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Harrahs New Orleans Casino & Hotel

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Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
LCD TV, iPod dock, pay movies
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Overview of Harrahs New Orleans Casino & Hotel

Harrahs New Orleans Casino & Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
228 Poydras Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street4 min walk
  • Popular LocationMercedes-Benz Superdome17 min walk
  • Popular LocationPort of New Orleans19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighborhood, Harrahs New Orleans Casino & Hotel is in the city center and near a train station. National World War II Museum and Saenger Theatre are cultural highlights, and some of the area's notable landmarks include Bourbon Street and Cafe Du Monde. Check out an event or a game at Mercedes-Benz Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing and outlet shopping.
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What's nearby

  • Harrah's New Orleans Casino - 3 min walk
  • Canal Street - 4 min walk
  • Audubon Aquarium of the Americas - 5 min walk
  • Mercedes-Benz Superdome - 17 min walk
  • Port of New Orleans - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 2 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Ruths Chris — 1 min walk
  • BH Steak — 1 min walk
  • Mother's Restaurant — 2 min walk
  • Grand Isle — 3 min walk
  • Restaurant August — 3 min walk

About this property

Harrahs New Orleans Casino & Hotel

Eco-friendly New Orleans hotel in New Orleans Central Business District, walk to Harrah's New Orleans Casino
This hotel features 5 restaurants, a casino, and a nightclub. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 450 rooms provide pillowtop beds, iPod docks, and WiFi. Guests will also find wired Internet, LCD TVs, and refrigerators. Housekeeping is available once per stay.
Harrahs New Orleans Casino & Hotel offers 450 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per stay), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 10.95 per stay), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 35.00 per night)
  • Valet parking on site (USD 42 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily: USD 15.99 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Nightclub
  • Shopping

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference space (30000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • 100 casino gaming tables
  • 1500 casino slot machines
  • Casino (115000 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

New Orleans
New Orleans
New Orleans Central Business District
New Orleans Central Business District
4 star
4 star
Hotel
Hotel
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 22.88 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.99 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 10.95 per stay (rates may vary)
  • Self parking fee: USD 35.00 per night
  • Valet parking fee: USD 42 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Harrahs & Hotel
Harrahs New Orleans Casino
Harrahs New Orleans Casino & Hotel
Harrahs New Orleans Casino Hotel
New Orleans Casino Harrahs
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Casino New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino &
Harrahs New Orleans Casino & Hotel Hotel
Harrahs New Orleans Casino & Hotel New Orleans
Harrahs New Orleans Casino & Hotel Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 583 out of 979 reviews
5 - Excellent 60%
Rating 4 - Good. 208 out of 979 reviews
4 - Good 21%
Rating 3 - Okay. 103 out of 979 reviews
3 - Okay 11%
Rating 2 - Poor. 46 out of 979 reviews
2 - Poor 5%
Rating 1 - Terrible. 39 out of 979 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.4/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t taken care of. We had to ask for everything. We were nickel and dimed for everything. I heard a lot of excuses for poor service but no one stepped up to try and resolve issues. I will never go back.
Stayed 4 nights in Jul 2021

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty, had to ask the front desk to have someone go back and clean it. They did but didn’t double check their work. There was hair in the shower. The room was clean but didn’t smell good. However, the staff is very very nice.
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service
When we first got there we were excited but as soon as we got to the front desk, the reception seemed like they did not want to help people and talked down to us. Throughout our stay we requested fresh towels and it took us almost a whole day to receive them. No one answers the phone at the front desk and no employee ever greeted us or smiled and said have a good day. I am for sure not coming back to this hotel ever.
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine- nothing special- the room was nice - roomy, but I wouldn’t stay at the hotel again- it wasn’t convenient fir the things we did. And it was expensive for what we were hoping for
Stayed 2 nights in Jun 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was not ready at the checkin time. The lobby restroom was out of order. The hotel was dirty and the room had stains in the carpet and the furniture was scratched up and look horrible. Trash was in the hallways and at the elevators. Hand sanitizer stations were empty and many people loitered in the lobby. There were no face towels in the room and insufficient number of bath towels. We were told that there would be no housekeeping services.
Stayed 1 night in Jul 2021