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The Mercantile Hotel New Orleans

Photo gallery for The Mercantile Hotel New Orleans

Exterior
Suite, 1 Double Bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated
Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated
Fridge, microwave, coffee/tea maker
Suite, 1 Queen Bed, Accessible, Bathtub | Mini-refrigerator

Overview of The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans

3.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen
  • Business services
  • Parking available
  • Bar
Map
727 South Peters Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationHarrah's New Orleans Casino7 min walk
  • Popular LocationCanal Street9 min walk
  • Popular LocationPort of New Orleans15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

About this area

New Orleans

The Mercantile Hotel New Orleans is located in New Orleans Central Business District, a neighborhood in New Orleans, and is in the entertainment district. Jackson Square and Bourbon Street are notable landmarks, and travelers looking to shop may want to visit Canal Street. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Caesars Superdome.

What's nearby

  • Julia Street Cruise Terminal - 3 min walk
  • Harrah's New Orleans Casino - 7 min walk
  • National World War II Museum - 7 min walk
  • Canal Street - 9 min walk
  • Port of New Orleans - 15 min walk

Getting around

  • St Charles Streetcar Line - 9 min drive
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Galliano - 2 min walk
  • Tommy's Cuisine - 2 min walk
  • Mulate's Cajun Restaurant - 2 min walk
  • Tomas Bistro - 3 min walk
  • Emeril's - 3 min walk

About this property

The Mercantile Hotel New Orleans

3-star hotel near Canal Street
Located close to Port of New Orleans and Bourbon Street, The Mercantile Hotel New Orleans provides an art gallery on site, dry cleaning/laundry services, and a bar. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Valet parking (surcharge), free newspapers, and an elevator
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • A front desk safe, concierge services, and coffee/tea in the lobby
  • Guest reviews speak well of the helpful staff and location
Room features
All 90 individually decorated rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchenettes, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Art gallery

Family friendly

  • Kitchenette
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is The Mercantile Hotel New Orleans pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on Dec 23, 2022 start from CA $179.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Mercantile Hotel New Orleans?

Valet parking is available for USD 45 per day.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in is from 3 PM - midnight.

What time is check-out at The Mercantile Hotel New Orleans?

Check-out is at 11 AM.

Where is The Mercantile Hotel New Orleans located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Harrah's New Orleans Casino, Canal Street, and Ernest N. Morial Convention Center. Bourbon Street and Port of New Orleans are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 17 minutes by foot.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 227 out of 1000 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 67 out of 1000 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 33 out of 1000 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 20 out of 1000 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Jose
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice factory-turned-into hotel with a modern contemporary yet warm and comfortable style. My single room was spacious, had all the toiletries and amenities I needed, including a coffee maker, fridge, and small microwave oven. The staff was professional, prompt, and friendly. The location was safe, very cool, and had many awesome bars and restaurants plus art galleries. I am definitely staying here again!
Stayed 4 nights in Nov 2022

10/10 Excellent

Jeffrey
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with character that represents the warehouse district for which it is in.
Stayed 3 nights in Nov 2022

10/10 Excellent

Joshua
Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2022

10/10 Excellent

Shelly
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - easily walkable to Convention Center and Riverwalk. I felt safe here (female traveling alone for work), hotel personnel were friendly and helpful, location was quiet considering location (heard a train a few times and occasional loud car, but no loud music or noisy people in general). PLENTY of room and EXCELLENT decor in the suites, LOVED the record player with jazz music. I will definitely book here again.
Stayed 2 nights in Nov 2022

6/10 Okay

Gerianne
Travelled with family
Location was great. Staff was less than eager to please.

10/10 Excellent

David
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and Bar area are combined. Careful to park. Rooms are very clean. 5-8 minute walk to Canal Street.
Stayed 1 night in Nov 2022

10/10 Excellent

Jeremy
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms had a unique look with exposed brick and piping with otherwise clean lines. I like the modern industrial look. The room was clean, spacious, with plenty of outlets.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sanja
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the architecture and room decor
Stayed 1 night in Oct 2022

4/10 Poor

Alan
Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, long hairs in the towels, toilet didn’t flush properly, window looked onto a wall 4 ft away, dark, only one lift for 90 bedrooms, surly staff (except bar person who was lovely). No coffee at breakfast, depressing.
Stayed 2 nights in Oct 2022

8/10 Good

Summer
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay at the Mercantile again! It’s a beautiful modern industrial style hotel. Our room was far bigger and cooler than we had expected. The staff were all very nice from the front door to the service elevator. The main reason it’s 4, and not 5 stars is because we were surprised on arrival to find out that the stay was more like an Airbnb in that we had to take care of our own trash and linens. We didn’t mind it since we only stayed 2 nights… but it made wake up for our early am flight even earlier.
Stayed 2 nights in Oct 2022