Dream Downtown

Photo gallery for Dream Downtown

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Dream Downtown

Dream Downtown

4.5 star property

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
355 W 16th St, New York, NY, 10011

Explore the area

  • Popular Location5th Avenue14 min walk
  • Popular LocationMadison Square Garden17 min walk
  • Popular LocationWashington Square Park20 min walk
  • AirportNew York, NY (LGA-LaGuardia)31 min drive

Choose dates to view prices

About this area

New York

In the entertainment district, Dream Downtown is in Manhattan, a neighborhood in New York with good shopping. Chelsea Market and Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The High Line Park and Union Square Park. Looking to enjoy an event or a game? See what's going on at Madison Square Garden, or consider Irving Plaza for a night out.

What's nearby

  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • 5th Avenue - 14 min walk
  • Madison Square Garden - 17 min walk
  • Washington Square Park - 20 min walk

Getting around

  • 14 St. Station (8th Av.) - 3 min walk
  • New York 14th St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • Lobster Place - 2 min walk
  • Starbucks Reserve - 2 min walk
  • Old Homestead Steakhouse - 2 min walk
  • Amy's Bread - 3 min walk
  • Empire Cake - 3 min walk

About this property

Dream Downtown

Luxury New York hotel in Manhattan, walk to Chelsea Market
This smoke-free hotel features a restaurant, a nightclub, and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite. All 314 rooms offer WiFi, minibars, and LED TVs with cable channels. Other amenities available to guests include Smart TVs, free newspapers, and free local calls.
Dream Downtown offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 20 per night)

Parking and transportation

  • Covered self parking on site (USD 60 per night)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 13 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 20 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per night (rates may vary)
  • Covered self parking fee: USD 60 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 13
Pool access available from 11:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City
Dream Downtown Hotel
Dream Downtown New York
Dream Downtown Hotel New York

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 347 out of 980 reviews
5 - Excellent 35%
Rating 4 - Good. 243 out of 980 reviews
4 - Good 25%
Rating 3 - Okay. 160 out of 980 reviews
3 - Okay 16%
Rating 2 - Poor. 118 out of 980 reviews
2 - Poor 12%
Rating 1 - Terrible. 112 out of 980 reviews
1 - Terrible 11%

4.0/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.6/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony the front desk manager was particularly amazing. Took care of all our needs. Professional and courteous and nothing less than stellar!
Stayed 3 nights in Apr 2022

2/5 Poor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
to much noise from the roof top, unbearable sleep… we checked out the next day
Stayed 6 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is in a great location - use it as a well priced bedroom basically! Dont expect anything more! There is a small lounge area only which you dont spend any time in. The pool area was completely shut and you aren't really allowed onto the rooftop bar as its a club night every night that its open. The staff are very mixed - some are lovely and helpful, others on the rude side. Trying to even see the rooftop bar thats all over their website was challenge with some staff saying no, others saying we would have to pay a large entry fee like the public, and finally one nice person saying yes. Simple requests like emptying the mini-bar become a challenge - the first person said yes, then nothing happened. The second person said no they wont do that and instead offered us a second fridge (just weird). Then a day later they did empty it?! Anyway the room is clean and nice and in a good location - just don't expect any real level of service.
Stayed 10 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect spot for our visit. It is attached to many nightspots and could be loud at night but our room was far enough away. They don’t offer room service but a nice cafe is open in the lobby in the morning and both Starbucks & DD are a block away and offer mobile ordering. Great location when visiting Chelsea/W Village. Many restaurants are less than a block away. 5 min from the High Line and Little Island. As for the room, it was great for our needs. Was concerned about the bed since it is a platform bed (low to the ground) but we slept great. The porthole windows open enough to get extra air (& city noise). We will stay here again.
Stayed 3 nights in Apr 2022