Thank you for taking the time to leave a 5/5 rating! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and we appreciate your support. If you ever have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to serving you again and exceeding your expectations.

Dear SEJOUR MAI,Thank you so much for leaving us a review! I am sorry to hear that your stay with us did not meet your expectations. Our staff is always happy to help and go above & beyond. I apologize that this was not conveyed to you. Our hope is that every guest feels welcome and at ease while with us and we hope that we can deliver this to you in the future.

Dear xavier,Thank you so much for your kind words and I am glad you found the AC Family to be friendly. We hope to see you again when you return to NYC.

Dear bernard,Thank you for leaving us a review! We appreciate your rating and we hope to see you again soon!

Hello!Thank you for leaving us a review. We are glad you chose to stay with us and are glad you enjoyed your visit to NYC.We hope to welcome you again soon!

ARLETTE, Thank you for the wonderful score. We hope you come back soon!

hello Ilona, Thank you so much for your honest review. I am glad you liked the location and food. Please come back again.

Thank you so much for your wonderful review. We hope whenever your travels bring you to NYC you know you have a home away from home here at AC Hotel Times Square.

Thank you for choosing to stay at the AC Hotel Times Square!

Thank you for choosing to stay at the AC Hotel Times Square!

Thank you for choosing to stay with us here at the AC Hotel Times Square! We truly appreciate your business!

Thank you for staying with us here at the AC Hotel Times Square!

Nous vous remercions d'avoir pris le temps de répondre à un sondage concernant votre récent séjour chez nous. Au nom de l’ensemble de notre personnel à l’AC Times Square, nous vous remercions de votre confiance et espérons que nous pourrons vous revoir lorsque vos voyages vous ramèneront dans la région.

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the AC Times Square we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Thank you for your lovely review! We're delighted to hear that you found our hotel to be a great place to rest.Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another relaxing stay in the future.

Dear Kaitlin, Thank you so much for taking the time to share your recent experience with us here at the AC Times Square. I am truly happy to hear that you found the staff to be incredible and that the location is convenient for you! I hope we have the opportunity to host you again in the future should your travels take you back to the area.Raheen FrithFront Office SupervisorAC Hotel New York Times Squareraheen.frith@marriott.com

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our staff and enjoyed our modern facilities and restaurant. We look forward to welcoming you back soon for another enjoyable visit!

Thank you for your wonderful review! We're delighted to hear that you found our hotel convenient and that our staff, especially our concierge, made your stay enjoyable. We take pride in providing excellent service with a smile, and we'll be sure to pass along your kind words to our team. We look forward to welcoming you back on your next visit!

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our staff. It's always our goal to go above and beyond for our guests. We appreciate your recommendation and hope to welcome you back again soon!

Thank you so much for choosing to celebrate such a special occasion with us at AC Times Square, and for taking the time to share your wonderful experience! Thank you for recommending us to your friends, and we would be honored to welcome you back for another unforgettable stay if you find yourselves in New York again.

Dear Christina, Thank you for your amazing review and for making AC Hotels your first choice for accommodations across the country! We're thrilled to hear that our hotel met your high standards and that cleanliness, along with other factors, exceeded your expectations.Our team takes pride in providing friendly and helpful service, and it's great to know that you found your room comfortable, quiet, and well-designed for functionality. We understand the importance of cleanliness, and we're delighted that you found our standards to be excellent.We look forward to welcoming you back on your future travels and continuing to exceed your expectations!Warm regards,Raheen FrithFront Office SupervisorAC Hotel Times Square

Dear Sandi,Thank you so much for your loyalty and for choosing to stay with us multiple times! We're thrilled to hear that you love your experiences here. Your support means the world to us, and we can't wait to welcome you back for another wonderful stay.Warm regards,Raheen FrithFront Office SupervisorAC Hotel Times Square

Dear Carolina Martinez,Thank you for taking the time to share your experience with us. We're delighted to hear that you had a very pleasant stay and that you found our staff's treatment to be excellent, despite the language barrier. Your feedback regarding Spanish-speaking staff is duly noted, and we'll certainly explore opportunities to enhance our multilingual services.We're thrilled that you found our Spanish tapas restaurant and rooftop to be convenient amenities during your stay. It's fantastic to know that our unbeatable location made exploring Times Square and beyond effortless for you.We're pleased to hear that your room had everything you needed for a comfortable stay, and that you found the noise levels acceptable. Regarding your feedback about contactless payment, we'll take this into consideration for future improvements.Thank you for recommending our hotel, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Raheen FrithFront Office SupervisorAC Hotel Times Square

Dear Leisha,Thank you so much for your glowing review! We're thrilled to hear that you had such an amazing experience during your weekend stay in NYC. It's wonderful to know that our property's location and amenities added to the convenience and enjoyment of your trip.We're especially pleased to hear about the exceptional service provided by Ricardo! He's indeed a valuable member of our team, and we'll make sure to pass on your kind words to him.We can't wait to welcome you back for another fantastic stay. Until then, safe travels!Warm regards,Raheen FrithFront Office SupervisorAC Times Square

Dear David,Thank you so much for taking the time to leave us such an amazing review! I am happy to know that your stay here at the AC Times Square was great and hope to have the opportunity to host you again in the future!Sincerely,Raheen FrithFront Office Supervisor

Dear Samir,Thank you for taking the time to leave us your feedback on your recent stay with us here at the AC Times Square! I am happy to know you had a good stay and hope to have the opportunity to host you again in the future!Sincerely,Raheen FrithFront Office SupervisorAC Hotel New York Times Square

Thank you for taking the time to rate your stay with us. We're glad to see that overall, you had a positive experience. If there are any specific areas where we can improve or any feedback you'd like to share, please don't hesitate to reach out to us. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay in the future.

