Lobby sitting area

Reviews of Courtyard New York LaGuardia Airport

3 out of 5
Courtyard New York LaGuardia Airport
9010 Ditmars Blvd, East Elmhurst, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 204 out of 546 reviews" "
Rating 8 - Good. 225 out of 546 reviews" "
Rating 6 - Okay. 78 out of 546 reviews" "
Rating 4 - Poor. 25 out of 546 reviews" "
Rating 2 - Terrible. 14 out of 546 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine, parking is extra $ any they have 18% gratuity applied to any bill from the restaurant.
Stayed 1 night in Mar 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night. Very convenient to airport and had a courtesy shuttle.
Stayed 1 night in Mar 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Everything was great except the shower head had very little pressure.
Stayed 1 night in Mar 2018

8/10 Good

Jodean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is just creepy.
Stayed 1 night in Mar 2018
Response from HotelMgmt on Mar 13, 2018
We appreciate you choosing our hotel, Joseph, and are truly sorry that your time here fell below your expectations. We hope for the chance to better impress you in the future. Thank you.

8/10 Good

K, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Airport
Great Hotel with great staff. The food is good but Overpriced, in my opinion. Overall stay was great though.
Stayed 2 nights in Mar 2018
Response from HotelMgmt on Mar 9, 2018
We’re delighted that you had a great stay with us and were pleased with our convenient location, close to the airport, and with the excellent service you received from our staff. We hope to welcome you back to the Courtyard New York LaGuardia Airport Hotel again soon. Thank you!

8/10 Good

Tom, from Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to LaGuardia
Bad tasting coffee in room Three guys stayed there, they always only provided two cups/glasses
Stayed 3 nights in Mar 2018
Response from HotelMgmt on Mar 6, 2018
Thank you for you for your high rating and review, Tom. We’re happy you enjoyed staying with us. We appreciate your comments regarding the coffee and cups in our guestrooms, our team will review your feedback. We hope to welcome you back to the Courtyard New York LaGuardia Airport Hotel soon.

4/10 Poor

Scott

Disliked: Property conditions & facilities
Laguardia property run down
The property was not in great shape. No free coffee in am. No room service offered. Room was not really clean, dusty, bathroom floor edges dirty, shower rod loose. I usually love Courtyards.
Stayed 2 nights in Feb 2018
Response from HotelMgmt on Mar 8, 2018
We appreciate your feedback, Scott. It’s disappointing to hear that your time at our hotel did not live up to your expectations of our brand and I will discuss your comments with my team to ensure we are always meeting the high level of service we have been known to deliver. We hope you will allow us to welcome you back so we can regain your trust. Thank you.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
It was very convenient considering my flight was cancelled due to a snow storm and nobody could come to bring me hone and back again the next morning.
Stayed 1 night in Feb 2018
Response from HotelMgmt on Feb 23, 2018
Unexpected delays in travel plans can be unsettling – I’m happy you found convenience in our location and comfortable accommodations when your flight was cancelled due to the weather. It was a pleasure to welcome you to the Courtyard New York LaGuardia Airport Hotel. Thank you for your five-star rating!

10/10 Excellent

Michele, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect if you need to be close to LaGuardia. Shuttle runs every 20 minutes. Large gym with cardio and some weights. Food was OK. Staff very friendly. Older building but rooms have been refreshed and are clean and very well appointed.
Stayed 1 night in Feb 2018
Response from HotelMgmt on Feb 7, 2018
We’re delighted to have left a great impression on you! It's great to know our amenities and proximity to LGA were just right for your time in NYC. Your kind words about our hotel and staff are truly appreciated. We hope to see you again at the Courtyard New York LaGuardia Airport Hotel. Thank you.

6/10 Okay

Leonard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Almost a very pleasant stay
My initial check-in to the hotel was the worst part of my stay. The gentleman checking me in and a female employee were began arguing about whether the gentleman was giving me accurate information regarding how my fee for parking would be billed. It was extremely uncomfortable and embarrassing. The rest of my stay was very pleasant and uneventful.
Stayed 1 night in Jan 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Rico, Toronto

Liked: Cleanliness, staff & service, room comfort
Nice and close to the airport.
I had a cup of wine and burger at the restaurant, the staff at the front desk and restaurant were very nice.
Stayed 1 night in Jan 2018
Response from HotelMgmt on Jan 16, 2018
Thank you for your feedback. We’re delighted to have provided you with a convenient stay, close to the airport, and are happy to hear that you enjoyed dining with us during your visit. Please come back and visit us again soon at the Courtyard New York LaGuardia Airport Hotel.

