Exterior

Reviews of Inn at the Quay

4 out of 5
Inn at the Quay
900 Quayside Dr, New Westminster, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1000 reviews" "
Rating 8 - Good. 295 out of 1000 reviews" "
Rating 6 - Okay. 55 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorry Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice views. Parking fee is crazy
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the river walk and restaurants within walking distance. Love hotel being on the water and affordability.
Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Elisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an event at the Anvil Centre and the proximity was perfect. Even though there was construction on the go outside of the property, it wasn't disruptive.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the board walk and small balcony overlooking the river. You’re basically right over the Fraser River. Very friendly staff and easy parking underneath.
Stayed 2 nights in Apr 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view
Stayed 1 night in Apr 2024

8/10 Good

Nick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the sky train lots of restaurants close by and shops Comfortable rooms Great view from the deck
Stayed 2 nights in Apr 2024

8/10 Good

Natasha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this stay. It's a shame there is so much construction around this area but this is out of the hotels control at the minute. Also, the $600 deposit is a bit much for 2 nights.
Stayed 2 nights in Mar 2024

2/10 Terrible

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over the Easter weekend, it was very quiet and relaxing. The beds are super comfy and we had 3 restuarant options within walking distance us seniors. We found the drive to the hospital was quick & easy to see our family, which took the stress off. Our room had such a beautiful view of the river, I would highly recommend Inn at the Quay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donna Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Room! Overlooking the water. Just excellent. Thank you!!
Stayed 1 night in Mar 2024

8/10 Good

stephanie

Liked: Cleanliness, staff & service, amenities
Stayed for 5 nights, the staff was helpful in moving our room to a better view. The BEDS WERE AMAZING!! Shower was excellent and the rooms were clean. The parking was a bit much. I can see charging people to park that are not staying at the hotel, but give your guest parking courtesy when the stay is long. Not related to the hotel, but the photos on the website suggests the boardwalk is packed with shops and restaurants and things to do. It’s simply run down. The small market is open in the other end. The other shops and cafes are closed down. I would certainly UPDATE the website in order to give the accurate impression of what the area is in reality.
Stayed 5 nights in Mar 2024

10/10 Excellent

CAROLINE

Liked: Staff & service, property conditions & facilities
Really great bed and location
Stayed 1 night in Mar 2024

10/10 Excellent

Amy, Kamloops

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great value and the location was awesome
Stayed 2 nights in Mar 2024

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Mar 2024

10/10 Excellent

Laszlo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special, just a clean, quiet hotel with everything you need to enjoy your stay.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the 5 day stay. Walked on the pier every morning. Market next to Hotel
Stayed 4 nights in Feb 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Francis

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Wes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel right on the river was fantastic. Lots of restaurants and shopping walkable.
Stayed 1 night in Feb 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting location. Good restaurant on main floor
Stayed 2 nights in Feb 2024

10/10 Excellent

Ri

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riverside. Restaurant good Spotless parking rate reasonable views

10/10 Excellent

VAIBHAV

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but opening the drapes in the morning to see logs being tugged up the river was special!
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great view of the river. The room was very clean and the bed very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
The view and location where amazing. We enjoyed watching the boats and barges going up and down the river day and night from our room. We also enjoyed walking the board walk and the easy access to the SkyTrain. The only thing that we didn't like was the peeling wallpaper in the bathroom and the tub that was missing parts. Probably needs a remodel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights,close to SkyTrain and boathouse restaurant is connected to hotel.overlooks Fraser River from your room balcony.theres an amazing pub/restaurant called Kelly O'bryans that you can walk to in five minutes and the food is fantastic and they have a huge cocktail menu.hope this helps :)
Stayed 2 nights in Jan 2024

10/10 Excellent

Shanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, clean room & nice restaurant onsite
Stayed 1 night in Jan 2024

10/10 Excellent

Caren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the waterfrom with great views. Lovely boardwalk.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

natasha, North nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service
Clean and friendly staff. Rooms are a little dated could use a refresh
Stayed 3 nights in Jan 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel great location Friendly Professional Staff Always enjoy our stay here Highly recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Deren, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the river front view and the balcony as well
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Carnell, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Jewel of New West
Fantastic service and clean room. Awesome Quay and river view.
Stayed 1 night in Dec 2023

6/10 Okay

John

Stayed 3 nights in Dec 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel on the river. Staff was attentative and kind. Surrounding area is still under construction. Staying anywhere in New Westmin means you deal with train whistles. Beware. Inn at the Quay is always our first choice in New Westminster.
Stayed 2 nights in Dec 2023

10/10 Excellent

lesley anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the water
Always comfortable and enjoyable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sukhman ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Renee

Stayed 1 night in Dec 2023

10/10 Excellent

Lamar L.

Liked: Staff & service, property conditions & facilities, room comfort
My favorite hide away!
Stayed 1 night in Dec 2023

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would absolutely stay here again
Absolutely loved this hotel! The location was great for shopping and dining. Being so close to the water was fantastic. The hotel is well maintained and the staff were very professional and courteous. Parking was plentiful. Amenities were great as well.
Stayed 2 nights in Jul 2023

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023