Ratings based on 331 Verified Reviews

They paid and stayed. We double-checked.
1.8 out of 5
53% of guests recommend
2.0 Room cleanliness
2.6 Service & staff
1.6 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
for Everyone
by A verified traveller from Houston

Close to French Quarter.

Posted 14-Feb-2016
Pros: Cheapest option for me. Lightning fast internet, cable TV, and hot water. Free parking. Staff was really nice.
Cons: Sound-proofing, but hey, this is a low budget operation and it was fine for the price. Parking was even free.
Location: 2 1/2 blocks to French Quarter.
Will be even better, when the new streetcar line opens on Rampart, which is 2 blocks from the Empress.
2 out of 5
by A verified traveller from Chicago

good location

Posted 12-Feb-2016
Pros: location
Cons: the rooms need to be improved 100%
Location: location is very good walking distance to different good places in NOLA
The hotel is located in a good locations and the stuff is very friendly and helpful, but the rooms are in a really bad shape , very noisy and funny smell
1 out of 5
by A verified traveller from blacker


Posted 10-Feb-2016
Shame that I had to choose this because Mardi Gras was on. Go to the nearby Best Western instead
1 out of 5
by A verified traveller from New LA

terrible hotel. hotel is for bums.

Posted 2-Feb-2016
Pros: The balcony, and location close to French quarters.
Cons: I would love to revisit hotel If there's a full renovation.
Location: Hotel is 5 blocks from bourbon street, which is great! there's plenty to do.
Our hotel experience was horrible. when we walked in the hotel room 203. we walked into an outdated room. holes in ceiling. no unit for heat. if cold a space heater was available. very dangerous... bathroom commode was loose and eroded. bathtub had mildew around the edge of tub. bed uncomfortable to sit on. we asked for a better room , and was told by the attended there were none available. after returning from our outing. we decided we were not going to sleep in the room we had. we complained to the night attendant, and asked if there were anymore rooms available we can see and the attendant said yes. 101 is available we asked if we can move to that room, we were told we had to pay for the room. not touching or using anything in room 203 that we were in. 101 was presentable to stay in. so we paid another fee for room 101. seems like this was a newly renovated room. upon entering the room to see if we will choose or just leave hotel, we walked in the room and seen where the floors were not swept or moped. we found a soiled towel on the basin, and trash in waste basket. the attendant came apologized and cleaned the bathroom and ran a damp towel across the floor. my frustration was that we asked if there were a better room after see room we were first assigned to, and were told no. and found a much better upgrade that we had to pay another fee for was totally unacceptable... if you care about where you lay your head, please ask questions or you will be taken advantage of.....
1 out of 5
by A verified traveller from Albuquerque

Do not ever stay at this hotel

Posted 3-Jan-2016
Pros: Nothing
Cons: The whole is a lost cause
Location: Everything to do is further away then led to believe.
The whole experience was horrible. I've never seen a worst hotel in my life. We checked in, saw the room and immediately started looking for another hotel. Thank goodness we found a room at Maison Dupuy during the new year holiday of 2016.
1 out of 5
by A verified traveller from Oklahoma City

Horrifying experience!!!

Posted 9-Dec-2015
When we got to the hotel there was no parking space for us to park. Staff member was very weird. Hotel smelled very unpleasantly and looked like from horror movie. I did not sleep in bed due to nasty sheets. I brought my own blanket and slept on top of the bed. I did not fall a sleep due to being able to hear everything. The room did not have a real door. Instead had some kind of the wood panel turned to a door. Somebody was trying to open my door during a night. The sink in the bathroom did not work. There was a piece of paper saying "sink does not work due to further notice." Bathroom is outdated. We got only one set of towels even we were charged extra $14 for second person in the room. I was ready to leave that place and book different hotel. I would rather sleep in my car next time than that place. It is not a hotel for sure!!!
1 out of 5
by A verified traveller

Dripping-wet bathroom Hotel

Posted 30-Nov-2015
The bathroom is unbelievable. Water drips from the ceiling, bathtub dirty and damaged. Taps are rusty and leaking.
1 out of 5
by A verified traveller from LA

Health hazard. Disgusting.

Posted 29-Nov-2015
This is the worst hotel experience of my entire life. The place was like an abandoned house. The toilet was broken no hot water in shower cigaret burns in the blanket one filthy sheet and a pillow like a newspaper. Hole under the sink rust and decay all over. I thought that I was going to die. Nightmare.
2 out of 5
by A verified traveller from UK

It's 1 star for a reason

Posted 28-Nov-2015
I was a solo, female in my early 30s traveller, the hotel was great for location, I felt safe and the staff were extremely friendly. Don't be put off straight away by the other reviews. This hotel is a 1 star for a reason, if all you want is a bed for a night and take it as it is then this is perfect. Although if you want a bit of comfort, luxury experience this place isn't for you. It would be awarded 2 stars if it had a refurb. It's about 10 years out of date. What I mean by this is that, things are fixed by a bit of tape, rather than actually fixing it. I was dubious after reading the reviews, but the reason I chose it was because I left it too late and was only option left to be in the middle of the action of bourbon street. Admittedly, if I go again I wouldn't stay here, not because it wasn't good enough but because I would be more organised and book further in advance for a more luxury stay.
1 out of 5
by A verified traveller from Leipzig

sehr schechets hotel

Posted 21-Nov-2015
Pros: gar nichts
Cons: Nicht mehr Anbieten
Location: In Zentrum Nähe
Primitvi und nicht Sauberes Hotel,für das Geld ,hätte ich mehr Erwartet