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St. James Hotel New Orleans Downtown (French Quarter Area)

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Featured Image
Outdoor Pool
Pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of St. James Hotel New Orleans Downtown (French Quarter Area)

VIP Access

St. James Hotel New Orleans Downtown (French Quarter Area)

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationHarrah's New Orleans Casino3 min walk
  • Popular LocationMercedes-Benz Superdome18 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Expedia Travel Week

Save up to 40% when you book by June 12, 2021 and travel by January 31, 2022. *Terms apply

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About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighborhood, St. James Hotel New Orleans Downtown (French Quarter Area) is in the city center and near the boardwalk. National World War II Museum and Saenger Theatre are cultural highlights, and some of the area's popular attractions include Audubon Aquarium of the Americas and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 3 min walk
  • Henry Clay Statue - 5 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Mercedes-Benz Superdome - 18 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • Chophouse New Orleans — 1 min walk
  • The Swizzle Stick Bar — 3 min walk
  • Creole House Restaurant & Oyster Bar — 4 min walk
  • Red Gravy — 4 min walk
  • Ruth's Chris Steakhouse — 4 min walk

About this property

St. James Hotel New Orleans Downtown (French Quarter Area)

Historic New Orleans hotel in New Orleans Central Business District, walk to Canal Street
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a meeting room, and concierge services are onsite. All 84 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are LED TVs with digital channels.
St. James Hotel New Orleans Downtown (French Quarter Area) offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 39.90 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 39.90 per night (in/out privileges)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Parking height restrictions apply

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans
St. James Hotel
St. James Hotel Ascend Hotel Collection
St. James Hotel an Ascend Hotel Collection Member

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 436 out of 983 reviews
5 - Excellent 44%
Rating 4 - Good. 310 out of 983 reviews
4 - Good 32%
Rating 3 - Okay. 113 out of 983 reviews
3 - Okay 11%
Rating 2 - Poor. 76 out of 983 reviews
2 - Poor 8%
Rating 1 - Terrible. 48 out of 983 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was very elegant and beautiful
Stayed 4 nights in Jun 2021

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was nice but that’s about it. The room was ok but it had lots of problems, no cold water in the shower, we were scalded each time we showered, the shower was handicapped assessable but the shower chair was so rickety my daughter nearly fell, the room had lots of weird noises, vibrations in the wall, creaking, the room wasn’t cleaned the 4 days we were there, we had to go get towels, trash bags etc., mattresses were squeaky when sitting or laying in them, also, we couldn’t get the TV remote to work until the last day, one more nice thing, the a/c worked great. But too pricey for quality of room we got.
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location great. Room was fine. But they didn't change towels etc every day.
Stayed 4 nights in Jun 2021

1/5 Terrible

Disliked: Cleanliness
Property was dirty in the rooms. Pictures do not show what the rooms will look like. The beds are super uncomfortable and only comes with a thin sheet.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony with the room!
Stayed 2 nights in May 2021