Ratings based on 1,901 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 3-May-2016
Excellent location, great points include...coffee cups with lids in rooms so you can make drinks and take them with you, free local calls from your room, complimentary toliletries and bottled water if you're an SPG member, great customer service, and Charisma (on the front-desk) went above and beyond to make our stay special!
4out of 5
by A verified traveller fromCT

Walkable to Times Square

Posted 24-Apr-2016
The hotel makes the most of its tight space. We paid an economical room rate and received the "economical view." Everything else was a great experience. Clean, well equipped room for a family of four (no fridge though). Very pleasant staff and many hands on deck. Valet was pricey but you can't get away without it. Walkable to Times Square and mass transit.
4out of 5
by A verified traveller fromTownsville

Great hotel, close to Times Square

Posted 21-Apr-2016
Pros: Awesome location!
Location: Times Square! Walking distance to most New York attractions!
Very clean but small beds! Awesome location! Helpful staff!
5out of 5
by A verified traveller fromKirkcaldy, Fife, Scotland.

Great value for money and central to time square!

Posted 14-Apr-2016
We had a great time in New York. The hotel staff were very friendly and helpful when called on. Every Wednesday the hotel have a free bbq night for all guests and beer and wine is also free. When we were there the hotel put all guests at theach bbq night in to prize draw to win 2 tickets to a New York Knicks game. We were very lucky and grateful that we won and had a great time. Recommended to all including families with children like us.
4out of 5
by A verified traveller fromuk

Decent hotel centrally located.

Posted 14-Apr-2016
Pros: Central location and clean rooms.
Nice stay at this hotel,staff pleasant and rooms small but clean and well equipped.
5out of 5
by A verified traveller

Great location

Posted 14-Apr-2016
Great location, we walked from thePenn train station and we're able to walk to the Broadway shows. Good little eateries close by as well. Will stay again .
4out of 5
by A verified traveller frombrasil

boa localizacao

Posted 12-Apr-2016
Pros: localizacao
Cons: tamanho do quarto
Location: ao lado da estacao de metro, proximo a times square e madison square
quarto pequeno, novo, limpo. hotel bem localizado.
4out of 5
by A verified traveller

First time New Yorkers

Posted 11-Apr-2016
Pros: Close to Times Square
Cons: Room was very small for 4 adults.
Location: In the heart of everything, ideal spot, would go back again.
Brilliant Holiday, shame weather wasn't better. Had a fantastic week, anyway. Shows were to die for.
Comment from Hotel Management
12-Apr-2016 by Michelle, Hotel Management
Thank you for your feedback. We hope to see you back soon!
5out of 5
by A verified traveller

Posted 6-Apr-2016
Friendly staff clean hotel great location would recommend to anyone
Comment from Hotel Management
12-Apr-2016 by Michelle, Hotel Management
We appreciate your comments.
4out of 5
by A verified traveller fromNorthampton, UK

Small hotel near Times Square

Posted 5-Apr-2016
Pros: Location and price
Location: We used the hotel as a base to visit friends in Hell's Kitchen and to see a Broadway show, so it was ideal for our needs. Eaasy to get around from.
Hotel staff extremely welcoming. Our cleaner was lovely and gave us extra water and tea bags every day.
Comment from Hotel Management
12-Apr-2016 by MC, Hotel Management
Hi Mark: Thank you for your comments