Ratings based on 725 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from The Bay

Much needed rest

Posted 26-Apr-2017
Pros: I love the Polo lounge. The band on Fri. and Sat night were good. The waitress Issy was the coolest and took good care of my wife and I.
Cons: Not too much!
Location: All the food and music is walking distance away.
Our stay at the Windsor was great! The suite was nice with a view of the river. The bed and pillows were comfy and room service was nice as well.. The staff was always pleasant and helpful really made us feel at home. After a night on the town it was nice to be able to come back to a nice room and relax. The pool was a nice size and never too crowded.
Comment from Hotel Management
27-Apr-2017 by Windsor Court Hotel, Hotel Management
Dear Saddi, Your compliments to Issy and the entire staff are greatly appreciated. We are very too see you had a pleasant stay and your suite provided a comfortable and relaxing environment. Thank you for sharing your experience and we look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely Hotel

Posted 23-Apr-2017
The Windsor Court made our vacation in NOLA absolutely exquisite. Early check-in was no problem and the bell and front desk staff were genuinely friendly, as was all hotel staff throughout our stay. The suites are spacious and elegant, and the beds deliciously comfortable. The pool is great, and a wonderful place to chill out during the day. Get there early though, as the sun disappears behind the buildings at around 2:00 pm. We'll definitely stay here next time we visit New Orleans.
Comment from Hotel Management
27-Apr-2017 by Windsor Court Hotel, Hotel Management
We are very happy to see you enjoyed the hotel and our associates contributed to a wonderful New Orleans experience. Thank you for being our guest and taking the time to share your experience. We look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from VA

New Orleans Luxury

Posted 19-Apr-2017
Pros: Location, staff.
Location: Close to French Quarter but away from the noise. Close to casino and riverfront.
It is a great hotel close to everything but not noisy or crowded. Great staff. Really fast elevators! Never waited long.
Comment from Hotel Management
19-Apr-2017 by Windsor Court Hotel, Hotel Management
Dear CK, Thank you for being our guest. We are happy to see you had an enjoyable stay and found our location convenient to the wonderful attractions of downtown New Orleans. We hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from Alexandria VA

Posted 15-Apr-2017
Very nice hotel, great.location. Breakfast is over priced.
Comment from Hotel Management
17-Apr-2017 by Windsor Court Hotel, Hotel Management
Dear Joe, Thank you very much for your feedback. We are happy you see your stay was enjoyable and look forward to welcoming you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from J

everything we hoped it would be

Posted 11-Apr-2017
Excellent all round. An in room DVD would have been nice but who needs TVs in New Orleans
Comment from Hotel Management
17-Apr-2017 by Windsor Court Hotel, Hotel Management
Dear Heather, thank you for the great rating. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller from South Texas

Tres chic!

Posted 27-Mar-2017
Pros: The hotel had such ambience and charm! Turndown service before bed and a praline with water at bedside each night was a nice treat.
Location: Shopping, gambling, jazz clubs and fine food, lots to do!
Lovely first impression from the court yard that welcomed us to the wonderful staff that was amazing. Every attention to detail in the hotel lobby along with the rooms was magnificent! Sightseeing and entertainment was within walking distance from the hotel.
Comment from Hotel Management
10-Apr-2017 by Windsor Court Hotel, Hotel Management
Dear Sylvia, Thank you for your review. We are thrilled you had the opportunity to enjoy not only the wonderful offerings inside the hotel, but outside in our neighborhood. We appreciate your kind words and look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Almost perfect

Posted 21-Mar-2017
Pros: Top level rooms and service. Great location.
Location: Walking distance to almost entire city.
Room upgrade worth it. Stayed in suite which allowed access to 22nd floor breakfast and happy hour. First class in every way. Concierge service that helped plan our day was amazing No issues in 3 day stay.
Comment from Hotel Management
21-Mar-2017 by Mark, Hotel Management
Thank you so much for staying with us. We look forward to welcoming you back in the near future. Have a great Day!
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Grand hotel in quiet area but close to hot spots.

Posted 7-Mar-2017
The hotel is an oasis when you need to retreat from the chaotic French Quarter. I love that it is within walking distance to great neighborhoods, museums, restaurants, and streetcars. The staff is professional and friendly. I got upgraded to a junior suite, which was spacious and comfortable. Much appreciated.
Comment from Hotel Management
7-Mar-2017 by Windsor Court Hotel, Hotel Management
Dear MC, We are happy to see you enjoyed your stay and that our hotel was able to serve as an oasis after enjoying time in the city. It was pleasure having you as our guest and we hope to see you again very soon. Thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveller from Charlotte

Quiet, convenient New Orleans location

Posted 7-Mar-2017
Pros: Location, staff, morning dining.
Cons: Consistent housekeeping.
Location: Within walking distance to the WWII museum (do not miss!), French Quarter, riverfront complex, Harrah's (if you want a casino experience).
During our stay in New Orleans for a long weekend family trip, we stayed at the Windsor Court. The hotel is very conveniently located on a quiet side street just outside the French Quarter and near the riverfront complex. Our check in was smooth and the staff very friendly and helpful. The concierge set up a bayou tour for us which was very interesting. The dining room provided an excellent breakfast experience. Remember, you are in New Orleans, so do not be surprised by the cost of just about everything. We were in a very nice suite, 517. Unfortunately, the balcony fronted on to a roof with exhaust stacks and absolutely no view and in fact a high wall. I would not recommend this suite for that reason. Otherwise, the suite was excellent. We did have a couple of minor glitches with our housekeeping. One day, no hand towels replaced, another, the coffee area not cleaned and re-stocked. The turn down service showed up aroung 6PM which seemed a bit odd. Overall, however, the hotel was very nice and we would certainly return but to a different room.
Comment from Hotel Management
7-Mar-2017 by Windsor Court Hotel, Hotel Management
Dear Will, Thank you taking the time to share your experience following your recent stay. While it was a pleasure to see that, overall, you had an enjoyable stay, please accept our apologies for the Housekeeping glitches. We do hope to have the opportunity to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pretty much perfect

Posted 7-Mar-2017
Great location, spacious comfortable rooms, friendly staff readily available when needed, invisible when they should be. Only negative is street noise reaches the rooms, but that's to be expected in the CBD.
Comment from Hotel Management
7-Mar-2017 by Windsor Court Hotel, Hotel Management
Thank you for your review following your recent stay. It was a pleasure having you as our guest and we are happy to see you had an enjoyable stay. We look forward to welcoming you back in the near future.