The Mercantile Hotel New Orleans

Photo gallery for The Mercantile Hotel New Orleans

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Suite, 1 Double Bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated
Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated
Private kitchenette | Fridge, microwave, coffee/tea maker
Mini-refrigerator

Overview of The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
727 South Peters Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationHarrah's New Orleans Casino7 min walk
  • Popular LocationCanal Street9 min walk
  • Popular LocationPort of New Orleans15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

The Mercantile Hotel New Orleans is located in New Orleans Central Business District, a neighborhood in New Orleans, and is in the entertainment district. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit Canal Street. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Caesars Superdome.

What's nearby

  • Julia Street Cruise Terminal - 3 min walk
  • Harrah's New Orleans Casino - 7 min walk
  • National World War II Museum - 7 min walk
  • Canal Street - 9 min walk
  • Port of New Orleans - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Galliano - 2 min walk
  • Tommy's Cuisine - 2 min walk
  • Mulate's Cajun Restaurant - 2 min walk
  • Tomas Bistro - 3 min walk
  • Emeril's - 3 min walk

About this property

The Mercantile Hotel New Orleans

3-star New Orleans hotel in New Orleans Central Business District, walk to Harrah's New Orleans Casino
A bar/lounge, a snack bar/deli, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate living rooms. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Art gallery

Family friendly

  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 652 out of 1002 reviews
5 - Excellent 65%
Rating 4 - Good. 234 out of 1002 reviews
4 - Good 23%
Rating 3 - Okay. 66 out of 1002 reviews
3 - Okay 7%
Rating 2 - Poor. 30 out of 1002 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 1002 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool historic building
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant, room was great, and after transportation being delayed I felt like redemption was made by the hotel.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The building and rooms are incredible and we enjoyed all the little details and rustic feel of the hotel. However, the staff couldn’t be less interested in their jobs or getting you taken care of with hospitality. Also, the bagels at breakfast were molded and the rest of the food was “meh”.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, friendly staff, unique theme/decor. Valet parking overpriced
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family, Travelled with family and small children
It was ok. Not the best but not the worst.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Loved the location of the hotel.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Enjoyed my stay nice clean room and comfortable. Will book again on my next trip
Stayed 2 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so nice! Loved the design style and the exposed brick walls. It was in walking distance of restaurants and shopping. We would definitely stay again.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique customer service and best cocktails!!!
Stayed 2 nights in Jun 2022