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Sonesta ES Suites New Orleans Convention Center

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Primary image
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher

Overview of Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center

3.5 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
345 St Joseph St., New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street14 min walk
  • Popular LocationPort of New Orleans19 min walk
  • Popular LocationCaesars Superdome20 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

Sonesta ES Suites New Orleans Convention Center is located in Arts/Warehouse District, a neighborhood in New Orleans, and is near a train station. Canal Street and Cafe Du Monde are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jackson Square and Mississippi River. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Guests love the hotel's location for the nightlife.
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Map

What's nearby

  • National World War II Museum - 2 min walk
  • Julia Street Cruise Terminal - 6 min walk
  • Canal Street - 14 min walk
  • Port of New Orleans - 19 min walk
  • Caesars Superdome - 20 min walk

Getting around

  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Emeril's - 3 min walk
  • Tommy's Cuisine - 3 min walk
  • Tomas Bistro - 4 min walk
  • Peche Seafood Grill - 4 min walk
  • ANNUNCIATION - 4 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star New Orleans hotel in Arts/Warehouse District, walk to National World War II Museum
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. All 231 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and dining areas are standard, as are flat-screen TVs with digital channels. Housekeeping is available on request.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 38.50 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (700 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
2 per room (up to 30 lbs)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 38.50 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 507 out of 967 reviews
5 - Excellent 52%
Rating 4 - Good. 272 out of 967 reviews
4 - Good 28%
Rating 3 - Okay. 101 out of 967 reviews
3 - Okay 10%
Rating 2 - Poor. 44 out of 967 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 967 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff. Nice breakfast. Well appointed rooms. A little worn in places..
Stayed 4 nights in May 2022

4/5 Good

Travelled with family and small children
Liked: Staff & service, amenities
Overall the property was good- the room needs some TLC but the staff were friendly.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sonesta ES Suites for Jazz Fest and loved it. The area was walkable to everything and quieter than being on Bourbon St. Used the pool and loved the size of the room.
Stayed 6 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing. So friendly, helpful and accomadating! Property has everything you need, rooms are large and furnished nicely. Bed was very comfortable! Some of the room features didn't work properly (Bathroom fan, shower doors, faucets all loose)
Stayed 7 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice layout of property...Would be nice to have back round music outside around pool and lounging area Valet needs 2 people working.
Stayed 5 nights in May 2022