In-room safe, desk, soundproofing, iron/ironing board

Reviews of Days Inn by Wyndham Jamaica / JFK Airport

3 out of 5
Days Inn by Wyndham Jamaica / JFK Airport
144-26 153rd Court, Jamaica, NY

Reviews

7.4

Good

Rating 10 - Excellent. 274 out of 1001 reviews" "
Rating 8 - Good. 364 out of 1001 reviews" "
Rating 6 - Okay. 223 out of 1001 reviews" "
Rating 4 - Poor. 70 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

John, New york

Travelled with partner
NEW POLICY YOU MUST BE 21 TO BOOK IT IS NOT STATED ANYWHERE KNOW THIS BEFORE YOU BOOK
Stayed 1 night in Jul 2020
Response from Guest Services on Aug 19, 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Enzo, New York City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. All night there were people across my room that were arguing all night and into the early morning. Don’t book a room here
Stayed 1 night in Aug 2020
Response from Guest Services on Aug 4, 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Did know that I would Be paying for a hotel that’s also half shelter , and have the people hanging out in front as if it’s a regular building
Stayed 1 night in Jul 2020
Response from Guest Services on Jul 31, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

trevor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location parking staff the room was clean and neet
Stayed 1 night in Jul 2020
Response from Guest Services on Jul 31, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
The air conditioning unit kept stopping and the motion censored light was annoying and the fact that it’s also a shelter as well bad idea
Stayed 1 night in Jul 2020
Response from Guest Services on Jul 23, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Stayed 5 nights in Jul 2020
Response from Guest Services on Jul 16, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020
Response from Guest Services on Jul 16, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Guest Services on Jul 16, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Business traveller
Extremely noisy and the place smelled of smoke.
Stayed 1 night in Jul 2020
Response from Guest Services on Jul 16, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Leon

Disliked: Property conditions & facilities
I believe this place was mostly a shelter
Bad bad location staff hanging outside with people that are just smoking and hanging around was more of a shelter setting
Stayed 1 night in Jul 2020
Response from Guest Services on Jul 11, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Carolina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kept waking up at night over doors slamming in the hallway. Seems as it’s being used as a shelter which should be disclosed to a paying customer, never again will I be staying there.
Stayed 1 night in Jul 2020
Response from Guest Services on Jul 11, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Abhishek

Disliked: Staff & service
they charged me a refundable $50 incidental deposit but never refunded it back.
Stayed 1 night in Jun 2020
Response from Guest Services on Jul 6, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020
Response from Guest Services on Jul 3, 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in general looked very well for the price.
Stayed 1 night in Jun 2020
Response from Guest Services on Jun 23, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
proximity to the airport and the shuttle. I didn't like that i wasn't told that the breakfast was cancelled
Stayed 1 night in Jun 2020
Response from Guest Services on Jun 22, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Guest Services on Jul 3, 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Stayed 1 night in May 2020
Response from Guest Services on May 26, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Carolina

Stayed 1 night in May 2020
Response from Guest Services on Jun 6, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Kris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was quick and easy, front desk staff are very nice and helpful, cleaners were always cleaning and keeping the place looking good.
Stayed 2 nights in Apr 2020
Response from Guest Services on Apr 29, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2020
Response from Guest Services on Apr 29, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Leonard

Liked: Cleanliness
Disliked: Room comfort
Problems at hotel
There were people milling about in the front and 1st floor hallway. One guy got in the cramped elevator, he looked homeless, and didn’t keep social distancing 6 feet. The room was tiny.
Stayed 1 night in Apr 2020
Response from Guest Services on Apr 16, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Jazmin E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms for the price
My only complaint was that i was carrying a lot baggages and not body at the hotel offered to help me but without it everything was fine. Good price and the room was clean and comfy.
Stayed 1 night in Apr 2020
Response from Guest Services on Apr 16, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with family, Business traveller
The shuttle helped a lot. Could not get anything to eat upon arrival
Stayed 1 night in Mar 2020
Response from Guest Services on Mar 31, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine but the location could be better.
Stayed 1 night in Mar 2020
Response from Guest Services on Mar 25, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Guest Services on Mar 24, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
what I liked is that a room was available for a 1 quick night due to missing flight because of CDC custom check at JFK. The room was clean, the facility was good to pick us up at the airport shuttle going and coming to the airport very quickly. The facility is not fancy and had to order pizza in to get food quickly and ordering food was a bit complicated.
Stayed 1 night in Mar 2020
Response from Guest Services on Mar 17, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Guest Services on Mar 14, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Cynthia

