Ratings based on 2,059 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromTennessee

Posted 22-Mar-2017
Great location, great hotel. Helpful staff. Would definitely stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller fromOcala, FL

Nice hotel close to everything

Posted 20-Mar-2017
Pros: Rooms
Cons: Breakfast included in stay.
Location: This hotel is on the same block as the bus station. Walking distance to Times Square and several restaurants.
Rooms were update, clean and comfortable. There were some renovations going on within the hotel lower levels but wasn't too disruptive. Great value for the location.
4out of 5
Recommended
for Everyone
by A verified traveller fromD

Close to theaters & quiet. Some construction

Posted 19-Feb-2017
Really friendly, free wifi, water, apples and awesome hot cocoa. Some construction on a few floors but quiet and not intrusive. Room was nice.
Comment from Hotel Management
8-Mar-2017 by Derek S, Hotel Manager, Hotel Management
Free Wi-Fi, free coffee, free water, free treats... Who doesn't like FREE?? Thank you for noticing Betsy! We hope to host you again!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Feb-2017
Pros: the location and the price
the hotel was close to subway and major tourist sites
3out of 5
Recommended
for Everyone
by A verified traveller fromMedellín, CO

Small Room

Posted 6-Feb-2017
Pros: it's near everything.
The rooms advertised seemed bigger than the actual room i got.
2out of 5
by A verified traveller fromAustralia

Posted 4-Feb-2017
Hotel is very good, staff r excellent,Location is good , Rooms r very small for 2 double beds . Thanks
5out of 5
Recommended
for Everyone
by A verified traveller fromSaskatchewan, CANADA

Great hotel close to Times Square and the Subway.

Posted 29-Jan-2017
Pros: The hotel was clean, very friendly and had a great breakfast that was relatively cheap and much higher quality than anything out the front doors.
Cons: They are currently renovating a few floors of the hotel. It will be beautiful when it is completed. This made for a long elevator wait on one day.
Location: Close to the main subway station. Made it an ease to travel anywhere in Manhattan. Two blocks from Times Square. One block from great restaurants.
We had a fantastic stay with the team at Four Points by Sheraton Midtown. We were created when we arrived by Cyn at the front desk. She made note of my wifes birthday and surprised us with desert and champagne that night via room service. She and the rest of the staff continued to make sure we had all we needed to make our stay in NYC memorable.
4out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 26-Jan-2017
Great staff. Very knowledgeable and extremely helpful
5out of 5
Recommended
for Everyone
by A verified traveller

⭐⭐⭐⭐⭐

Posted 16-Jan-2017
Great location, walking distance to everything. Hotel and rooms are updated and clean.
5out of 5
Recommended
for Everyone
by A verified traveller

excellent Location

Posted 14-Jan-2017
The hotel is great, the staff its very friendly, and is a walking distance to central park