Title: Artel Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Artel Hotel Hotel in Brooklyn with a 24-hour business center and a 24-hour front desk ![Cafe](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/ac5a4bb9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cafe](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/ba2ec954.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/4ddd520a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Game room](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/800bdd84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Queen with Balcony](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/7157909e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Artel Hotel in Brooklyn features an on-site art gallery and a 24-hour business center for guests. Travelers stay connected with in-room WiFi, use the computer station when needed, and can secure valuables in the front-desk safe. 6.2 ## Popular amenities - Pet-friendly - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=46294060&PinnedHotelID=46294060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=46294060&PinnedHotelID=46294060&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=46294060&PinnedHotelID=46294060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=46294060&PinnedHotelID=46294060&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=46294060&PinnedHotelID=46294060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=46294060&PinnedHotelID=46294060&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=46294060&PinnedHotelID=46294060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=46294060&PinnedHotelID=46294060&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Hypo-allergenic bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/b491ed3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen ADA Accessible ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Designer toiletries Hair dryer Private bathroom Rainfall showerhead - 320 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Hypo-allergenic bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/b491ed3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Bed ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Designer toiletries Hair dryer Private bathroom Rainfall showerhead - 320 sq ft - City view - Sleeps 2 - 1 Double Bed ![Queen with Balcony](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/7157909e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen with Balcony ### Highlights Balcony Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Designer toiletries Hair dryer Private bathroom - 320 sq ft - City view - Sleeps 2 - 1 Double Bed ![Hypo-allergenic bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/a5d40bff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Queen and Twin Bunk Bed ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Designer toiletries Hair dryer Private bathroom Rainfall showerhead - 320 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 Twin Bunk Bed ![Hypo-allergenic bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/47000000/46300000/46294100/46294060/00cd6fdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 4 Bunk Room ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Designer toiletries Hair dryer Private bathroom Rainfall showerhead - 320 sq ft - City view - Sleeps 4 - 2 Twin Bunk Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12540000/12534500/12534469/9f71cd51.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Bernic Hotel New York City, Tapestry Collection by Hilton Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews CA $224 CA $262 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/New-York-Hotels-The-Bernic-Hotel-New-York-City.h12534469.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=7f4a864e-2c3c-41a4-bcbf-584ac200c08f&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/49000000/48630000/48621800/48621748/f5ade294.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Draper New York, Tapestry Collection by Hilton Manhattan - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Artel-Hotel.h46294060.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Artel-Hotel.h46294060.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.69405%2C-73.93127&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_G4tvbcnVae6IjKDi6isJyMin0Y=) 9 Malcolm X Blvd, Brooklyn, NY, 11221 #### What's nearby - Brooklyn Bridge - 15 min drive - 8.1 km - Barclays Center Brooklyn - 20 min drive - 4.3 km - New York University - 22 min drive - 9.9 km - Prospect Park - 23 min drive - 5.3 km - Times Square - 26 min drive - 12.6 km #### Getting around - East New York Station - 4 min drive - Kosciusko St. Station - 4 min walk - LaGuardia Airport (LGA) - 37 min drive #### Restaurants - ‪The Hart Bar - ‬4 min walk - ‪Lalin’s - ‬3 min walk - ‪Secret Pour - ‬2 min walk - ‪Mini Market Inc. - ‬5 min walk - ‪Ornithology Jazz Club - ‬3 min walk ## About this property ### Artel Hotel Hotel near Barclays Center Brooklyn Artel Hotel provides amenities like an art gallery on site and a 24-hour business center. Guests can connect to free in-room WiFi. Additional perks include: - A water dispenser, a computer station, and an elevator - A TV in the lobby, smoke-free premises, and a front-desk safe - Luggage storage, 4 meeting rooms, and a 24-hour front desk Room features All 320 rooms feature comforts such as first-run movies and air conditioning, as well as perks like free WiFi. More amenities include: - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with streaming services, premium channels, and DVD players - First-run movies, heating, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10060000/10052800/10052731/432f937c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HI New York City - Hostel Manhattan - Free WiFi - Air conditioning - Business services - 24/7 front desk 9.0 Wonderful 1,116 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=10052731&PinnedHotelID=10052731&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/113000000/112590000/112580600/112580559/681f1faf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BKWAY Hotel Brooklyn Brooklyn - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 6.8 119 reviews CA $151 CA $179 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=112580559&PinnedHotelID=112580559&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100150000/100143400/100143400/4ad53606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Hotel Brooklyn Brooklyn - 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Free WiFi - Housekeeping - 24/7 front desk 6.6 778 reviews CA $165 CA $194 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=107126014&PinnedHotelID=107126014&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Art gallery - TV in common areas ### Family friendly - DVD player ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Business services - 24-hour business center - 3,000 square feet of conference space - 4 meeting rooms - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - In-room roll-in shower - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - First-run movies - Flat-screen TV with premium satellite channels - Pay movies - Streaming services ### Food and drink - Champagne service ### More - Air conditioning - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 21 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 200 per pet, per stay, plus a deposit of USD 200 per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per person, per stay - An effective city/local tax rate of 5.88 percent will be charged - Service fee: USD 17.19 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet deposit: USD 200 per stay - Pet fee: USD 200 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### Property is also known as Artel Hotel Hotel Artel Hotel Brooklyn Artel Hotel Hotel Brooklyn ## Frequently asked questions ### Is Artel Hotel pet-friendly? > Yes, pets are allowed at this property. There's a deposit of USD 200 per stay and a fee of USD 200 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Artel Hotel? > This hotel doesn't offer parking. ### What time is check-in at Artel Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Artel Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Artel Hotel located? > Situated near the airport, this hotel is 2.8 mi (4.4 km) from Barclays Center Brooklyn and 3.1 mi (4.9 km) from Manhattan Bridge. New York University and 5th Avenue are also within 6 mi (10 km). Kosciusko St. Station is only a 4-minute walk and Myrtle Av. Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Artel Hotel Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 8 6 - Okay 10 4 - Poor 4 2 - Terrible 11 ### 6.0/10 Cleanliness ### 6.6/10 Staff & service ### 5.6/10 Amenities ### 6.2/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 10/10 Excellent #### isis Jul 29, 2022 Liked: Staff & service, property conditions & facilities Good place for the price ##### isis Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Kassandra Aug 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the art work on every floor, it really is such a beautiful touch to the hotel. ##### Kassandra Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Angel Jul 17, 2022 I really enjoyed the aesthetic and imagery they went for “elephant,” “graffiti” vibe..it’s an ok place to spend a night or two. The staff weren’t the most welcoming..I’ve passed them multiple times and haven’t even been acknowledged or greeted, the housekeepers were great. But overall, the vicinity of the hotel makes up for it. Toast! ##### Angel Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Verified traveller Sep 12, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awful in every way When we arrived the room looked quaint but ok. Upon looking around the room we found blood and poop on every blanket. Boogers on the wall. Poop smeared across the