. Now I’ve been to 3 previous boutique hotels in New York and they were all pretty pleasant, but none of them were as tiny and small as HGU. The photos online were extremely misleading. None of the photos posted looked like the one of our room. It was so tiny that there were no space to walk around at all. To the point where even the mini fridge was inside the closet. At this point we were already pretty disappointed with the hotel but decided to enjoy our trip despite how small and rude the staff was, but then today after we flew back home, my deposit was returned but only half was returned to me, and on the receipt it said that we took the vodka, chips and water from the fridge when we did not touch the fridge at all. So we had to contact them for them to refund the money. All in all I definitely do not recommend this hotel. I don’t ever write reviews but I feel like I really need to warn everyone who’s considering booking. Please stay away and book any others boutique hotel in NYC!

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov. 2019

Tell us how we can improve our site