8/10 Good

Bill, Burlington, ONT, Canada

Liked: Cleanliness, staff & service, room comfort
close to the airport
I needed a hotel close to the airport on short notice due to flight cancellation. Staff was most helpful in ensuring my stay was pleasant. Had a light meal at the lobby Bistro. Food and service was very good.
Stayed 1 night in Jan 2018
Response from HotelMgmt on Jan 16, 2018
It was a pleasure to welcome you to our hotel when your travel plans changed unexpectedly, and I’m happy to hear that you were pleased with our accommodations and the service provided by our staff. We hope to see you again soon at the Courtyard New York LaGuardia Airport Hotel. Thank you!

6/10 Okay

Stan, chicago

Liked: Room comfort
Disliked: Property conditions & facilities
Convenient to LGA, but that’s about it
I was disappointed in the condition of this hotel given my expectations of the Courtyard brand. The room and lobby looked like they had had a makeover a few years ago, but wear was evident.
Stayed 1 night in Jan 2018
Response from HotelMgmt on Jan 10, 2018
Thank you for choosing our hotel. While we’re happy that our location worked out well for you, it is disappointing to hear that you were not happy with your overall visit. Your feedback is appreciated. We hope to leave you with a better impression in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very very loud
I was surrounded by a group of rooms with extremely loud guests. The guests were up until 4 AM both nights of my stay, shouting with screaming kids in their rooms, running up and down the hallways and banging on the connecting doors to the rooms. I know that hotel staff had called up to the rooms but felt that more could have been done. I was also not impressed by the options for food at the hotel. Overall it was fine for being near the airport but would not recommend beyond that.
Stayed 2 nights in Dec 2017
Response from HotelMgmt on Jan 9, 2018
While we’re happy our location worked out well for you, it is disappointing to hear that your time with us was tarnished by the behavior of other guests. We hope you’ll consider another stay with us, so we can provide you with a visit that meets your expectations. Thank you.

10/10 Excellent

shael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for airport use. Lobby can use some freshening up. Overall it was very serviceable
Stayed 1 night in Dec 2017
Response from HotelMgmt on Jan 9, 2018
It’s great to hear that you were pleased with the service you receive while stay with us and that our location, next to LaGuardia Airport, was convenient for your visit to NYC. Thank you for choosing the Courtyard New York LaGuardia Airport Hotel. We hope to welcome you back soon!

8/10 Good

Jorge, LGA

Liked: Staff & service
Disliked: Property conditions & facilities
Great Staff
The front desk, the shuttle bus driver, and the bar/restaurant staff are all very friendly and helpful.
Stayed 1 night in Dec 2017
Response from HotelMgmt on Jan 2, 2018
It’s great to read that you enjoyed your stay at our hotel and that you were impressed with the exceptional service you received from our entire team. We hope to welcome you back to the Courtyard New York LaGuardia Airport Hotel soon. Thank you!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a one night Stay
Courtyard was a good place to stay after landing at La Guardia in the evening. We found the Hotel shuttle bus quickly and it got us there safe and sound. The room was a little small but it met our needs. The restaurant at 7:30 pm was not crowded but we had to wait 20 minutes before getting waited on. However the pizza we got was excellent. And the next day I was able to walk just 2 blocks to get to Budget Rental Car. So overall, we appreciated the services we received at Courtyard..
Stayed 1 night in Dec 2017
Response from HotelMgmt on Jan 4, 2018
Thank you for choosing our hotel, James. We apologize that you experienced a wait while dining at our on-site restaurant, but am happy that you were pleased with your entree choices and with the overall service you received while staying with us. We’d love to welcome you back to the Courtyard New York LaGuardia Airport Hotel again in the future!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The room was clean but needs updating. The staff was excellent and location is great
Stayed 1 night in Dec 2017
Response from HotelMgmt on Jan 2, 2018
Thank you for your compliments regarding our wonderful staff and the convenient location of our hotel. We’re also happy that you were pleased with the cleanliness of our property. Please visit us again soon at the Courtyard New York LaGuardia Airport Hotel.

