Great location and super family room
Very plush hotel in an excellent location on Madison Avenue. The room (exec double) was generously proportioned for NYC, certainly comfortable for a family of 4. The room service was fast and efficient, and the room tidy service was fantastic. Came home every day to a room like new! Well done to the maids. Extras as always in NY were expensive (breakfast, drinks etc) although there were good touches like free coffee machine and boarding pass printing service in the business lounge and prompt delivery of ice to the room. Spent a fair bit of time in the bar each day while the kids were asleep, and found the bar staff inexplicably poor. With one of two exceptions, seemed wrapped up in their own conversations with colleagues rather than serving. My advice would be enjoy the excellent room, but eat and drink at one of the myriad excellent bars, steakhouses or breakfast/lunch stops in easy walking distance.