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Overview of Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

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Pool
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In-room safe, desk, laptop workspace, blackout drapes
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Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCanal Street2 min walk
    Popular LocationHarrah's New Orleans Casino10 min walk
    Popular LocationMercedes-Benz Superdome5 min drive
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)23 min drive

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About this area

New Orleans

Located in New Orleans's French Quarter neighborhood, Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel is in the city center. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit Canal Street and Cafe Du Monde. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Bourbon Street - 1 min walk
  • Canal Street - 2 min walk
  • Basin St. Station Visitor Information Cultural Center - 7 min walk
  • Harrah's New Orleans Casino - 10 min walk
  • Mercedes-Benz Superdome - 5 min drive

Getting around

  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • Cafe Bienville — 1 min walk
  • Felix's Restaurant & Oyster Bar — 3 min walk
  • Acme Oyster House — 3 min walk
  • Green Goddess — 3 min walk
  • Red Fish Grill — 4 min walk

About this property

Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

3.5-star New Orleans hotel in French Quarter, walk to Bourbon Street
Along with a coffee shop/café, this smoke-free hotel has a 24-hour business center and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. All 171 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Guests will also find hydromassage showerheads, free local calls, and hair dryers.
Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel offers 171 accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 38.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 coffee shop/café

Things to do

  • Swimming pool

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2064 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 48-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 27 2020 to March 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 38.95 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

FRENCH QUARTER-CHATEAU LEMOYNE
FRENCH QUARTER-CHATEAU LEMOYNE Holiday Inn
Holiday Inn FRENCH QUARTER-CHATEAU
Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE
Holiday Inn LEMOYNE
Holiday Inn QUARTER-CHATEAU LEMOYNE
Holiday Inn QUARTER-CHATEAU LEMOYNE Hotel
Holiday Inn QUARTER-CHATEAU LEMOYNE Hotel FRENCH
Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE Hotel New Orleans
Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE Hotel
Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE New Orleans
Holiday Inn FRENCH QUARTER CHATEAU LEMOYNE
Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel Hotel

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 539 out of 1059 reviews
5 - Excellent 51%
Rating 4 - Good. 356 out of 1059 reviews
4 - Good 34%
Rating 3 - Okay. 95 out of 1059 reviews
3 - Okay 9%
Rating 2 - Poor. 45 out of 1059 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 1059 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and bed was comfortable. Happy pool was opened. The staff was nice and very helpful.
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to food, shopping, historic
Stayed 4 nights in May 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Things are picking up in NOLA and they obviosly are looking for more people to return to work. The staff that was there was accommodating and worked hard to fill all roles. Great location and price.
Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so awesome and the staff was awesome also. The location is central to all happenings going around town. I would stay there again with balcony.
Stayed 3 nights in May 2021

4/5 Good

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff, especially Josh, was super kind and helpful. The room itself, while looking at it quickly, seemed clean, but it was actually quite dirty. And to get clean towels, you had to go down to the lobby to get them, not just call and have someone bring them to your room. Walls also are very thin, you can hear everything next door. The location is perfect, though. Dar enough away where you don’t hear the party on bourbon all night.
Stayed 4 nights in Apr 2021