Reception

Reviews of Hampton Inn Slidell

2.5 out of 5
Hampton Inn Slidell
56460 Frank Pichon Rd, Slidell, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 452 reviews" "
Rating 8 - Good. 134 out of 452 reviews" "
Rating 6 - Okay. 48 out of 452 reviews" "
Rating 4 - Poor. 24 out of 452 reviews" "
Rating 2 - Terrible. 14 out of 452 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Shunta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! The only thing was the parking lot need more parking space
Stayed 2 nights in Feb 2024
Response from JG on Feb 22, 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Joe, Tucker

Stayed 1 night in Feb 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed for 2 nights when we were in town for a wedding. Amenities were average in terms of basics and room was clean-ish (found some old crusty bread on our floor when we walked in?) but pretty outdated. I don’t think the building can handle guests at max capacity because on one of the days, the shower took 20 min to get hot water and when phoning the front desk I was just told to wait because everyone was probably using the shower. Then the elevator ended up breaking on one of the days. Only saving grace was that the free breakfast was really good and Kappy’s Sports bar was across the parking lot and a good time! Otherwise, if it weren’t for wanting to be in the same hotel with other wedding guests, I would’ve preferred somewhere nicer.
Stayed 2 nights in Jan 2024
Response from JG on Feb 6, 2024
Thank you for staying with us. I apologize for the inconvenience you were caused.

10/10 Excellent

Sheron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just like it overall nice place , clean , staff was very friendly and nice, if we needed anything Pamela and Jaime, right off interstate we will stay here again. Thank You
Stayed 1 night in Feb 2024
Response from JG on Feb 6, 2024
Thank you for staying with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Roger

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from JG on Feb 6, 2024
Thank you for staying with us. We hope to see you again soon!

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
Fire alarm sounded at 12am no fire.Heater doesn’t work need I say more…
Stayed 1 night in Dec 2023
Response from JG on Jan 2, 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Juan

Stayed 1 night in Dec 2023
Response from JG on Jan 2, 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Amber

Stayed 1 night in Nov 2023
Response from JG on Nov 24, 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Michelle

Travelled with partner
The woman who checked us in, Angel, was overly cordial and nice to the couple who was in front of us. Apparently they were Diamond-level customers as they were given a bag of goodies. She even wished them a Happy Thanksgiving. When I got up to the counter and Angel saw that I made my reservation through Expedia, her entire demeanor changed. No smile, no nice words. Cold and rude. After swiping my CC for the $50 holding charge for incidentals, she told me to swipe my card again for another $119.50 charge. When I questioned her about that and told her that I already paid through Expedia, she said she knew that, but I still needed to swipe my CC again, so I did. Got to the room & I wanted to take a hot shower. I let water run for several minutes, still no hot water. So I went down to the counter and told Angel. She didn’t say sorry for the inconvenience. Just gave me a key to a new room. The woman at the front desk this morning was everything you would expect for a front counter employee. She was kind, polite, apologized for the error made by Angel, and credited my card appropriately. The woman who was working the breakfast bar was friendly and courteous too. Although I know that several businesses are short-handed and that businesses have to take what they can get, and I don’t want anyone to lose their job, but I strongly encourage that Angel needs a lot more training in dealing with ALL customers with courtesy instead of just to the ones who hold a certain status.
Stayed 1 night in Nov 2023
Response from JG on Nov 24, 2023
I apologize for the issues you encountered with our front desk agent. I will be working with the staff to ensure this doesn't happen again. I hope you'll give us another chance next time you're in the area. Have a wonderful day!

10/10 Excellent

Mike

Stayed 3 nights in Nov 2023
Response from JG on Nov 20, 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JG on Nov 8, 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation
Very nice place to stay; clean, comfortable, nicely furnished, & pleasant sfaff.
Stayed 1 night in Nov 2023
Response from JG on Nov 8, 2023
Thank you for staying with us. We appreciate your feedback. Have a great day!

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient place to stay for a trip in to New Orleans to the WWII Museum and then catch the 10 to Florida
Stayed 2 nights in Oct 2023
Response from JG on Oct 29, 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Dianne

Liked: Amenities
We had to wait for hot water in our first night. Was told they put in a new water system and would have to let it run for awhile. Never heard of that before. Rest of the stay was fine. Also, did not have ESPN football channels or the SEC channel. That’s bad when it’s football season.
Stayed 2 nights in Sep 2023
Response from JG on Sep 13, 2023
Thank you for staying with us. We appreciate your feedback. Have a wonderful day!

10/10 Excellent

Peter, Springville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and pleasant staff but the property is showing it’s age.
Stayed 1 night in Sep 2023
Response from JG on Sep 13, 2023
Thank you for staying with us. We hope to see you again soon!

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Hinge was broken on cabinet door at fridge, toilet slow
Stayed 1 night in Aug 2023
Response from JG on Aug 31, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Robert

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent but rooms need an upgrade. Mattress wasn’t comfy, shower was kinda meh and needs a fixing. AC needs to be replaced the old ones are too noisy. I could go a little further but everything was great just please update the rooms and install plumbing fixtures properly please!!!!
Stayed 2 nights in Jul 2023
Response from JG on Jul 16, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Sam

Stayed 1 night in Jul 2023
Response from JG on Aug 31, 2023
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Kristen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Hot musty room with broken AC initially then room changed from king bed studio to queen double that smelled like old cigarettes, had a filthy bathroom, and hot water in the bathroom sink but freezing cold water. Our team will be looking for other places to stay for future baseball tournaments.
Stayed 1 night in Jul 2023
Response from JG on Jul 13, 2023
We appreciate your feedback. Have a great day!

