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Sonesta ES Suites New Orleans Convention Center

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Primary image
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Private kitchen | Fridge, microwave, stovetop, dishwasher

Overview of Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center

3.5 star property

4.2/5 Very good

Top rated for staff & service (4.4/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Kitchen
Map
345 St Joseph St., New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street14 min walk
  • Popular LocationPort of New Orleans19 min walk
  • Popular LocationCaesars Superdome20 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

About this area

New Orleans

Sonesta ES Suites New Orleans Convention Center is located in Arts/Warehouse District, a neighborhood in New Orleans, and is near a train station. Bourbon Street and Decatur Street are local landmarks, and some of the area's attractions include Louisiana Children's Museum and Audubon Aquarium of the Americas. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Guests love the hotel's location for the nightlife.

What's nearby

  • National World War II Museum - 2 min walk
  • Julia Street Cruise Terminal - 6 min walk
  • Canal Street - 14 min walk
  • Port of New Orleans - 19 min walk
  • Caesars Superdome - 20 min walk

Getting around

  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Emeril's - 3 min walk
  • Tommy's Cuisine - 3 min walk
  • Tomas Bistro - 4 min walk
  • Peche Seafood Grill - 4 min walk
  • ANNUNCIATION - 4 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel near Port of New Orleans
Sonesta ES Suites New Orleans Convention Center is located close to Canal Street and Caesars Superdome, and provides free to-go breakfast, a grocery/convenience store, and a free manager's reception. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and laundry facilities.
You'll also find perks like:
  • An outdoor pool
  • Valet parking (surcharge), an elevator, and concierge services
  • A TV in the lobby, ATM/banking services, and barbecue grills
  • Coffee/tea in the lobby, a 24-hour front desk, and outdoor furniture
  • Guest reviews speak highly of the family-friendly amenities, first-rate property condition, and surrounding nightlife
Room features
All 231 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable, quiet rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 41 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:30 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station
  • Conference space (700 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 41 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Does Sonesta ES Suites New Orleans Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on Oct 2, 2022 start from CA $178.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta ES Suites New Orleans Convention Center pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites New Orleans Convention Center?

Valet parking is available for USD 41 per night.

What time is check-in at Sonesta ES Suites New Orleans Convention Center?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sonesta ES Suites New Orleans Convention Center?

Check-out is at 11 AM.

Where is Sonesta ES Suites New Orleans Convention Center located?

Located in Arts/Warehouse District, this hotel is within a 10-minute walk of National World War II Museum and Ernest N. Morial Convention Center. Canal Street and Harrah's New Orleans Casino are also within 15 minutes. New Orleans Union Passenger Terminal is 13 minutes by foot.

Can I cancel my reservation for free at Sonesta ES Suites New Orleans Convention Center and receive a full refund?

Yes, Sonesta ES Suites New Orleans Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to Sonesta ES Suites New Orleans Convention Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 532 out of 1000 reviews
5 - Excellent 53%
Rating 4 - Good. 269 out of 1000 reviews
4 - Good 27%
Rating 3 - Okay. 101 out of 1000 reviews
3 - Okay 10%
Rating 2 - Poor. 49 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 49 out of 1000 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Jessica
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best places I have ever stayed at. The staff went above and beyond in absolutely everything. The rooms are huge, clean, modern, and comfortable. I wouldn't return to New Orleans and stay anywhere else.
Stayed 4 nights in Sep 2022

3/5 Okay

Pratibha
Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Helpful staff, old building, inadequate maintenance
Stayed 5 nights in Sep 2022

4/5 Good

Rosetta
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the welcoming of the staff. Friendly and very helpful. I didn't request a disabled room but found it to be very accommodating for us especially the first floor. Breakfast was served with a smile. Housekeeping was there for any service we needed. Thanks to all the staff will definitely return and tell a friend.
Stayed 2 nights in Sep 2022

1/5 Terrible

Levar
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible.. room smell and the customer service bad ..charging me extra
Stayed 3 nights in Sep 2022

5/5 Excellent

Mariangel, reading
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! The staff was extremely welcoming, friendly and attentive to our needs! The room was well kept and had everything we needed and breakfast was great! Would definitely stay here in the future again and recommend others!
Stayed 3 nights in Sep 2022

5/5 Excellent

Shannon
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was very friendly
Stayed 1 night in Sep 2022

5/5 Excellent

Robert
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place.
Stayed 2 nights in Sep 2022

2/5 Poor

jeffrey
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property and room definitely could be more clean
Stayed 1 night in Sep 2022

5/5 Excellent

Jarvis
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel parking too expensive
Stayed 2 nights in Sep 2022