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Sonesta ES Suites New Orleans Convention Center

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Outdoor pool
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Room amenity

Overview of Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center

3.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Kitchen
Map
345 St Joseph St., New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street14 min walk
  • Popular LocationPort of New Orleans19 min walk
  • Popular LocationCaesars Superdome20 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

About this area

New Orleans

Sonesta ES Suites New Orleans Convention Center is located in Arts/Warehouse District, a neighborhood in New Orleans, and is near a train station. Bourbon Street and St Patricks Church are local landmarks, and some of the area's attractions include Audubon Aquarium of the Americas and Audubon Insectarium. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Guests love the hotel's location for the nightlife.
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Map

What's nearby

  • National World War II Museum - 2 min walk
  • Magazine Street - 5 min walk
  • Canal Street - 14 min walk
  • Port of New Orleans - 19 min walk
  • Caesars Superdome - 20 min walk

Getting around

  • Saint Charles at Saint Joseph Tram Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Emeril's - 3 min walk
  • Tommy's Cuisine - 3 min walk
  • Tomas Bistro - 4 min walk
  • Peche Seafood Grill - 4 min walk
  • ANNUNCIATION - 4 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel near Port of New Orleans
Close to Ernest N. Morial Convention Center and Harrah's New Orleans Casino, Sonesta ES Suites New Orleans Convention Center provides a free breakfast buffet, a grocery/convenience store, and a firepit. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool
  • Valet parking (surcharge), an elevator, and a front desk safe
  • ATM/banking services, a TV in the lobby, and smoke-free premises
  • Barbecue grills, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the family-friendly amenities, first-rate property condition, and surrounding nightlife
Room features
All 231 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable, quiet rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Safety measures

Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 41 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station
  • Conference space (700 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Similar properties

See similar properties

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Arts/Warehouse District
Arts/Warehouse District
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3 star
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Washer and dryer
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Family-friendly
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Guest rating 4+
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Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 41 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Does Sonesta ES Suites New Orleans Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on Feb 26, 2023 start from CA $167.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta ES Suites New Orleans Convention Center pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites New Orleans Convention Center?

Valet parking is available for USD 41 per night.

What time is check-in at Sonesta ES Suites New Orleans Convention Center?

Check-in is from 4 PM - anytime.

What time is check-out at Sonesta ES Suites New Orleans Convention Center?

Check-out is at 11:00 AM.

Where is Sonesta ES Suites New Orleans Convention Center located?

Located in Arts/Warehouse District, this hotel is within a 10-minute walk of National World War II Museum and Ernest N. Morial Convention Center. Canal Street and Harrah's New Orleans Casino are also within 15 minutes. Saint Charles at Saint Joseph Tram Stop is only a 5-minute walk and Saint Charles at Lee Circle Tram Stop is 7 minutes.

Can I cancel my reservation for free at Sonesta ES Suites New Orleans Convention Center and receive a full refund?

Yes, Sonesta ES Suites New Orleans Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to Sonesta ES Suites New Orleans Convention Center cancellation policy on our site for more details about any exclusions or requirements.

Sonesta ES Suites New Orleans Convention Center Reviews

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 574 out of 1068 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 282 out of 1068 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 103 out of 1068 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 54 out of 1068 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 55 out of 1068 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2023

10/10 Excellent

ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very peaceful.
Stayed 3 nights in Jan 2023

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Close enough and safe enough to walk to convention area, Riverwalk, and French Quarter. But also, far enough away to be affordable and quiet.
Stayed 3 nights in Jan 2023

6/10 Okay

Noel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great except the low pressure shower
Stayed 2 nights in Jan 2023

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and staff were always friendly and helpful. From dining recommendations to directions and safety they were all great!
Stayed 4 nights in Jan 2023

2/10 Terrible

Amber

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not look like the pictures. Furniture was outdated and broken with exposed insulation. Would not recommend.
Stayed 3 nights in Jan 2023

10/10 Excellent

raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They room was just like what was advertised!! Clean, roomy and bright! The ladies at the front desk was very welcoming and pleasant….
Stayed 2 nights in Jan 2023

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice and clean staff nice will stay again!!
Stayed 1 night in Jan 2023

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space and the staff went above and beyond. It was my husband’s birthday and the staff decorated the room with some goodie’s as well.
Stayed 3 nights in Jan 2023

10/10 Excellent

Patrick, Luxemburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room was very comfortable. Also liked the courtyard.
Stayed 3 nights in Jan 2023