8/10 Good

Cleophus, Trenton sc

Liked: Staff & service
close to air port
enjoy my stay all staff was nice security wquld not let me change channel on the tv in the lobbythe people in the restaurant was great food was great price was high refrigerator in room 206 did not work no microwave water in commode flush slow but work
Stayed 2 nights in Dec 2017

4/10 Poor

Heather, Ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Price Hotel, Motel Conditions
Traveling to NYC, worried about budget hotels. Booked with Marriott simply because our Ohio Marriott standards are high. Was sadly disappointed to first walk into a broken thermostat and 80 degree room. Turn it completely off and ignore it. Go to put drink in fridge and its warm. Go to use restroom, dirty and run down, cracks in ceilings, peeling paint etc. Go outside for a smoke, trash everywhere. Emergency, needed another night, wanted to charge even more than current rate. Chose to sleep at airport instead.
Stayed 1 night in Dec 2017
Response from HotelMgmt on Dec 21, 2017
We appreciate you choosing our hotel and are truly disheartened to hear that your time with us fell short of your expectations of our brand. We appreciate you taking the time to share your feedback with us. We hope for the chance to leave you with a better impression in the future. Thank you.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport poor quality of property
Worst Courtyard property I have ever stayed in. Marriott needs to spend some serious money on cleaning up and renovating this property to bring it up to the standards that one would expect from Marriott. I was very disappointed in the overall condition of the property from the minute you parked the car and came through the front doors. Dirty sidewalks, entry mats, floors, walls etc.... everywhere you looked as you walked into the lobby. The place is just run down and in poor condition. The room was bad. The door rubbed and was hard to open, the carpet, wall covering and paint was dirty and damaged throughout the room. The bathroom was uninviting to be in. There was hair on the tile floor and in the bathtub/shower walls. There was no hot water to shower with both mornings we were there. This place really needs to be cleaned up and managed better. There were many things that needed attention and could be easily remedied if someone just gave a dam about taking care of them. That is just poor management and not getting things done that should be done daily to keep things clean and tidy.
Stayed 2 nights in Dec 2017
Response from HotelMgmt on Dec 15, 2017
Thank you for staying with us and taking the time to share your views. We’re sorry that your time here did not meet your expectations of our brand. Your feedback is important to us and your comments will be forwarded to our team for their consideration. We hope to win you over in the future.

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities, room comfort
convenient and reliable place to stay
Parking is $30 per day. This is a surprise to me.
Stayed 1 night in Dec 2017
Response from HotelMgmt on Dec 14, 2017
Thank you for choosing our hotel! We’re delighted that your time with us lived up to your expectation of our brand. Your comments for having more toiletries added to our rooms will be shared with our housekeeping team. We hope to see you again soon at the Courtyard New York LaGuardia Airport Hotel!

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2017

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location! - nice place!
Love the value and location. Free Shuttle to the airport is a bonus! Short commute to downtown Manhatten. have already recommended it to a couple of friends. Next time I go to NYC, my husband and I will stay at this hotel instead of on the other side in Newark.
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Thin walls
Had neighbors on either side of us that were loud and obnoxious until after 2am. We politely asked them to quiet down and they proceeded to get louder. Slamming doors, talking on cell phones right outside our door etc. Staff seemed unconcerned at best.
Stayed 1 night in Dec 2017
Response from HotelMgmt on Dec 14, 2017
We appreciate you choosing our hotel and are sorry to learn that your visit was tarnished by the behavior of others. This is not the impression we intend for our valued guests and hope to welcome you back in the future so we can regain provide you with a more enjoyable stay. Thank you.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Tino, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed business right next to LaGuardia.
Efficient check in, well run standard Marriott operation.
Stayed 1 night in Dec 2017
Response from HotelMgmt on Dec 7, 2017
We appreciate your kind words and are happy that you found our hotel to meet the high standards associated with our brand. It was a pleasure to welcome you to the Courtyard New York LaGuardia Airport Hotel. We hope to see you again soon. Thank you!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Nov 2017
Response from HotelMgmt on Dec 11, 2017
Thank you for choosing our hotel, Donna, and for taking a moment to share our five-star review. We’re delighted that you had a great time here and hope to welcome you back to the Courtyard New York LaGuardia Airport Hotel the next time you visit NYC!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport and very nice hotel!
Hotel had all you need!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Ivy usually has chocolate chip cookies around 530pm. Be there.
Stayed 2 nights in Nov 2017
Response from HotelMgmt on Dec 8, 2017
It was a pleasure to welcome you to our Queens hotel for your recent business trip and it’s great to read that you enjoyed your visit, and cookies! We that you for your high rating and review and hope to welcome you back to the Courtyard New York LaGuardia Airport Hotel again soon!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great check in, room a little dated but staff made up for it with hospitality
Stayed 1 night in Nov 2017
Response from HotelMgmt on Nov 28, 2017
It’s great to hear that you were impressed with the wonderful hospitality shown by our staff during your recent visit to our NYC hotel. We enjoyed having you here and hope to welcome you back to the Courtyard New York LaGuardia Airport Hotel the next time you travel to our great city. Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Restaurant was pricey for what it was Not relaxed friendly professionalism Could have been great with a little mwork
Stayed 1 night in Nov 2017
Response from HotelMgmt on Dec 5, 2017
Your business is important to us and we value your feedback. We’re sorry to hear we fell short of your expectations and that you were not pleased with your dining experience at our on-site restaurant. You are helping us deliver a superior experience for yourself and other guests. We hope you'll return for another stay with us the next time you visit NYC. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It great! The breakfast was a bit pricey. The lobby looked fantastic and the rooms were beautiful.
Stayed 1 night in Nov 2017
Response from HotelMgmt on Nov 27, 2017
Thank you so much for your wonderful review! We hope you had a great time and we hope to welcome you back soon!

