Ratings based on 1,161 Verified Reviews

4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveller from San Antonio TX

Great location

Posted 14-Jan-2018
Pros: The location and very friendly staff
Cons: Maid service. Trash was not taken out and no fresh soap or towels provided.
Location: Harrah's Casino is half a block away so is the River Walk Mall and the steamboat rides on the Mississippi. The French Quarter starts two blocks away
Very pleased with this hotel and its amenities. Within walking distance to casino, French Quarter, Bourbon Street, and mall. However, room was not cleaned every day, no fresh towels, soap, or vacuumed carpet.
4 out of 5
Recommended
for Everyone
by A verified traveller from Miss

Nice and quiet.

Posted 12-Jan-2018
Good breakfast but needs a variety of meat for non pork eating people. Room was cool due to the fact the heat was not working but the room was ok after I turned everything off it was not cold outside.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 3-Jan-2018
Hotel desk staff very friemdly and helpful. Room was clean but kitchen appliances (microwave, coffee pot) need updating. Maid service was ok but forgot to leave clean towels and refill empty facial tissue when done cleaning. My second stay at this hotel and overall👍
Comment from Hotel Management
13-Jan-2018 by Bradley L, Front Office Manager, Hotel Management
Thank you for your comments about your room and housekeeping service. I will pass along your comments to the appropriate departments. We hope to see you again for your third stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

We love the Staybridge!

Posted 2-Jan-2018
Pros: King size bed was very comfortable.....Breakfast is good..good social hours with wine and beer,,,,,,,,,and food. Hotel is very safe feeling..
Cons: Being the holidays, very crowded at breakfast and hard to get food. Seemed food service was slow, and hotel should've known how many people were booke
Location: Close to mall, Riverwalk, Casino, walking distance to WWII Museum and Canal St
We stayed at the Staybridge when we came to NOLA to meet family for the holidays. We have stayed there before, it is within walking distance of everything we want to do. Feels very safe, and hotel staff is very helpful and friendly.
Comment from Hotel Management
13-Jan-2018 by Bradley L, Front Office Manager, Hotel Management
Thank you for spending your holidays with us! I am thrilled you enjoyed our great location on multiple occasions. I do apologize that breakfast was a little backed up during your visit and I will share your concerns with that department for training. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveller from Louisiana

Staybridge in the French Quarter

Posted 30-Dec-2017
Housekeeping seemed a skightly disorganized at times. But when i had any issues, the front desk made sure things were taken care of to our satisfaction. It was a busy week at the hotel and in New Orleans (a number of big events and we were there for the 4 days before the Sugar Bowl. Busier and more crowded in New Orleans than usual.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston

good price & location, great stay

Posted 27-Dec-2017
Easy Access to French Quarter, Garden District. Clean and vast room with kitchenette, excellent staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Nice hotel & located in a perfect area

Posted 12-Dec-2017
Pros: The location was perfect, close to everything
Location: An awesome sandwich shop Mother's is right across the street & you're only 2-3 blocks from the river walk which have great stores to shop at
The staff we're very nice & helped us with anything we needed
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and Large

Posted 9-Dec-2017
Very convenient location a few blocks from the French Quarter and a block from the casino. Large well appointed rooms with full kitchen. Generous happy hour (Mon, Tues, Wednes) and breakfast. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from miami

Posted 24-Nov-2017
It was great . good location, nice staff. I will return
4 out of 5
Recommended
for Everyone
by A verified traveller from Bourg, LA

Decent deal

Posted 24-Nov-2017
Pros: Location was pretty good. Walking distance to various attractions. Easy to get to from I-10.
Cons: Pool area.
Pool was only heated upon request...then, it was still cold. Breakfast was good. Breakfast and evening reception staff were very nice and fun. Hotel was overall clean. Garage was safe and secure. Day shift front desk lady was a little abrupt and dry.....never smiled and nearly ran me over leaving the parking garage when her shift was over.😐