Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromKent

Great hotel in a good location

Posted 23-Sep-2016
Stayed here for 5 nights and we really enjoyed the hotel. The room was a great size and very comfortable. The hotel was very clean and food available in the restaurant was great too. My only tiny complaint would be no full length mirror in the room and all mirrors were in the bathroom, it could just do with one in the main room too. Would definitely recommend.
5out of 5
by A verified traveller fromVancouver

Superb hospitality and amazing location in NYC.

Posted 22-Sep-2016
Everything about our stay at the Gansevoort Park Ave was incredible! The staff, their hospitality, the gorgeous rooftop pool and bar, our room (complete with the comfiest bed we've ever slept in!). We can't wait to stay here again in the near future :) We'd happily recomend it as a wonderful, upscale, convenient place to stay in Manhattan.
4out of 5
by A verified traveller fromNY

Noisy

Posted 12-Sep-2016
My neighbors and the people that were staying there in general were very noisy. It was very difficult to get a good nights rest because there were drunk people being very loud at different hours of the night. The hotel itself and staff were very nice.
4out of 5
by A verified traveller fromNYC

Nice amenities with a professional staff.

Posted 9-Sep-2016
Well appointed hotel that includes a fire lit lobby, spa, rooftop pool and lounge. Beds are extremely comfortable and staff was courteous and very attentive. We were made to feel as if we were coming home after long days of sightseeing.
4out of 5
by A verified traveller fromBoston

Cool hotel nice downtown location.

Posted 8-Sep-2016
Great lobby ,slow elevators when busy decent room but smallish. Tiny Gym no waters. No lobby coffee after 7. Great rooftop bar lots of interesting internationals.Restaurant and room service food excellent. Would stay again on Expedia special but request bigger room.
5out of 5
by A verified traveller

Posted 8-Sep-2016
GREAT central location. The staff was attentive, the room was super clean & outfitted beautifully. The food was delicious along with the drinks. A MUST stay for someone in the city.
5out of 5
by A verified traveller fromp

very nice

Posted 7-Sep-2016
booked for one night for my boyfriends birthday and we had a great time ! went to the rooftop party at night. the rooftop pool has an amazing view of the Empire State Building, gorgeous (: also close to shopping, transportation.
1out of 5
by A verified traveller fromg

not the greatest hotel for the amount paid

Posted 7-Sep-2016
The only thing I can say is staff were very nice, hotel is a bit rundown for the amount of money we paid. They also lost one of our bag and were a bit annoyed when we asked for it, bag was never found. They charge for coffee inside the room which I thought was ridiculous, I wouldn't recommend this hotel, not the best..
4out of 5
by A verified traveller

Posted 30-Aug-2016
Pros: Pool was great, would've been nice if it got a little more sun. More than half doesn't get any sun at all. This is slightly deceiving from the photo
Cons: Bed was a little to soft, woke up with sore back. Personal preference i guess.
Location: Great Location!
Great Pool, would've been nice if it got a little more sun. More than half doesn't get any sun at all. This is slightly deceiving from the photo
2out of 5
by A verified traveller

Great location and building; horrible staff

Posted 29-Aug-2016
When we got there, our room was a smoking room apparently because the smell of cigarette smoke was strong. The hotel is suppose to be a non-smoking hotel. We told the front desk, and they couldn't change our room. We stayed at this hotel for a full week and the location was great, building was great, but the staff was horrible.