microwave, holes in the wall, and shaved hair all in the bathroom sink. This was on top of the potent smell of cat pee as soon as you opened the door. They said they’d issue us a full refund since I had to stay somewhere else but we only received a partial refund AND had to pay to stay somewhere else. Never again. ##### Verified traveller Stayed 2 nights in Sep 2022 ### 6/10 Okay #### LaChina Sep 10, 2022 Liked: Cleanliness, staff & service, room comfort #### Too much for nothing Only been here a day but not pleased that theres a $100/day incidentals, no free wifi, no microwave in room and no pool or jucuzzi. Wont EVER stay here again. Too much money for nothing. ##### LaChina Stayed 1 night in Sep 2022 ### 4/10 Poor #### Verified traveller Sep 5, 2022 Had to go to another hotel just to get water. Room was out of soap. Also the AC was stuck on 72 degrees ##### Verified traveller Stayed 2 nights in Sep 2022 ### 8/10 Good #### Adrienne Sep 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The area is convenient. Thankfully I didn’t have an issue with parking. I was content with the room. Only issue was that they provided 1 towel when the room was booked for 2 people. ##### Adrienne Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Agustina Sep 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities perfect for young people under a budget, easygoing place, lovely staff and great design. ##### Agustina Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### julissa Aug 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### julissa Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Flavia Aug 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and creative space ##### Flavia Stayed 1 night in Aug 2022 ### 2/10 Terrible #### angel Jul 25, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Arrived late on the first night and the room that was booked was not available. Instead of having a queen bed with a balcony i was given bunk beds for me and my fiance on the first night. ##### angel Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Caressa Jul 25, 2022 Liked: Staff & service Disliked: Amenities Bare bones, no frills. Great affordable option for groups and families, especially if you’re not planning on spending a lot of time in your hotel room and just need a place to crash. We had a group of 4 and got the queen bed and bunk bed combo. Room and private attached bathroom were both small but worked for our needs. Tai at the front desk was amazing, sweet, and funny - made everyone feel welcome (not just our group but the people in front of us in line too!) and provided awesome customer service to make sure we had everything we needed. ##### Caressa Stayed 1 night in Jul 2022 ### 6/10 Okay #### Dylan Jul 21, 2022 Disliked: Cleanliness Room wasn’t that clean, and they charge you a facility fee even though there’s no real facilities to use. ##### Dylan Stayed 1 night in Jul 2022 ### 4/10 Poor #### christopher Jul 20, 2022 Disliked: Cleanliness, property conditions & facilities #### “Three star hotel” or college dorm? Hotels.com might be using a different rating system or methodology, but this is not a three star hotel. The cast concrete, industrial style - painting building elements bright primary colors and murals don’t quite cover up the fact that you’ve just checked into a 1960s era college dorm / hostile, with poor ventilation, the smell of mildew with carpeted hall ways, without climate control, just dank. The rooms were cleaned to a low standard, hair in sink and tub, fingerprints on glass and what have you. Linens were clean yet worn. Empty soap dispensers and two, half used tools of toilet paper in offer Dirty ice buckets without liners and no local ice machine anyway. A balcony was pleasant, room for two or three but only a small table and one chair On a positive note, upon entry to room, from pungent dank humid hallway, your hit with a wall of cold air as the in wall unit was set to max hi. There’s a plastic elephant glued to the exposed concrete ceiling. Didn’t distract from the dirty floor though. In defense of the employees, housekeeping staff that came by on the first morning were very pleasant and professional and within a minute, brought out very clean towels and soap I was riding the elevator down Saturday morning and there was a houseman cleaning the elevators with great effort and attention to detail. I completed his work. Bring any consumable you think a hotel should have though- utensils and cups ##### christopher Stayed 2 nights in Jul 2022 ### 8/10 Good #### kHyal, South Norwalk Jul 18, 2022 Liked: Staff & service Disliked: Amenities Staff was very nice but when I arrived at 1:45pm I was told it would cost $75 to check in before 3pm even though the hotel seemed empty. So I waited in what looked like a formerly energized and cool area that seemed a little run-down and strangely quiet (no one else there). When I checked in there were crumbs on the microwave and fridge top, hand