Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
1.8 out of 5
24% of guests recommend
2.0 Room cleanliness
2.6 Service & staff
1.6 Room comfort
1.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller fromArkansas

Don't Do It!

Posted 13-Sep-2016
Pros: Zero
Cons: Pull the place down.
Very seedy room. No closet or cabinets for storage. No phone. Window air-conditioned does not cool room AND bathroom. Plenty of hot water but no plug in sink which pulls away from the wall. Toilet blocked most of the two days we were there.
1out of 5
by A verified traveller fromALABAMA


Posted 17-Aug-2016
mice in the room with nothing done about it. Never got a call from the manager or the owner about the problem. Til this day have not received a called.
1out of 5
by MINJEONG from한국


Posted 27-Jun-2016 on Hotels
시설과 위치가 최악 이었어요.
1out of 5
by A verified traveller

DO NOT STAY HERE, it's in need of major repair

Posted 31-May-2016 on Hotels
I can not believe that hotel.com actually promotes this horrible hotel, my husband and I wanted went for our 33 yr anniversary and for the long Memorial Day weekend! I have never been so grossed out and utterly disappointed staying anywhere from hotels.com! This hotel was just gross and filthy, in need of MAJOR repairs! The bathroom was falling apart, you just couldn't imagine how bad, wishing I could post pictures to warn y'all
1out of 5
by A verified traveller

This traveller left a rating score only Posted 23-May-2016 on Hotels
1out of 5
by A verified traveller fromla.

Rats&rat feces...

Posted 4-May-2016 on CheapTickets
Pros: Anthony and the balcony
Cons: Total overall!
Location: Location was great if u don't mind that the area is not fancy.
One nice person named Anthony but the rest was yuck! My friend woke feeling something in her hair. She thought it was me,playing around....nope it was rat! She saw it & it left fecal matter on the floor&in the tub,which didn't drain. The rat apparently lived behind the toilet, the gaping hole beside the plumbing pipes was perfect living qtrs. No bath mats,had to ask for toilet paper,air vent looked like it had grown gray fur due to the dust. No mini fridge, no microwave except outside on the balcony. A cot for our extra guest & plastic covered mattress. We left for the day after speaking to the help,he assured us the all would be handled. unfortunately, upon returning from a few hours enjoying New Orleans nothing had been done. We checked out after one night. We had booked the room for four nights during jazz fest. The clerk was not nice, not helpful, and said she had NEVER seen a rat in the establishment. No apology, no different rm offer, no refunds. NOTHING.
1out of 5
by A verified traveller frommontana

It was pretty much a dump

Posted 3-May-2016 on Orbitz
Pros: staff was very nice
Cons: everything
The bathroom was in terrible shape although it WAS clean. Both the mattress and box springs were covered with plastic and the sheets came off in the night. Staff said it was to prevent bed bugs. Staff was very nice despite all this.
3out of 5
by A verified traveller fromCentral Point OR

Excellent location, very friendly staff

Posted 2-May-2016
Pros: The friendly staff and Location, Location, Location
Cons: A bit of room maintenance
Location: Close proximity to all the action. We walked everywhere and always felt safe. Cool little coffee shops and cafes within a couple blocks
We were nervous based on reviews, but we were short on options and decided to give it a shot. As all you do while in New Orleans is hang out till wee hours, we were not so worried about it. There were 12 of us and everyone said they would go again. The early mornings and late evenings on the main front deck meeting new people was great. The rooms are in dis-repair and I wonder why they don't spend a few hundred a room to improve, but? I have stayed in other reasonably priced slightly off the action hotels and homes and this was .not all that much worse.
1out of 5
by A verified traveller fromVermont


Posted 17-Apr-2016
Cons: Tear it down or gut it and renovate.
Location: Location is not bad.
The conditions are horrible. The hotel staff are nice but in retrospect ashamed. We were shown to our room, which is dead bolted and the front desk person left immediately. When we entered the room the walls are in horrendous condition, the bathroom floor was rotted through, the mattresses are covered in plastic, the room smelled. The only window was was opaque glass with a broken blind. There were roach traps in the bathroom and the best of all, only one bath towel with black stain marks. We left and found another hotel on royal street for twice as much but 1,000 percent better.
1out of 5
by A verified traveller

Posted 14-Apr-2016
The only good thing I can say is that the location is awesome but the management needs to make upgrade to the rooms. They need to makes major repairs and fixed the water leaks. It was not worth the money I spent. Another hotel told us this place is known for prostitution and drug place. We we're so very disappointed, it could really be a great place if the owner put money into the facility.