The Mercantile Hotel New Orleans

3.0 star property
Comfortable eco-certified hotel, walk to Ernest N. Morial Convention Center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Mercantile Hotel New Orleans

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Front of property
Suite, 1 Queen Bed, Accessible, Bathtub
Lounge
Lobby lounge

Overview of The Mercantile Hotel New Orleans

8.8

Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Free WiFi
  • Bar
  • Air conditioning
  • Laundry

Explore the area

727 South Peters Street, New Orleans, LA, 70130
  • Popular LocationErnest N. Morial Convention Center4 min walk
  • Popular LocationCanal Street8 min walk
  • Popular LocationCaesars New Orleans Casino9 min walk
  • Popular LocationHarrah's Casino Stop10 min walk
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Room options

Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Bathtub

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Bathtub

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 415 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Bathtub

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 640 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 640 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

New Orleans

The Mercantile Hotel New Orleans is located in New Orleans Central Business District, a neighborhood in New Orleans, and is in the entertainment district. Bourbon Street and Jackson Square are notable landmarks, and if an activity is on the agenda, check out Port of New Orleans. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Caesars Superdome.

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk
  • Canal Street - 8 min walk
  • Caesars New Orleans Casino - 9 min walk
  • Port of New Orleans - 15 min walk
  • Bourbon Street - 16 min walk

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Gordon Biersch Brewery Restaurant - 6 min walk
  • Fulton Alley - 4 min walk
  • Ruth's Chris Steak House - 4 min walk
  • Grand Isle Restaurant - 5 min walk
  • Ernst Cafe - 3 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel near Ernest N. Morial Convention Center
Located close to Caesars New Orleans Casino and Port of New Orleans, The Mercantile Hotel New Orleans provides free continental breakfast, an art gallery on site, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), an elevator, and 1 meeting room
  • Luggage storage, a 24-hour front desk, and free newspapers
  • A vending machine, concierge services, and coffee/tea in the lobby
  • Guest reviews speak well of the breakfast, helpful staff, and overall condition
Room features
All 90 individually decorated rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews say good things about the clean, spacious rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchenettes, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Mercantile Hotel New Orleans pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on Mar 20, 2024 start from CA $175.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Mercantile Hotel New Orleans?

Valet parking is available for USD 45 per day.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Mercantile Hotel New Orleans?

Check-out is at 11 AM.

Where is The Mercantile Hotel New Orleans located?

Located in New Orleans Central Business District, this eco-certified hotel is within a 10-minute walk of Ernest N. Morial Convention Center, Canal Street, and Caesars New Orleans Casino. Port of New Orleans and Bourbon Street are also within 1 mi (2 km). St Charles at Girod Stop is 7 minutes by foot and St. Charles at Julia Stop is 8 minutes.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1007 reviews" "
Rating 8 - Good. 217 out of 1007 reviews" "
Rating 6 - Okay. 93 out of 1007 reviews" "
Rating 4 - Poor. 42 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sheldraka

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was expensive
Stayed 1 night in Mar 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Pat

Travelled with partner
Marlon was great ! Very helpful and professional !!
Stayed 1 night in Mar 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

rayray

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel didn’t look as advertised. A/C really was working too great.
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercantile is one of the best hotel experiences in Nola. Check in and valet process is simple. The hotel staff is friendly in perfect Nola style. The suite is spacious and quiet…no street or hallway noise! Comfortable beds, clean space. Couldn’t ask for better, especially for the price!
Stayed 1 night in Mar 2024

6/10 Okay

Kelli

Business traveller, Travelled with group
Room was very spacious and nicely decorated. However, the bathroom was dirty and some spaces in need of repair. Second elevator was broken and WiFi stopped working after the second day.
Stayed 5 nights in Mar 2024

10/10 Excellent

Carlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the record player in the room!
Stayed 1 night in Mar 2024

4/10 Poor

Jeffrey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The building is cool. The staff is great. The location is great. My only issue is a big issue to me and that’s cleanliness. There were hairs in my blanket, crumbs and hair around my bed and under the mattress. The remote had something absolutely nasty on it, I used 2 face clothes to wipe it down it was black after that I got a bit wigged out. Again, great place, people etc but needs better cleaning standards.
Stayed 4 nights in Mar 2024

2/10 Terrible

The

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is fine but the "valet" parking situation was atrocious. We arrived during a rain storm of deluge proportions. We parked on the street adjacent to the hotel and were told to leave the car there and someone would move it to a lot. No one offered or was available to unload our luggage and bags. Thus we were forced to unload the luggage and bags ourselves and walk to the hotel entrance, We arrived in the lobby totally drenched. At the prices the Mercantile charges (including $48 per night for parking) someone should (a) meet us at our car with a large umbrella, and (b) unload our luggage and deliver it to the lobby.
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0