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Overview of Embassy Suites by Hilton New Orleans

Photo gallery

Guest reviews

4.1 / 5Very Good
1,864 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Gym
  • Business Services

Map

Highlights

Popular LocationJulia Street Cruise Terminal2 min walk
Popular LocationNational World War II Museum6 min walk
RestaurantPie1 min walk
RestaurantMulate's2 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • One Double Bed Guestroom

    One Double Bed Guestroom

    Room amenities

    • 172 sq ft
    • Sleeps 2
    Show details
  • King Suite

    King Suite

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    Show details
  • Two Queens Suite

    Two Queens Suite

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 6
    Show details
  • Executive Suite, 2 Double Beds, Non Smoking

    Executive Suite, 2 Double Beds, Non Smoking

    Room amenities

    • 515 sq ft
    • City view
    • Sleeps 6
    Show details
  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    Show details
  • Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

    Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    Show details
  • Suite, Non Smoking

    Suite, Non Smoking

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 6
    Show details
  • Presidential Suite, 1 King Bed, Non Smoking

    Presidential Suite, 1 King Bed, Non Smoking

    Room amenities

    • 850 sq ft
    • City view
    • Sleeps 4
    Show details
  • Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    Show details
  • Suite

    Suite

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 6
    Show details
  • Premium Suite, 1 King Bed, Balcony

    Premium Suite, 1 King Bed, Balcony

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    Show details
  • Room, 1 King Bed, Non Smoking

    Room, 1 King Bed, Non Smoking

    Room amenities

    • 172 sq ft
    • Sleeps 4
    Show details

About this area

New Orleans

Located in New Orleans's Central Business District neighbourhood, Embassy Suites by Hilton New Orleans is in the city centre and near a train station. The area's natural beauty can be seen at Lafayette Square and Louis Armstrong Park, while National World War II Museum and Mardi Gras World are cultural highlights. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed.

Popular Location

What's nearby

  • Julia Street Cruise Terminal - 2 min walk
  • National World War II Museum - 6 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Ernest N. Morial Convention Center - 9 min walk
  • Audubon Aquarium of the Americas - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • Pie - 1 min walk
  • Mulate's - 2 min walk
  • Tommy's Cuisine - 2 min walk
  • Tomas Bistro - 2 min walk
  • Emeril's - 2 min walk
Questions about this property?Find answers

About this property

Embassy Suites by Hilton New Orleans

3.5-star New Orleans hotel in Central Business District, walk to National World War II Museum
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and WiFi in public areas. Additionally, valet parking, conference space and concierge services are on-site. All 280 rooms provide conveniences such as sofa beds and fridges, plus free wired Internet and LCD TVs with cable channels. Guests will also find wireless Internet access (surcharge), microwaves and room service (during limited hours).
Embassy Suites by Hilton New Orleans offers 280 forms of air-conditioned accommodation with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.99 per 24-hour period), Free wired Internet
Available in some public areas: WiFi (USD 14.99)

Parking and public transport

Valet parking: USD 44 per night
Parking height restrictions apply
Limo/town car service

Food and drink

Room service available

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)
Sofa bed

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space (8000 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Sofa bed double
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Designer toiletries
Hairdryer

Entertainment

40-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Desk
Free local calls
Phone
Safe

Policies

Check-in

Check-in between 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 14.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.99 (rates may vary)
  • Valet parking fee: USD 44 per night (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Embassy Suites Hotel New Orleans Lofts Club Tower
  • Embassy Suites Hotel Lofts Club Tower
  • Embassy Suites New Orleans Lofts Club Tower
  • Embassy Suites Lofts Club Tower
  • Embassy Suites Hilton New Orleans Convention Center Hotel
  • Embassy Suites Hilton New Orleans Convention Center
  • New Orleans Embassy Suites
  • Embassy Suites New Orleans Hotel New Orleans
  • Embassy Suites Hotel New Orleans
  • Embassy Suites Hilton Orleans
All reviews

Guest reviews

4.1

Very Good

5 - Excellent
844
4 - Good
619
3 - Okay
244
2 - Mediocre
104
1 - Poor
53
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location to get to restaurants and events. Very clean hotel.

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the fact that i had a balcony. Also happy hour was a plus.

Stayed 2 nights in Mar. 2020

3/5

  • Liked: Staff & service

Looked old and outdated to me. The flooring in the rooms have it an institutional feel. The bathroom was so small! We have stayed at nicer Embassy Suites before. On a good note the breakfast was great. On a bad note- the parking is a nightmare. One parking valet- if we arrived a minute later we would not have had valet and would have had to find a spot on the street. It was 8:30pm.

Stayed 1 night in Mar. 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was good,tv didn’t work and toilet was running and the telephone in the room didn’t work.

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good breakfast. Evening reception was good. Hallways are bit dated.

Stayed 3 nights in Feb. 2020