Business traveller
Liked: Cleanliness, staff & service
Clean
The room was very clean. But to much of noise all night from traffic and banging of doors. Room was warm and thermastate wasnt adjusting for us.
Stayed 1 night in Mar 2020
Response from Guest Services on Mar 14, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing....There is homeless people living in this Hotel.
Stayed 3 nights in Mar 2020
Response from KR on Mar 13, 2020
Please accept our sincere apology for any inconvenience you may have encountered during your stay, we look forward to seeing you in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing help with the check in process. Nice and fast
Stayed 1 night in Mar 2020
Response from Guest Services on Mar 13, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view.its in dark street.surrounded by company’s
Stayed 1 night in Mar 2020
Response from Guest Services on Mar 11, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Craig

Stayed 1 night in Mar 2020
Response from Guest Services on Apr 30, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
the drain in the bathtub would not hold water so i could not take a bath which i sorely wanted. the room was so tiny i could not do yoga on the floor.
Stayed 1 night in Mar 2020
Response from Guest Services on Mar 6, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for a layover at JFK
Needed a place for an overnight stop at JFK. Stayed here before; decent bed, clean bathroom, adequate breakfast. What needs man more?
Stayed 1 night in Feb 2020
Response from Guest Services on Mar 3, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020
Response from Guest services on Mar 3, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean & close to airport but difficult to get into Manhattan. Staff very nice.
Stayed 1 night in Feb 2020
Response from Guest Services on Mar 2, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Alan, UK

Travelled with partner
Disliked: Amenities, property conditions & facilities
Booked for overnight layover but hotel very dated although room clean. Not near any facilities for food with limited choice of food delivery
Stayed 1 night in Feb 2020
Response from Guest Services on Mar 2, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Rest
From the start of reservation to departing to the airport everything was excellent. Only downside was the reception smelt of cigarette smoke even though it states a no-smoking policy. Will stay here whenever I have to do a stop over between flights again
Stayed 1 night in Feb 2020
Response from Guest Services on Mar 2, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2020
Response from Guest Services on Mar 1, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Nangie

Liked: Cleanliness
Convenient Airport Shuttle
Airport shuttle service is convenient and it is 24 hours. The room is clean but air condition is noisy. Breakfast starts at 5am, but only continental breakfast, egg dish is not ready.
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 28, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the shuttle ride was nice and convenient to JFK airport
Stayed 1 night in Oct 2019
Response from Guest Services on Feb 27, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 27, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like, was being surprised that i had to pay for parking in the hotel lot. Otherwise park on street in questionable surroundings. The good thing was the presence of security, very visible in and around the building. Which made me decide to pay to park, rather than take chances on the street. Un fortunately we had 2 cars, which added 52$ to the cost
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 24, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Tanta

Disliked: Cleanliness, room comfort
Not great.
It’s not the cleanest. Stains on pillow Dirty carpet. i could tell the sheets weren’t fresh
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 24, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and the very convenient shuttle service. The rooms are exceptionally clean, too.
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 24, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Guest Service on Feb 21, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

lyanne, california

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great little property for a night stay close to the jafk airport! great free breakfast and shuttle service! king bed the best!
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 17, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were incredible. I left my passport and they worked with me to get it back to me. I have never had such service. Amazing
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 17, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
good value for money but website needs updating ref shuttle service as it only operates 1 time per hr from hotel to JFK (not each 15 mins. as advertised on website)
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 16, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, free airport shuttle
Stayed here because of an early flight out of JFK. The room was basic, but had everything needed. The bed was incredibly comfortable. It was disappointing that the desk-top plugs were not able to handle the larger smart device plugs. With three of us staying in that room, we had to find free wall plugs and prioritize the devices. Frustrating for what we were paying. The breakfast was simple but filling and the coffee was very good. The breakfast room itself is small, so would have been cramped if full. Luckily, my son and I went when it was almost empty. There is a charge for parking, but worth it to have an off street spot. The airport shuttle was on time, quick and free. The trip back from the airport (dropping off my daughter) was also easy and drama-free. The best part was the staff. All were incredibly friendly and helpful. I booked the wrong day, and the manager worked with me and Hotels.com to fix the error and get us another room. Once there, my daughter wanted to print out her boarding pass. Kyle at the front desk was wonderfully helpful and accommodating when the printer in the business center wasn’t printing well. I appreciated his out-of-the-box thinking to make sure she had nothing to stress about before her big trip. I will definitely stay there again.
Stayed 1 night in Feb 2020
Response from Guest Services on Feb 13, 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!