10/10 Excellent

MIKE & LINDA , THE VILLAGES, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT...SUPERIOR...SENSATIONAL!
THE STAFF AND ACCOMMODATIONS...SECOND TO NONE! PERFECTION! WE WERE TREATED LIKE ROYALTY! MY HUSBAND AND I ARE NATIVE FLORIDIANS FOR 11 YRS. IN A PRIVATE GATED RESIDENTIAL COMMUNITY. YOUR HOTEL WAS JOYFUL PEACE AND TRANQUILITY. NONE OTHER CAN HOLD A CANDLE TO! AFTER A NIGHTMARISH EXCURSION THROUGH LAGUARDIA...COLD... EXHAUSTED...HADN'T SLEPT FOR 36 HRS. ... YOUR WONDERFUL RESTAURANT... MARVELOUS! WHEN TRAVELLING...THIS IS OUR GO-TO PLACE! NOT A TOUGH ACT TO FOLLOW...AN IMPOSSIBLE ACT TO FOLLOW!
Stayed 3 nights in Nov 2017
Response from HotelMgmt on Nov 27, 2017
Mike and Linda, you made our day! Thank you for sharing such wonderful comments about your time here with us. It would be an honor to welcome you both back the next time you are in the area!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, located close to airport, 24 hour shuttle to airport.
Stayed 1 night in Oct 2017
Response from HotelMgmt on Oct 23, 2017
Thank you for choosing the Courtyard New York LaGuardia Airport Hotel for your recent visit to NYC. We’re delighted that you convenient location and comfortable accommodations worked our great for you. Please come back and stay with us again soon.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Stay
Great spot near airport. Comfortable and very clean. Food is terrible. Great shuttle service.
Stayed 1 night in Sep 2017
Response from HotelMgmt on Oct 10, 2017
We’re delighted that you found our hotel to be a great place to stay when traveling to NYC and that you appreciated our convenient location, next to the airport! We are sorry that you were not pleased with our dining options and will share your feedback with our culinary team. Thank you for choosing to stay with us at the Courtyard New York LaGuardia Airport Hotel. Please come back and visit with us again soon.

10/10 Excellent

S, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be sure you know the difference
Only issue resulted from the phone number not being in the email from Expedia. There is a Courtyard by Marriott and Marriott both on the same street. Be sure you are contacting the correct destination. Beware, they don't know each other or share information. LaGuardia is constructing, making shuttles from cruise ships VERY confusing and tedious; adding to the situation. The shuttle driver for the Marriott was most gracious and delivered us to the correct Courtyard by Marriott destination, once discovered.
Stayed 1 night in Sep 2017
Response from HotelMgmt on Oct 4, 2017
Thank you for choosing us! While we’re sorry you had a setback with information from your third-party agent, we’re happy that once you arrived at our hotel you enjoyed your time here. We appreciate your five-star rating and hope to see you again soon at the Courtyard New York LaGuardia Airport Hotel.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a dirty outdated facility. Bathroom had mold around tub and room smelled old and stale carpets and bedding!
Stayed 1 night in Sep 2017
Response from HotelMgmt on Oct 3, 2017
Thank you for your feedback. I apologize you encountered these issues during your stay. We take great pride in our cleanliness and will make certain to inform our housekeeping team to uphold the high standards that are in place. We hope you will allow us to earn your trust again in the future.