prints on the interiors of the windows, toothpaste on the rack below the sink, no soap, no towels just an empty wall apparatus next to the sink three bottles in the shower, two empty with no tops, and one with only enough shampoo in it to use to wash my hands three times. It's a beautiful place, really, but feels like it's not being well kept up or cleaned. That said, it could easily be remedied with a little more care. Maybe post-Covid blues. Again, the staff was nice, the art was fantastic, and the quality of the original materials was very high and cool. ##### kHyal Stayed 1 night in Jul 2022 ### 4/10 Poor #### Nicolas Jul 11, 2022 Disliked: Amenities, property conditions & facilities The room was rather warm and the bathroom was not as clean as I would have liked. We didn’t have towels nor were our sheets exchanged. Instead we were given folded sheets for us to change our selves… ##### Nicolas Stayed 2 nights in Jul 2022 ### 8/10 Good #### karim el Jun 28, 2022 Liked: Staff & service, amenities, property conditions & facilities PERFECT. love the neighborhood and diversity. ##### karim el Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Arely Jun 18, 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities Bare minimum perfectly describes this place ##### Arely Stayed 6 nights in Jun 2022 ### 2/10 Terrible #### Che, The Woodlands Jun 15, 2022 Disliked: Staff & service Stay away from this hostel! ##### Che Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Che, The Woodlands Jun 14, 2022 Disliked: Staff & service, property conditions & facilities Staff are rude and don’t care the job. We booked 3 nights via Expedia. When we got there we were informed they don’t have the room we booked. They said the Expedia overbooked them. Instead they should have contact Expedia to sort out their system issue, they asked us to cancel??!! Finally we got in a different setting room, the cleaning lady was there and obviously shocked when we came in. Lights in room didn’t work, no blanket and towels. We had to go to front desk twice to ask for things, they always say someone will bring up. Well, never happened! My husband had to go to front desk at 11pm to grab blankets by himself. After two nights stay, our room key doesn’t work anymore. Front desk say we haven’t pay for third night! Seriously!? I showed them Expedia receipt and my bank statement! Payment was made one week early when we booked it. The lady had to call her manager to check with Expedia. They charge $15 per day cleaning fee, guess what, no one cleaned our room in the 3 nights we stayed. This hotel/hostel is Not good for family or any person who just want have a normal stay. Extremely port management and communication. We travel all over the world VERY often, this one is the worst. ##### Che Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Melody Jun 13, 2022 I liked the aesthetic pretty well. The floor was sticky with cleaning agent, I assume, and there was only one towel with no bath mat. The trash was tiny and the soap, shampoo, and bodywash dispensers were all empty. There were a bunch of travel bottles of shampoo and bodywash by the sink but why have the dispensers if you’re not going to use them? Plus the travel variety is not eco-friendly. I like the affordability and the implication of artistic freedom. ##### Melody Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Alex Jun 13, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Excited to stay the night at this property…..very disappointing. Did not get the room I reserved and PRE PAID for!!!! Room was filthy, used vape on the bed, no bedding only a single sheet, no towels, USED TAMPON on the overflowing garbage. Only had about 90 seconds of hot water. I only stayed because I was there one night after a 11 hour flight. Couldn’t even report problems to the front desk because no one was there when I tried to check out. Refused to answer the phone and after Expedia contacted them on my behalf trying to get a refund the front desk hung up on their representative and the manager didn’t respond to my email at all. andrew.halsey@rhgcorp.com DO NOT STAY HERE ##### Alex Stayed 1 night in Jun 2022 ### 6/10 Okay #### Joaquin Jun 11, 2022 Disliked: Cleanliness #### Mala calificación Viaje con mi esposa por 5 días. Nos asignaron una habitación en mal estado de limpieza. El servicio es malo, en la recepción nadie soluciona problemas. Decidimos quedarnos una noche más y el proceso es muy complicado, tuvimos que hacerlo online. Al regresar en la noche el último día rencontramos el cuarto abierto. Ofrecen una estación de café pero las veces que fui nunca encontré ni café ni agua. Definitivamente no volveré a usarlo en futuros viajes ##### Joaquin Stayed 3 nights in Jun 2022 ### 2/10 Terrible #### Jennifer Jun 3, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Scary and dirty ##### Jennifer Stayed 1 night in May 2022 ### 10/10 Excellent #### Deneyia May 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were