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DoubleTree by Hilton Metropolitan - New York City

Photo gallery for DoubleTree by Hilton Metropolitan - New York City

Lobby
37-inch TV with cable channels, pay movies
Room Amenity
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of DoubleTree by Hilton Metropolitan - New York City

DoubleTree by Hilton Metropolitan - New York City

4 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
569 Lexington Ave, New York, NY, 10022

Explore the area

  • Popular LocationCentral Park14 min walk
  • Popular LocationTimes Square15 min walk
  • Popular LocationBroadway19 min walk
  • AirportNew York, NY (LGA-LaGuardia)12 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Nov 30, 2020 - Dec 31, 2021.

About this area

New York

In the city center, DoubleTree by Hilton Metropolitan - New York City is in Midtown, a neighborhood in New York with great shopping. Rockefeller Center and Grand Central Terminal are notable landmarks, and some of the area's activities can be experienced at Port Imperial Ferry Terminal and South Street Seaport. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests appreciate the hotel's convenience to public transportation: Lexington Av.-53 St. Station is 4 minutes by foot and 51 St. Station is 4 minutes.

What's nearby

  • Rockefeller Center - 8 min walk
  • Grand Central Terminal - 10 min walk
  • Central Park - 14 min walk
  • Times Square - 15 min walk
  • Broadway - 19 min walk

Restaurants

  • Met Bar — 1 min walk
  • Met Grill — 1 min walk
  • Toscana 49 — 2 min walk
  • Ess'a Bagel — 2 min walk
  • Caffe Linda — 3 min walk

Getting around

  • Lexington Av.-53 St. Station - 4 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 12 min drive

About this property

DoubleTree by Hilton Metropolitan - New York City

Art Deco New York hotel in Midtown, walk to 5th Avenue
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, spa services, and a business center are onsite. All 764 rooms feature modern comforts like TVs with cable channels, WiFi, and wired Internet. Other amenities available to guests include premium bedding, free newspapers, and hair dryers.
DoubleTree by Hilton Metropolitan - New York City offers 764 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 55 per night)
  • Valet parking on site (USD 65 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar/lounge

Things to do

  • 24-hour fitness center
  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Serbian
  • Spanish

Business services

  • Business center
  • Conference space (12000 square feet)
  • Meeting rooms - 12

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch TV
  • Cable channels
  • Pay movies

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 30 2020 to December 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Up to 60 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Metropolitan New York City Hotel
DoubleTree Hilton Metropolitan Hotel New York City
DoubleTree Hilton Metropolitan New York City
DoubleTree Hilton New York City
DoubleTree Metropolitan
DoubleTree Metropolitan Hilton
DoubleTree Metropolitan New York City
DoubleTree New York City Metropolitan
Hilton DoubleTree Metropolitan
Hilton Metropolitan New York City
DoubleTree Hilton Metropolitan Hotel
DoubleTree by Hilton Metropolitan - New York City Hotel
DoubleTree by Hilton Metropolitan - New York City New York
DoubleTree by Hilton Metropolitan - New York City Hotel New York

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 409 out of 1463 reviews
5 - Excellent 28%
Rating 4 - Good. 518 out of 1463 reviews
4 - Good 35%
Rating 3 - Okay. 267 out of 1463 reviews
3 - Okay 18%
Rating 2 - Poor. 147 out of 1463 reviews
2 - Poor 10%
Rating 1 - Terrible. 122 out of 1463 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We actually stayed at The Stewart. Double tree was not available. Room was old, wall paper pealing off, stained carpet, stained bathroom tiles, bedding was stained and no one had vacuumed under the beds in months. Tv didn’t work. Would not stay there again or recommend.
Stayed 4 nights in Oct 2021

1/5 Terrible

Travelled with family, Business traveller
Disliked: Staff & service
We were boarding a plane only learn the hotel was completely shut down. No advance notice and no rebooking until we reach out to Expedia who did a great job
Stayed 2 nights in Oct 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this hotel was temporarily suspended and failed to notify me. I Arrived at the hotel to find out it was closed. No email, text or call was given prior to my arrival.
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with family
They cancel our reservation only 1 day before travel
Stayed 2 nights in Oct 2021

1/5 Terrible

Travelled with family and small children
Disliked: Property conditions & facilities
Property wasn’t open and charged me for my stay anyway!
Stayed 3 nights in Oct 2021