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Overview of Holiday Inn Express New Orleans Downtown, an IHG Hotel

Photo gallery

Featured Image
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Holiday Inn Express New Orleans Downtown, an IHG Hotel

2.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCanal Street4 min walk
    Popular LocationHenry Clay Statue8 min walk
    Popular LocationMercedes-Benz Superdome11 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

5/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Leisure)

4.3/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

3.6/5 guest room rating
  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds, Non Smoking

5/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility)

3.8/5 guest room rating
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

4.6/5 guest room rating
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

4.2/5 guest room rating
  • 193 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room

3.9/5 guest room rating
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Executive Room, 1 King Bed, Non Smoking

No guest room rating
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighborhood, Holiday Inn Express New Orleans Downtown, an IHG Hotel is in the business district and near a train station. The area's natural beauty can be seen at Jackson Square and City Park, while Audubon Aquarium of the Americas and Audubon Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Canal Street - 4 min walk
  • Henry Clay Statue - 8 min walk
  • Harrah's New Orleans Casino - 11 min walk
  • Mercedes-Benz Superdome - 11 min walk
  • Smoothie King Center - 13 min walk

Getting around

  • New Orleans Union Passenger Terminal - 12 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • MiLa — 4 min walk
  • Domenica — 5 min walk
  • Fountain Lounge — 5 min walk
  • Merchant — 5 min walk
  • Luke — 5 min walk

About this property

Holiday Inn Express New Orleans Downtown, an IHG Hotel

New Orleans hotel in New Orleans Central Business District, walk to Canal Street
This hotel features an outdoor pool, a fitness center, and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. All 129 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.
Holiday Inn Express New Orleans Downtown, an IHG Hotel offers 129 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 10:00 PM
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza
Holiday Inn Express New Orleans Downtown
Holiday Inn Express New Orleans Downtown, an IHG Hotel Hotel

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express New Orleans Downtown, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express New Orleans Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express New Orleans Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express New Orleans Downtown, an IHG Hotel?
As of Apr 21, 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Express New Orleans Downtown, an IHG Hotel on May 20, 2021 start from CA $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Express New Orleans Downtown, an IHG Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.
Is Holiday Inn Express New Orleans Downtown, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express New Orleans Downtown, an IHG Hotel?
Self parking is available for USD 34.00 per night. Limited spots are available.
What time is check-in at Holiday Inn Express New Orleans Downtown, an IHG Hotel?
Check-in is from 3:00 PM - midnight.
What time is check-out at Holiday Inn Express New Orleans Downtown, an IHG Hotel?
Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).
Where is Holiday Inn Express New Orleans Downtown, an IHG Hotel located?
Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Canal Street, Bourbon Street, and Royal Street. Harrah's New Orleans Casino and Mercedes-Benz Superdome are also within 15 minutes. New Orleans Union Passenger Terminal is 12 minutes by foot.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 311 out of 981 reviews
5 - Excellent 32%
Rating 4 - Good. 328 out of 981 reviews
4 - Good 33%
Rating 3 - Okay. 201 out of 981 reviews
3 - Okay 20%
Rating 2 - Poor. 84 out of 981 reviews
2 - Poor 9%
Rating 1 - Terrible. 57 out of 981 reviews
1 - Terrible 6%

3.9/5

Cleanliness

3.9/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to every activity i participanted in
Stayed 3 nights in Apr 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place was scary! The main level by the entrance is nice, but from there on; dirty! the sleeping floors are filthy; dust in the corners of the room and on the AC was like a 1/2 inch thick). And there was a footprint stain on the bedsheets! The pool was outdoors and freezing. And the “breakfast” if you want to call it that- was cheap and tasteless.
Stayed 4 nights in Apr 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was very friendly. The rooms were not real clean but not too bad. The worse thing was the carpet pretty stained. There absolutely nothing in the room. One tiny little trash can and no chair or anything to sit on except the bed. I take medication there wasn’t even a cup to put some water in. They explained that this was for Covid, but the room was barren. There was plenty in their little store though which you could buy. The cheapest thing in there was $3 I believe. Overall there personal service was good everyone was polite, but they need to leave something in the room. There was an ice machine outside but nothing to put it in.
Stayed 2 nights in Apr 2021

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2021

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