Ratings based on 461 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Louisiana

Beautiful & Quiet hotel in the heart of N.O.

Posted 29-Aug-2015
Cons: House keeping was a little slow.
If I could rate this hotel higher than a 5 I would!!!! Excellent staff, valet, etc. Our "GO TO" hotel.....by far the best in the city. Love the suites. Room and personal space for everyone! My college-age daughter spent weekend with us to celebrate "Dad's" birthday & everyone had plenty of space! Not far from French Quarter but far enough from noise! Easy walk to Canal & a few blocks from everything, shopping, dining, beignets, etc. Wonderful weekend!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel!

Posted 17-Aug-2015
Terrific hotel! We had a beautiful suite, huge! Great location, easy to walk to the French quarter and to the water.
5 out of 5
Recommended
for Everyone
by A verified traveller from TEXAS

Our New Orleans Trip.

Posted 16-Aug-2015
Pros: Everything. The Polo Lounge is extraordinary.
Location: This hotel is situated in the middle of the French Quarter and within walking distance of everything we wanted to be involved in.
We had an excellent holiday at the Windsor Court Hotel in New Orleans. However, we did have one unfortunate experience in that our door lock jammed and we were prohibited from entering our rooms for over three hours. While the hotel was extremely apologetic, we were not compensated for our inconvenience in any way. Having said that, we will definitely choose the Windsor Court Hotel again for future stays. We are planning our next trip now and choosing a location where there is a Windsor Court Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Grand Island, NY

Posted 12-Aug-2015
If you want to feel special visit here. Your every wish is their command and they go above and beyond to please you
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Great location

Posted 20-Jul-2015
Not only was the hotel itself and the staff great, but the location of this spot was PERFECT for us. My mom and I were able to walk to bourbon street, the French market, Cafe du Monde, and so many other places! We really enjoyed our stay here, and totally took advantage of their great concierge service! We also really loved the special touches of turn down service. And don't forget the beautiful courtyard fountain at the entrance. It was just such a nice touch!
3 out of 5
Recommended
for Everyone
by A verified traveller

WiFi doesn't work

Posted 19-Jul-2015
There was a dead bug in the living room of my club level Suite for 2 nights. There are not enough trash cans in that large room and when I asked for more they just moved the existing around. Food at club level was pretty good and the spa was great.
3 out of 5
Recommended
for Everyone
by A verified traveller from new orleans

Lovely Hotel but needs a little work

Posted 13-Jul-2015
We are local and reserved a suite just to have a fun night out. Arrived at 4 PM; it was not ready. The man at check in said he "upgraded us to a suite" (untrue - we had reserved and paid for a suite) and would call us when the room was ready. Frankly, at these rates, I expect my room ready on time. We were called and able to check in about an hour and fifteen minutes later. When we returned, the woman at check in did not offer even a cursory apology for this. We had a lovely night listening to Anais St John and then Robin Barnes - both were really great experiences - and the service in both lobby bar and lounge was impeccable. The drinks were great, too. However, for a hotel of this caliber, we found the food mediocre. We did not eat much here - some truffle fries, and room service breakfast. But none of the things we did eat were great. The Fries did not taste much of truffles and were not even particularly good fries. And the Windsor Benedict, which came with a crawfish cake, was almost inedibly salty. The bacon with a standard egg breakfast was burned and the 'sunny side up' eggs had broken yolks. Our room was beautiful and the service, aside from check in, was really great. But some of these smaller issues with check in and food should really be looked at.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the French Quarter

Posted 10-Jul-2015
Best hotel with wonderful service and always a smiling face
5 out of 5
Recommended
for Everyone
by A verified traveller from Bossier City, La.

One of the nicest hotels I've ever stayed in.

Posted 6-Jul-2015
From the time we drove up, our experience was exceptional. Beautiful hotel, spacious comfortable room and delicious food. The afternoon tea is a must and so enjoyable. The hotel staff go over and beyond to make your stay more enjoyable the nightly turn down service was very appreciated and my child loved the chocolates and pralines they left for us. We only encountered one person as we were checking out that was not very friendly. He only asked for our room number and never asked about our stay or thanked us for staying there, have a good day or anything else. He basically handed me a copy of the bill and said nothing else. The other hotel staff made up for the rudeness of this one individual.
5 out of 5
Recommended
for Everyone
by A verified traveller from miami beach

Best in Nola

Posted 29-Jun-2015
Pros: Location, view, bar, service.
Cons: Not much
Location: French Quarter,
We love this place. Very friendly and can't beat the views. I think it's the best hotel in New Orleans and well located. It's our home when we are there.