10/10 Excellent

MARCH

Stayed 2 nights in Jul 2023
Response from JG on Aug 31, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and helpful! Nice room. Comfortable bed and room was clean. Will stay here again.
Stayed 1 night in Jun 2023
Response from JG on Jun 25, 2023
Thank you for staying with us. We look forward to seeing you next time you're in the area!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very. Clean and pet friendly
Stayed 1 night in Jun 2023
Response from JG on Jun 24, 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Maryna

Stayed 1 night in Jun 2023
Response from JG on Jun 24, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice, would stay here again.
Great stay. Clean, comfortable, great breakfast, friendly staff what more could you want?
Stayed 2 nights in Jun 2023
Response from JG on Jun 19, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Debra

Stayed 1 night in Jun 2023
Response from JG on Jun 19, 2023
Thank you for staying with us!!!

8/10 Good

John

Travelled with family
Liked: Staff & service
Property was very dirty in parking lot, especially around and behind garbage cans. Back door where employees smoke was covered in cigarette butts and trash.
Stayed 1 night in Jun 2023
Response from JG on Jun 17, 2023
Thank you for staying with us. I apologize for the inconvenience you were caused but appreciate you bringing it to our attention. Have a wonderful day!

10/10 Excellent

Abbey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, clean, and safe. Great breakfast and friendly staff.
Stayed 3 nights in Jun 2023
Response from JG on Jun 17, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in May 2023
Response from JG on Jun 2, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Unlike the same chain Hampton in Fort Payne Alabama this hotel did not charge me for my service pet and gave us a little bag of treats. Great place to stay!
Stayed 1 night in May 2023
Response from JG on May 26, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right off Interstate but quite and easy parking
Stayed 1 night in May 2023
Response from JG on May 18, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
I always love the beds at any Hampton but the room smelled musty. I thinks it’s time they shampooed these carpets, otherwise it was all great!
Stayed 1 night in May 2023
Response from JG on May 16, 2023
Thank you for staying with us. We appreciate your feedback and hope to see you again soon.

6/10 Okay

John

Stayed 1 night in May 2023
Response from JG on Jun 2, 2023
Thank you for staying with us!

10/10 Excellent

Alice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Great stay
Stayed 2 nights in Apr 2023
Response from JG on May 6, 2023
Thank you for staying with us. We hope to see you again soon!

4/10 Poor

Hector

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty. Toilet did not work properly. Flapper in tank held in place by a cord and not sealing properly losing water and having to manually be sealed several times during the stay. Toilet handle needed replacement as it also did not work. Front desk notified.
Stayed 1 night in Apr 2023
Response from JG on May 2, 2023
I apologize for the inconvenience you were caused. I hope you'll give us another chance next time you're in the area.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was nice but the room we was in had no hot water we had to go to a open room to take a hot shower
Stayed 2 nights in Apr 2023
Response from JG on Apr 25, 2023
Thank you for staying with us. I apologize for the inconvenience you were caused. I hope you'll give us another chance next time you're in the area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was very friendly. The room was clean. I am handicapped and was afforded an accessible room without any problem. When in the area we will choose this hotel again.
Stayed 1 night in Apr 2023
Response from JG on Apr 15, 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Blaine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2023
Response from JG on Apr 15, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from JG on Apr 4, 2023
Thank you for staying with us. We hope to see you again soon. Have a fantastic day!

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from JG on Apr 3, 2023
Thank you for staying with us. We hope to see you again soon!!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. We were there for 3 days. We enjoyed having a nice breakfast and everyday having something different. Staff was very friendly and kept the place very clean.
Stayed 3 nights in Mar 2023
Response from JG on Apr 1, 2023
Thank you for staying with us. We hope to see you again soon!

8/10 Good

Marion

Stayed 5 nights in Mar 2023
Response from JG on Apr 17, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Ken

Stayed 1 night in Mar 2023
Response from JG on Apr 17, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Hamlet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2023
Response from JG on Mar 28, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from J. Ganus on Mar 21, 2023
Thank you for staying with us. We hope to see you again soon!

8/10 Good

ShaClay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from JG on Mar 23, 2023
Thank you for staying with us. We hope to see you again soon!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Cozy
Nice clean hotel. Room was pretty small but comfortable enough for a short stay. Good service and breakfast included.
Stayed 2 nights in Mar 2023
Response from J. Ganus on Mar 21, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very close to a great shopping area.
Stayed 3 nights in Mar 2023
Response from J. Ganus on Mar 17, 2023
Thank you for staying with us. We hope to see you again soon!

2/10 Terrible

Vahe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left. We didn’t stay
Stayed 2 nights in Mar 2023
Response from J. Ganus on Mar 10, 2023
I'm sorry you didn't enjoy your stay with us. Have a wonderful day!

8/10 Good

Janasya

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from J. Ganus on Feb 24, 2023
Thank you for staying with us. We hope to see you again soon.