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Maison Saint Charles by Hotel RL

Photo gallery for Maison Saint Charles by Hotel RL

Outdoor pool
Exterior
Property entrance
In-room safe, desk, laptop workspace, iron/ironing board
Daily to-go breakfast (USD 14.99 per person)

Overview of Maison Saint Charles by Hotel RL

Maison Saint Charles by Hotel RL

3.0 star property
7.2 out of 10 Good
7.2/10 Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
1319 Saint Charles Avenue, New Orleans, LA, 70130

Explore the area

  • Popular LocationErnest N. Morial Convention Center17 min walk
  • Popular LocationPort of New Orleans3 min drive
  • Popular LocationCaesars Superdome3 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

Room options

About this area

New Orleans

Maison Saint Charles by Hotel RL is located in Central City, a neighborhood in New Orleans, and is near a train station. Jackson Square and Bourbon Street are notable landmarks, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Looking to enjoy an event or a game while in town? See what's going on at Caesars Superdome. Guests appreciate the hotel's convenience to public transportation: Saint Charles at Erato Stop and Saint Charles at Martin Luther King Jr. Stop are just steps away.
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Map

What's nearby

  • Magazine Street - 5 min walk
  • National World War II Museum - 6 min walk
  • Ernest N. Morial Convention Center - 17 min walk
  • Port of New Orleans - 3 min drive
  • Caesars Superdome - 3 min drive

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • Raising Cane's Chicken Fingers - 1 min walk
  • Wendy's - 1 min walk
  • Lucky's Bar - 3 min walk
  • Houston's Restaurant - 5 min walk
  • Popeyes Louisiana Kitchen - 1 min walk

About this property

Maison Saint Charles by Hotel RL

3-star hotel near Ernest N. Morial Convention Center
Located close to National World War II Museum and Julia Street Cruise Terminal, Maison Saint Charles by Hotel RL provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The onsite seafood restaurant, Mr. Eds Seafood, features seafood. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • A banquet hall, an elevator, and a ballroom
  • A front-desk safe, coffee/tea in the lobby, and luggage storage
  • Guest reviews speak well of the breakfast, overall value, and helpful staff
Room features
All 130 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Cobblestone flooring in public areas
  • Elevator
  • Handrails in stairways
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Maison Saint Charles by Hotel RL have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

How much does it cost to stay at Maison Saint Charles by Hotel RL?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Maison Saint Charles by Hotel RL on Jun 18, 2023 start from CA $113.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Maison Saint Charles by Hotel RL pet-friendly?

Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Maison Saint Charles by Hotel RL?

Self parking is available for USD 25.0 per night. Limited spots are available.

What time is check-in at Maison Saint Charles by Hotel RL?

Check-in is from 4:00 PM - 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Maison Saint Charles by Hotel RL?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Maison Saint Charles by Hotel RL located?

Located in Central City, this hotel is within 1 mi (2 km) of National World War II Museum, Ernest N. Morial Convention Center, and Julia Street Cruise Terminal. Port of New Orleans and Caesars Superdome are also within 2 mi (3 km). Saint Charles at Erato Stop and Saint Charles at Martin Luther King Jr. Stop are within a 2-minute walk.

Maison Saint Charles by Hotel RL Reviews

Maison Saint Charles by Hotel RL Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 320 out of 1007 reviews" "
" "10 - Excellent 32%
Rating 8 - Good. 300 out of 1007 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 178 out of 1007 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 113 out of 1007 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 96 out of 1007 reviews" "
" "2 - Terrible 10%

7.2/10

Cleanliness

7.9/10

Staff & service

6.9/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Margaret, Decatur

Travelled with partner
Very quiet. Location is great, right on St Charles. Staff very helpful. Parking on site.
Stayed 4 nights in May 2023

8/10 Good

Amber

Travelled with group
Pros: The style of the hotel was very French quarter like. Dainty. The beds were actually really comfortable! There was one restaurant right beside the hotel which was nice. The parking is gated and locked at night, which entails good security. I felt decently safe during our stay! Cons: The towels had a string of hair in every towel that was in the room. The floors in the closet were dirty. The shower head was not well attached to the wall. They do not provide hair dryers so bring your own! You do have to pay for a parking pass.
Stayed 4 nights in May 2023

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service
We’ve stayed here several times. Always a pleasure. This time around it was a bit sketchy. Unsavory characters on premises. Hogged the pool and the hot tub. Did not have the opportunity to enjoy it. Either one. Occupied the tables in the courtyard near our room, but stayed on the other side of the complex. It’s not the hotels fault. They can’t control who stays there. However, I saw enough where security should have noticed what was happened d addressed it. Felt a bit unsafe and avoided them.
Stayed 2 nights in May 2023

2/10 Terrible

Sosna

Travelled with family
Disliked: Cleanliness, staff & service
I would like a refund my room was very dirty the service was poorly. They never gave us clean towels. I had to keep going downstairs to ask for new towels they didn’t come and take our trash out. I really would like a refund it was dirty by the elevator it had a dirty smell like urine.
Stayed 4 nights in May 2023

4/10 Poor

Aleyda

Travelled with family
Disliked: Staff & service
Deben darle talleres dirigidos a servicio al cliente. Personal sumamente grosero. Todo lo demas bien.
Stayed 3 nights in May 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is not really as near the French Quarter as we thought. The only site really walkable was the WW II Museum. Not many restaurants around. Daily housekeeping was fair at best. Courtyard was nice.
Stayed 4 nights in May 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the courtyard! Front desk staff was fantastic and security was wonderful. Parking was easy and left car in lot the whole stay. Trolley stopped right outside the hotel (St. Charles line). Used it multiple times a day and fee was $8 for three days. Great restaurant next door and Distillery Restaurant down the block. Felt safe and walked around each eve. Plan on returning and staying again!
Stayed 3 nights in May 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on trolly line.
Stayed 4 nights in May 2023

10/10 Excellent

frenchel

Stayed 2 nights in Apr 2023