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Overview of SpringHill Suites by Marriott New Orleans Downtown/Canal Street

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Featured Image
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationUniversity Medical Center New Orleans4 min walk
    Popular LocationJoy Theater5 min walk
    Popular LocationSaenger Theatre6 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

Choose dates to view prices

  • Studio, 2 Queen Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 410 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More detailsStudio, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed with Sofa bed

    Room amenities

    • 340 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed
  • Studio, 1 King Bed with Sofa bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 340 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio, 1 King Bed with Sofa bed, Non Smoking
  • Studio, 1 King Bed with Sofa bed, Non Smoking, City View

    4.5/5 guest room rating

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio, 1 King Bed with Sofa bed, Non Smoking, City View

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, SpringHill Suites by Marriott New Orleans Downtown/Canal Street is in the city center and near a train station. Joy Theater and Saenger Theatre are cultural highlights, and travelers looking to shop may want to visit The Outlet Collection at Riverwalk. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • University Medical Center New Orleans - 4 min walk
  • Joy Theater - 5 min walk
  • Saenger Theatre - 6 min walk
  • LSU Health Sciences Center - 8 min walk
  • Mercedes-Benz Superdome - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 5 min drive
  • AirportLouis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • Lobby Lounge — 1 min walk
  • Vue, an ELEVATED rooftop — 1 min walk
  • Ruby Slipper Café — 8 min walk
  • Domenica — 11 min walk
  • Deanie's Seafood — 12 min walk
View in a map

About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5-star New Orleans hotel in Central Business District, walk to Saenger Theatre
Along with 2 bars/lounges, this smoke-free hotel has a 24-hour fitness center and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services. All 74 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi and LED TVs with digital channels. Pillowtop beds and sofa beds are standard, as are Smart TVs with Netflix.
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 2 bars/lounges

Things to do

  • 24-hour fitness center
  • Access to nearby health club

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - October 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Linens
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in from 4 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

Frequently asked questions

Can I cancel my reservation for free at SpringHill Suites by Marriott New Orleans Downtown/Canal Street and receive a full refund?
Yes, SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers free cancellation on select room rates, because flexibility matters! Please refer to SpringHill Suites by Marriott New Orleans Downtown/Canal Street cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
As of Jan 19, 2021, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott New Orleans Downtown/Canal Street on Feb 1, 2021 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is SpringHill Suites by Marriott New Orleans Downtown/Canal Street pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay.
How much is parking at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Self parking is available for USD 17 per night.
What time is check-in at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Check-in is from 4 PM - 2 AM. After-hours check-in is not available.
What time is check-out at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Check-out is at 11:00 AM.
Where is SpringHill Suites by Marriott New Orleans Downtown/Canal Street located?
Located in Central Business District, this hotel is within a 10-minute walk of University Medical Center New Orleans, Joy Theater, and Saenger Theatre. LSU Health Sciences Center and Mercedes-Benz Superdome are also within 15 minutes. New Orleans Union Passenger Terminal is 22 minutes by foot.
4.3
Excellent
Rating 5 - Excellent. 311 out of 535 reviews
5 - Excellent 58%
Rating 4 - Good. 144 out of 535 reviews
4 - Good 27%
Rating 3 - Okay. 36 out of 535 reviews
3 - Okay 7%
Rating 2 - Poor. 27 out of 535 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 535 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with group
Sad face IconDisliked: Amenities
So i book on expedia saying it's free breakfast but when we get there no breakfast, no housekeeping and i stayed there for 5 days. no room service. water vending is 6$ and the picture just look good online it wasnt what i was expecting some of the staff were friendly, and it's kinda far from the place tourist attractions try the one close to french quarter they have marriott there as well but this location was kinda 20 min walk from everything.
Stayed 4 nights in Jan 2021

3/5 Okay

Travelled with family and small children, Business traveller
Sad face IconDisliked: Amenities
Location is decent, no more breakfast served because of Covid-19 I understand but why won’t I be compensate by at least meeting me half way with the parking expenses, why won’t they have a couple of bottles of water by the coffee machine to fix a decent cup of coffee in the morning, something I never experienced in this great nation at any hotel is a courtesy call from the front desk after few hours or so from checking in to check if everything is ok with our room if we need anything if we missing anything, all in all many thanks it wasn’t a bad experience.
Stayed 1 night in Jan 2021

4/5 Good

Stayed 1 night in Dec 2020

4/5 Good

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
The check in service was rude, but the check out service was very nice , but the second floor you could hear the traffic
Stayed 1 night in Dec 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Bed sheets were not as clean. Front desk service was very good.
Stayed 2 nights in Dec 2020

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