We're delighted to hear that you enjoyed your stay at AC Hotel and that our staff made a positive impression on you! Thank you for choosing us, and we look forward to welcoming you back for many more enjoyable stays in the future.

Thank you for the perfect score! We're thrilled to know that you had a great experience with us. If you have any feedback or suggestions for how we can continue to improve, we'd love to hear it. We hope to see you again soon!

Thank you for taking the time to leave us a rating! We're pleased to see that you rated your experience with us as a 4 out of 5. If there's anything specific you feel we could improve upon to make your next visit even better, please don't hesitate to let us know. Your feedback is incredibly valuable to us as we strive to continuously enhance our services and exceed expectations. We appreciate your support and hope to have the opportunity to welcome you back again soon!

Thank you for taking the time to rate us with a perfect 5/5 score! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We hope to have the pleasure of welcoming you back soon for another fantastic stay!

Dear Shelly Ann,Thank you so much for taking the time to leave us your feedback on your recent stay with us here at the AC Times Square! I am happy to know you found the entire staff to be friendly. I will be sure to share this with them as a way to keep up the great service to make sure all our guests feel welcomed and comfortable!We hope to have the opportunity to host you again in the future! Sincerely,Raheen FrithFront Office SupervisorAC Hotel New York Times Square

Dear Roxane,Thank you for taking the time to give us your feedback on your recent stay at AC Times Square! I am thrilled to hear that you had such a positive experience with us and will be sure to share this with the team as a way to celebrate the great service we delivered by serving you. We will be looking forward to having you whenever your travels take you back to the area! Have an amazing week! Raheen FrithFront Office SupervisorAC Hotel New York Times Square

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff. Your feedback means a lot to us, and we look forward to welcoming you back in the future!

Dear Steve,Thank you for taking the time to give us your feedback on your recent stay with us here at the AC Times Square! I am happy to know that you find our location to be convenient and that our staff is helpful! It is always good to hear from our valued guest like yourself and ways in which we can improve.Even though both restaurants on our property are a separate entity, I can understand the frustration of not being prioritized by staying here and I will be sure to see how we can work with them to implement a system so you and other future guests can be more satisfied and have a seamless stay!We hope to get the opportunity to host you again in the future should your travels take you back to the area! Raheen FrithFront Office SupervisorAC Hotel New York Times Square

Dear Nakiya,Thank you for taking the time to leave such an amazing review on your recent stay with us here at the AC Times Square! It is always delightful to know our guests enjoyed their stay and we did our part in making sure you felt comfortable. We hope to have the opportunity to host you again in the future.Sincerely,Raheen FrithAC Hotel Times Square

Thank you for taking the time to give us your feedback on your recent stay with us here at the AC Times Square! I am happy to hear that you found our staff to be friendly and that the cleanliness of the room was satisfactory. I am sorry to hear you didn't feel safe in the public area surrounding us but should you travel to this area next time rest assured there are local authorities on duty throughout times square to ensure your safety! We hope to have the opportunity to host you again.Best,Raheen FrithFront Office SupervisorAC Hotel Times Square

Dear Kevin,Thank you for taking the time to give your feedback on your recent stay with us at AC Times Square! I am happy to hear that you found the room to be comfortable and the staff service met your expectations! I will be sure to share this with the front office as a way to celebrate the great service we delivered by serving you.We hope to have the opportunity to host you again if your travels take you back to the area.Raheen FrithFront Office SupervisorAC Hotel New York Times Square

Thank you for sharing your experience with us! Your kind words mean a lot to us, and we're glad to hear that you plan to return. We look forward to welcoming you back and providing you with another enjoyable experience.

Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed our prime location and found everything within walking distance. Our team takes great pride in offering a convenient setting for our guests to explore and enjoy the area. We hope to welcome you back for another fantastic stay soon!

Thank you so much for your wonderful feedback! We're thrilled to hear that our front desk manager was able to accommodate your early check-in and that it made your stay with us more enjoyable. We understand how carrying luggage around NYC can be quite challenging, and we're delighted that we could help ease that burden for you. It would be our pleasure to welcome you back again in the future. Looking forward to hosting you again soon!

Thank you for your glowing review! We're thrilled to hear that your stay with us was amazing. We appreciate your kind words and hope to have the pleasure of welcoming you back for another amazing stay in the future.

Thank you for sharing your feedback with us. Your satisfaction is our priority, and we're pleased to know that these aspects of your stay met your expectations. We value your patronage and hope to have the opportunity to welcome you back in the future.

We're sorry to hear about your experience. We found no evidence to support your claim. You were not kicked off the property you were asked to leave for your disturbance at the hotel.

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our staff left a positive impression on you. It's wonderful to know that you had a great experience, and we can't wait to welcome you back next year! If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to seeing you again soon!

Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you awarded us a perfect score! If you have any additional feedback or if there's anything specific that made your stay exceptional, please feel free to share it with us. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.

Thank you for taking the time to rate your experience with us. We are delighted to see that you rated us 10/10, and we truly appreciate your support. If you ever have any feedback or suggestions on how we can further enhance your experience, please feel free to share them with us. We are always striving to provide exceptional service to our guests. We look forward to welcoming you back for another outstanding stay in the future.

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great stay. We sincerely apologize for any instances where interactions with some of our hosts fell short of your expectations. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable experience from start to finish.