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Overview of The Westin New Orleans

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
27-inch flat-screen TV with digital channels, pay movies
Premium bedding, pillowtop beds, in-room safe, desk

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationAudubon Aquarium of the Americas3 min walk
    Popular LocationHarrah's New Orleans Casino4 min walk
    Popular LocationJackson Square9 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)29 min drive
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  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Queen Beds, City View

    4.6/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, City View
  • Traditional Room, 1 King Bed, City View

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed, City View
  • Traditional Room, 2 Queen Beds, City View

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsTraditional Room, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed, River View

    Room amenities

    • 350 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, River View
  • Room, 2 Queen Beds, River View

    Room amenities

    • 350 sq ft
    • River view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, River View
  • French Quarter View King, Suite, 1 King

    Room amenities

    • 1000 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsFrench Quarter View King, Suite, 1 King
  • River View Corner King, Suite, 1 King

    Room amenities

    • 1000 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsRiver View Corner King, Suite, 1 King
  • Premium Room, 1 King Bed, River View

    Room amenities

    • 350 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, River View
  • Room, 2 Queen Beds, River View

    Room amenities

    • 350 sq ft
    • River view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, River View
  • Bienville, Suite, 1 King

    Room amenities

    • 750 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsBienville, Suite, 1 King
  • River View Presidential, 2 Bedroom Suite, Whirlpool

    Room amenities

    • 1800 sq ft
    • River view
    • Sleeps 3
    • 2 King Beds
    More detailsRiver View Presidential, 2 Bedroom Suite, Whirlpool

About this area

New Orleans

Located on a river, The Westin New Orleans is in French Quarter neighborhood and is connected to a shopping center. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Check out an event or a game at Mercedes-Benz Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our New Orleans travel guide
Popular Location

What's nearby

  • Audubon Aquarium of the Americas - 3 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Cafe Du Monde - 9 min walk
  • Jackson Square - 9 min walk
  • Saint Louis Cathedral - 10 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • AirportLouis Armstrong New Orleans Intl. Airport (MSY) - 29 min drive

Restaurants

  • River 127 — 1 min walk
  • Mr. Ed's Oyster Bar & Fish House — 4 min walk
  • Creole House Restaurant & Oyster Bar — 4 min walk
  • Daisy Dukes Restaurant — 5 min walk
  • Restaurant August — 5 min walk

About this property

The Westin New Orleans

4.5-star luxury hotel connected to a shopping center in French Quarter
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking. All 437 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. 24-hour room service and WiFi are standard, as are flat-screen TVs with digital channels. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 33.00 per day)
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 23.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Conference center (24309 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Dogs only
1 per room (up to 40 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 33.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at The Westin New Orleans and receive a full refund?
Yes, The Westin New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin New Orleans cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin New Orleans?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at The Westin New Orleans on Dec 13, 2020 start from CA $192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Westin New Orleans pet-friendly?
Yes, The Westin New Orleans allows dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.
How much is parking at The Westin New Orleans?
Self parking is available for USD 33.00 per day.
What time is check-in at The Westin New Orleans?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at The Westin New Orleans?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Where is The Westin New Orleans located?
Located in French Quarter, this luxury hotel is steps from The Shops at Canal Place and Canal Street. Audubon Aquarium of the Americas and Harrah's New Orleans Casino are also within 5 minutes. New Orleans Union Passenger Terminal is 26 minutes by foot.
4.1
Very good
5 - Excellent
779
4 - Good
429
3 - Okay
172
2 - Poor
90
1 - Terrible
78

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
This hotel is awesome we stayed 3 nights it’s close to French quarter street ..no bums or crackheads hanging out in front like by Marriott hotel
Stayed 3 nights in Nov 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
I found a cockroach in the room by the coffee ☕ maker ☹️
Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Ebrything was near to the places where need to go tru the canal fresh markets the other stores Burban street ebrything good
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The contemporary finishes to the room along with the amazing views enhance the experience of staying in a hotel room. This became my home away from home. I'll be back whenever I return to New Orleans.
Stayed 4 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. The hotel accommodation was great and everyone was nice.
Stayed 3 nights in Oct 2020

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