Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller from NY

horrible service and room at that price

Posted 27-Feb-2016
I booked this one while it had a discount (note: given this hotel's high price, its discount price is still more expensive than nearby 4-star hotels). When I checked in, the front desk girl ignored me on purpose for 5 minutes: I was standing right in front of her and there was no way she didn't see me; yet she didn't even look at me or indicated in any way that she would take care of me any time soon. The guy next to her had to pat her arm to hint her what she should do. The room I got was right next to the elevator, on the second floor, with its window facing a busy street. It was noisy the whole night. The bed was small and uncomfortable. Basically I felt that this is a crap room they couldn't sell to anybody and finally gave it a discount, although with even less price a friend of mine stayed in a 4-star hotel nearby and was treated extremely well. Conclusion: if you are willing to pay 500 dollar per night, I guess they have some really fancy room for you. However, don't get attracted by their big discount: with the same price you'll find a much better room in a 4-star hotel.
4 out of 5
by Joao from São Paulo

nevasca sem alternativa

Posted 31-Jan-2016 on Hotels
final de semana caótico em Nova Iorque com a nevasca a paralisar toda a cidade. Hotel perdeu grande oportunidade de oferecer aos hóspedes serviços alternativos para aquela excepcionalidade.
4 out of 5
by A verified traveller

Posted 22-Jan-2016
Excellent room. Accommodating staff. Initially booked the wrong Gansevoort. Staff at Gansevoort meatpacking not helpful. Uptown was very understanding and gave me a wonderful suite.
5 out of 5
by A verified traveller from NJ

Nice Hotel

Posted 19-Jan-2016
Pros: I liked the overall decor of the hotel, the comfortable bedding and the cleanness of everything.
Cons: In my opinion, nothing can really be improved; this place is great!
Location: The location is pretty good, there are plenty of little restaurants to go to around the area and the place itself even has a rooftop bar.
Overall, this hotel is lovely! The staff members are very nice, the rooms and hotel in general are very clean as well. The lobby area is very nice and chic and has a lovely fireplace going that just makes everything elegant and cozy. The bed is extremely comfortable and the hotel offers a variety of drinks and snacks in each room (that you have to pay for obviously). The view from the rooftop is beautiful and that atmosphere is great! I would definitely go there again and recommend this hotel for anyone.
1 out of 5
by A verified traveller

UMMM never again

Posted 18-Jan-2016
Ok so I walk into my room with my husband to find 2 double beds lol I called down to the front desk and took them over a half hr to find me a king size room then we go down to our appt in the spa and the staff was horrible they just said ok go sit on the bench and wait they gave no direction on where to change they didn't show us around at all but the message was really good so that was a plus and we also received 25$ off each service because we were staying in the hotel so that was a plus the next day we checked out only to find that the valet or parking garage scratched our car then I looked over my bill and they charged us 2 times for our room that I already paid to exepeida I often stay In the city and never had an experience like that needless to say we won't be staying there again 😟
5 out of 5
by harvey from cambridge,ma

Posted 13-Jan-2016 on Hotels
slight confusion with housekeeping about cleaning up room
5 out of 5
by Ali

This traveller left a rating score only Posted 9-Jan-2016 on Hotels
5 out of 5
by A verified traveller from Rotterdam

Heel fijn hotel met goede ligging

Posted 9-Jan-2016
Ruim opgezet en vriendelijk personeel. Wij hadden kamer die gehorig was (ajoining room met deur dicht). We kregen op verzoek een rustigere kamer. Netjes geregeld!
5 out of 5
by G. L.

Wunderbarer Silvester-Tripp

Posted 8-Jan-2016 on Ebookers
Ich war mit meiner Freundinn über Silvester in NYC und wir waren 6 nächte im Gansevoort Hotel. Das Gansevoort Hotel ist ein wunderschönes, modernes Hotel welches jeglichen Komfort bietet. Das Personal ist super freundlich und Auskunftsfreudig. Das Hotel erinnert mit seinen grossen, modernen Zimmer an ein Boutiquehotel. Die Bar und der Pool auf dem Dach sind die Krönung. An der Park Avenue South, Höhe Empire State Building, 3 Gehminuten von der 5th Avenue, ist das Hotel zudem an perfekter Lage. Wir waren sehr zufrieden.
5 out of 5
by Debbie

Fantastic break.

Posted 6-Jan-2016 on Ebookers
For us, it was the perfect location to see all the sites in Manhattan, easily accessible on foot to uptown and downtown. You didn't have to go too far to find some great eateries and bars. Staff where extremely helpful and polite at all times.