10/10 Excellent

E, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay - will definitely be returning when I visit the area. Parking is a bit expensive, but your car is safe & with few other parking options, it's a necessity.
Stayed 2 nights in Sep 2017
Response from HotelMgmt on Sep 26, 2017
Thank you for choosing our hotel and for sharing your positive experience with Expedia users. It was our pleasure to provide you with a five-star visit and we look forward to welcoming you back to the Courtyard New York LaGuardia Airport Hotel the next time you travel to NYC.

6/10 Okay

Carol Hall

The hotel is fine, but there are others that are less expensive (high room rate, $30 extra per night for parking) in the LaGuardia area.
Stayed 2 nights in Sep 2017
Response from HotelMgmt on Sep 29, 2017
Thank you for choosing our hotel and for sharing your views with us. We offer a variety of hotel packages that include parking with your overnight stay, allowing for great value and convenience while traveling to our area. We hope to have the chance to welcome you back in the future, so we can truly impress you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Angie, Canada

The staff in the dining area were excellent. Food was excellent also. Our first day in New York at this hotel, we were approached by a stranger as we were eating breakfast. He asked if we could help him use the computers there. He wasn't able to use them because he was not a hotel guest. We politely declined. If he wasn't a guest, why was he there harassing other guests? More security is needed. Also, check in clerk seemed irritated that I was asking so many questions about transportation options to the Classic East Concert at Citi Field. Staff should be more helpful.
Stayed 3 nights in Jul 2017
Response from HotelMgmt on Aug 8, 2017
Thank you for visiting the Courtyard New York LaGuardia Airport Hotel. Our restaurant is open to the public, and we’re sorry another diner approached you during your meal. Your comments will be shared with our security team. We hope to have the chance to better impress you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Robert, Charleston SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Pool, Great location for LGa
This was the ideal location for an overnight for my family on our return from our holiday in Europe. Our daughters enjoyed the large pool and the airport is 5 minutes from LaGuardia Airport.
Stayed 1 night in Jul 2017
Response from HotelMgmt on Jul 11, 2017
We’re thrilled that your family enjoyed staying with us before your flight out of LGA and that you especially enjoyed spending time at our pool. Please come back and visit us again at the Courtyard New York LaGuardia Airport Hotel the next time you visit NYC. Thank you and happy traveling!

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport stay
Convenient to LGA, good room, bath a bit small but fine. Free airport shuttle, a good place to stay before flying out.
Stayed 1 night in Jun 2017
Response from HotelMgmt on Jul 11, 2017
We’re thrilled to read that you found our hotel to be a good location place to rest before a flight out of LGA. It was a pleasure to have you stay with us and we hope to welcome you back to the Courtyard New York LaGuardia Airport Hotel again very soon. Thank you!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor pool was perfect after a long flight.
Good place to stay near the airport. Outdoor pool was nice and rooms were comfortable and clean. Restaurant was average and over priced but that's to be expected at an airport hotel. The service was good. I arrived late at night and the front desk staff gave me an upgrade to a larger room. The shuttlle drove us to nearby restaurants which was great.
Stayed 2 nights in Jun 2017
Response from HotelMgmt on Jul 11, 2017
It was our pleasure to provide you with a guestroom upgrade and we’re thrilled that you were pleased with your accommodations, as well as our outdoor pool and shuttle service to neighborhood restaurants. We greatly appreciate your kind words and hope that you’ll return for another stay with us at the Courtyard New York LaGuardia Airport Hotel the next time you visit NYC. Thank you!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Entire hotel needs to be remodeled and updated. That said, it is close to LGA and the free shuttle ran on time.
Stayed 1 night in Jun 2017
Response from HotelMgmt on Jul 3, 2017
Thank you for sharing your views. We acknowledge that tastes in decor differ and regret that ours was not to your preference. We’re happy that our location was convenient for your while traveling through LGA and hope that you'll stay with us again at the Courtyard New York LaGuardia Airport Hotel.