1 Hotel Central Park

Decor was unique and a point of attraction. My complaints included (1) rooms were small (2) got stuck in an elevator for 15 minutes or more- there were no signs limiting number of adults and listing weight maximums (3) unique looking dorm key and elevator keys don’t always work- my wife and I experienced 5 separate failures. ( eg having elevator work and then getting to 11th floor and not be able to enter our rooms- round trips for replacement cards- circular wood keys was disappointing (4) there was a poor version of a business center- no computers just two I pads - no scanning capability and two chairs stuck out around elevator doors on 2nd floor - providing no privacy and noise issues (4) breakfast was substandard- omelette was flat and not tasty- wife’s pancakes were not fluffy and burned on bottom - blackened- Seevice was spotty - had to ask for coffee refills etc. (5) Thanksgiving room service included no butter or jam for croissants or pastries, no hot coffee and was expensive at $80. On a positive side, hotel is well located - 1 street away from Central Park ( but no views of park from 11th floor down to 1- and the front door and front desk hotel staff were friendly and efficient and the hotel’s cordoned off area for Macy’s Day Parade was well done.

This hotel is unique, classy, and cozy, and the attention to detail and sustainability was thoughtful and tasteful. We will always stay in this hotel if ever in NYC again - it was memorable and all staff members were pleasant and down to earth.