excellent and all of them were very pretty too! I read awful reviews of this place and I’m so happy I didn’t rely on them before making a decision to stay! The bedroom was clean and comfortable with a TV mini fridge microwave towels blankets and toiletries. Room service came daily. I enjoyed the working space and the mini game room with bean bag chairs. This location was also awesome and the hotel Is very colorful and loaded with cool art! I can’t wait to stay again! ##### Deneyia Stayed 2 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [Residence Inn by Marriott Rochester Henrietta](https://www.expedia.ca/Rochester-Hotels-Residence-Inn-By-Marriott-Rochester-Henrietta.h25914.Hotel-Information) > > [Opera House Hotel](https://www.expedia.ca/New-York-Hotels-Opera-House-Hotel.h6458912.Hotel-Information) > > [Fairfield Inn & Suites by Marriott New York Staten Island](https://www.expedia.ca/New-York-Hotels-Fairfield-Inn-Suites-By-Marriott-New-York-Staten-Island.h7021882.Hotel-Information) > > [Hampton Inn & Suites Rochester/Henrietta](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Suites-RochesterHenrietta.h5841547.Hotel-Information) > > [La Quinta Inn by Wyndham Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-La-Quinta-Inn-By-Wyndham-Buffalo-Airport.h27531.Hotel-Information) > > [DoubleTree by Hilton Rochester](https://www.expedia.ca/Rochester-Hotels-DoubleTree-By-Hilton-Rochester.h18137.Hotel-Information) > > [Springhill Suites Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Springhill-Suites-Buffalo-Airport.h11567601.Hotel-Information) > > [Tru by Hilton Williamsville Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Tru-By-Hilton-Williamsville-Buffalo-Airport.h21329922.Hotel-Information) > > [Highbridge Hotel](https://www.expedia.ca/New-York-Hotels-Highbridge-Hotel.h92420628.Hotel-Information) > > [The Delavan Hotel & Spa](https://www.expedia.ca/Buffalo-Hotels-The-Delavan-Hotel-Spa.h15031117.Hotel-Information) > > [Best Western Plus Victor Inn & Suites](https://www.expedia.ca/Rochester-Hotels-Best-Western-Plus-Victor-Inn-Suites.h2227700.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Rochester West/Greece](https://www.expedia.ca/Rochester-Hotels-Fairfield-Inn-Suites-By-Marriott-Rochester-WestGreece.h84538.Hotel-Information) > > [Best Western Rochester Marketplace Inn](https://www.expedia.ca/Rochester-Hotels-Best-Western-Rochester-Marketplace-Inn.h23613.Hotel-Information) > > [Salvatores Grand Hotel](https://www.expedia.ca/Buffalo-Hotels-Salvatores-Grand-Hotel.h9743017.Hotel-Information) > > [Days Inn by Wyndham Tonawanda/Buffalo](https://www.expedia.ca/Buffalo-Hotels-Days-Inn-By-Wyndham-TonawandaBuffalo.h202874.Hotel-Information) > > [Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY](https://www.expedia.ca/Rochester-Hotels-Country-Inn-Suites-By-Radisson.h974838.Hotel-Information) > > [Red Roof Inn Buffalo - Niagara Airport](https://www.expedia.ca/Buffalo-Hotels-Red-Roof-Inn-Buffalo-Niagara-Airport.h816.Hotel-Information) > > [Motel 6 Buffalo, NY - Airport - Williamsville](https://www.expedia.ca/Buffalo-Hotels-Motel-6-Buffalo.h18259.Hotel-Information) > > [Wingate by Wyndham Bronx/Haven Park](https://www.expedia.ca/New-York-Hotels-Wingate-By-Wyndham-Bronx.h38835536.Hotel-Information) > > [Hampton Inn & Suites Rochester/Victor](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Suites-Rochester-VictorFairport.h84688.Hotel-Information) > > [Rochester Airport Marriott](https://www.expedia.ca/Rochester-Hotels-Rochester-Airport-Marriott.h858947.Hotel-Information) > > [The Mosey Buffalo Williamsville, Tapestry Collection by Hilton](https://www.expedia.ca/Buffalo-Hotels-The-Mosey-Buffalo-Williamsville.h6290133.Hotel-Information) > > [Home2 Suites by Hilton Rochester Henrietta, NY](https://www.expedia.ca/Rochester-Hotels-Home2-Suites-By-Hilton-Rochester-Henrietta.h6976474.Hotel-Information) > > [Hampton Inn & Suites Staten Island](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Suites-Staten-Island.h1747244.Hotel-Information) > > [Homewood Suites by Hilton Rochester/Greece, NY](https://www.expedia.ca/Rochester-Hotels-Homewood-Suites-By-Hilton-RochesterGreece.h3734774.Hotel-Information) > > [Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG](https://www.expedia.ca/Buffalo-Hotels-Holiday-Inn-Express-Suites-Tonawanda-Buffalo-Area.h23055898.Hotel-Information) > > [Garden Place Hotel](https://www.expedia.ca/Buffalo-Hotels-Garden-Place-Hotel.h1060721.Hotel-Information) > > [Hilton Garden Inn New York / Staten Island](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-New-York-Staten-Island.h791824.Hotel-Information) > > [Holiday Inn Express Rochester - University Area by IHG](https://www.expedia.ca/Rochester-Hotels-Holiday-Inn-Express-Rochester-University-Area.h6959.Hotel-Information) > > [Holiday Inn Hotel & Suites Rochester - Marketplace by IHG](https://www.expedia.ca/Rochester-Hotels-Holiday-Inn-Hotel-Suites-Rochester-Marketplace.h16686.Hotel-Information)