Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
1.8 out of 5
54% of guests recommend
2.0 Room cleanliness
2.7 Service & staff
1.6 Room comfort
1.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Leipzig

sehr schechets hotel

Posted 21-Nov-2015
Pros: gar nichts
Cons: Nicht mehr Anbieten
Location: In Zentrum Nähe
Primitvi und nicht Sauberes Hotel,für das Geld ,hätte ich mehr Erwartet
4 out of 5
for Everyone
by A verified traveller from new york, new york

Cheap and in the Quarter

Posted 19-Nov-2015
Honestly, it's a small room that could do with a fresh coat of paint but when you're paying 200 dollars less than anywhere else in the Quarter you shouldn't expect the Ritz. It was clean, there was a bed, there was a shower and it was walking distance to the heart of the Quarter. Do you really need anything else? Will absolutely stay again!
3 out of 5
for Everyone
by A verified traveller from Bronx, NY

Reasonably priced considering its location.

Posted 19-Nov-2015
Pros: Its price, proximity to attractions, convenience.
Cons: It could use a spiffing up. Soap bars extremely small, but were issued each day.
Location: Excellent locale, close to French Quarter, transit lines, a short walk to Canal Street (if one is used to walking). Surrounding areas pleasant, quaint
Easy to find in the French Quarter grid system. Walked from Canal St although there are several buses that run to the hotel. Easy to walk to riverfront and other activities. Morning coffee was pleasant, on the balcony, but that was all they gave. OK, considering the price. Facilities have seen better days, but the room, depressing, was comfortable and was only used for sleeping and stashing my belongings. Rules are strict, and probably necessary; many of the guests seem questionable, but there were no issues. Guests must surrender their key when leaving and need to have it reissued upon returning. I probably would return to the Empress.
4 out of 5
for Students
by A verified traveller from Burbank, CA

Great for what it is!

Posted 9-Nov-2015
Pros: safety, cleanliness and friendliness of staff
Cons: update to bathrooms (new tile, add towel rack, nicer shower curtains)
Location: with ten minute walking distance of french quarter. so much to do
I read all the horrible reviews this hotel received and was skeptical to stay there but the rate per night was too hard to pass up. I was pleasantly surprised. The staff was friendly and accommodating. The room was a bit small but comfortable but the most important thing was that traveling alone as a woman, I felt safe. This is no four seasons but if you take it for what it is (which is just the basic necessities – bed and shower and small tv) then you will be happy. The water pressure was amazing and the water was super hot in the shower which was nice. Don’t let the other reviews scare you away, if youre looking for a reasonably priced room to sleep, shower and leave your things then this hotel will be just fine for your needs. I will definitely stay here again.
1 out of 5
by A verified traveller from Natchitoches, LA

Horrible hotel

Posted 9-Nov-2015
- building in very bad condition - holes in the walls and ceilings - broken pipes - cracks everywhere especially the bathtubs which may or may not work - extremely unprofessional and crude owner. - was offered drugs by other guests in front of staff to which the staff encouraged those actions. Some staff did the ear they could with what little they had. - extremely unclean: blood on the sheets which I had to request to be moved - no heat - poorly lit rooms - poor wifi signals
1 out of 5
by A verified traveller from Texas

Should not be listed

Posted 7-Nov-2015
Pros: Location
Cons: Too much to mention. It needs a total renovation. But start by not charging for a bucket of ice.
Location: Bourbon Street. The Riverboat cruise(Excellent-did the lunch and it was fantastic!)
First of all, had to pay up front with no possiblity of cancellation. Then was told by the staff that there was available parking. Upon arrival, yes, there was a parking lot, but all spaces were filled. We had to park on the grass going over the curb. The whole time we were there, there was never a parking spot in the lot. The room had an unusual smell when the staff opened the door,apologizing for the smell. There was no closet, no dresser,no counters in the bathroom. The sink was separated from the wall. The shower temperature was hard to regulate,and you can hear the shower screeching from elswhere in the hotel. The tv was nearly impossible to watch from the bed as it was mounted pretty much over the bed. The air conditioner was very loud.The was no lamp, only one dilapitated chair (see pictures), no smoke alarm. The rug was cut in half, there was plastic on the mattress under the bed coverings. And to add insult to injury, we saw a truck with an advert for the hotel for 3X less what we were charged. And you had to pay $.25 for a bucket of ice. On the balcony was the microwave and complimentary coffee. Be careful because there is a spot by the railing that I felt could collapse any day.The wifi was very poor as well.I would be embarrassed to let a guest sleep in such a room in my house.
3 out of 5
for Everyone
by A verified traveller

Very nice staff, but the shower did not drain.

Posted 3-Nov-2015
Pros: The staff was excellent and the balcony and outdoor areas are very good for smokers.
Cons: Have a better shower drain.
The shower and bathroom was very old and the drain did not work in the shower, leaving about 5 inches of water in the shower after I finished in the morning. The balcony is a great feature as I am a smoker and there was no issue with being able to relax and have a smoke.
2 out of 5
by A verified traveller

Posted 25-Oct-2015
Hotel was dirty and the tiles on floor where cracked and the bathroom was disgusting .. Some of the staff was nice some was disrespectful ... I asked my room to be cleaned and came back 6 hours late and still was not cleaned and they where rude about it... The room is the size of a prison cell...
2 out of 5
by A verified traveller

Nära French Quarter

Posted 22-Oct-2015
Pros: -
Cons: Standarde på rummen
Location: Nära French Quarter
Nära French Quarter. Tyvär håller rummen för dålig standard. Det var dock rent och städat
5 out of 5
for Everyone
by A verified traveller from fort walton beach, fl

Total New Orleans experience!

Posted 12-Oct-2015
It was exactly what you would expect from a little knook located right there in New Orleans. Great location perfect walking distance from the Quarter. Parked the car when we got there and never got in it again until we left. Has private parking and cute little hangout balcony. Very cool place!