Breakfast, lunch, dinner served; American cuisine

Reviews of Days Inn by Wyndham New Orleans Airport

3 out of 5
Days Inn by Wyndham New Orleans Airport
1021 Airline Drive, Kenner, LA

Reviews

5.2
Rating 10 - Excellent. 98 out of 1000 reviews" "
Rating 8 - Good. 204 out of 1000 reviews" "
Rating 6 - Okay. 223 out of 1000 reviews" "
Rating 4 - Poor. 171 out of 1000 reviews" "
Rating 2 - Terrible. 304 out of 1000 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Stayed 1 night in Feb 2023

4/10 Poor

Katrina

Stayed 3 nights in Jun 2022

2/10 Terrible

gloria Marie

Stayed 2 nights in May 2022

2/10 Terrible

Susan A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had been CLOSED FOR WEEKS since Hurricane IDA, but Expedia booked me into it!!! How could this happen? Expedia needs to PAY ME for the stress and agita I went through to book MYSELF a hotel for those days.
Stayed 3 nights in Apr 2022

2/10 Terrible

Carol

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed
Stayed 1 night in Apr 2022

2/10 Terrible

Lukas

Disliked: Staff & service, amenities
Did not end up staying here. Hotel appears to be permanently closed.
Stayed 1 night in Apr 2022

2/10 Terrible

Bryan

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2021

2/10 Terrible

Christine, McKeesport

Stayed 1 night in Aug 2021

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible room
Rust on all metals. Room had a bad odor .
Stayed 1 night in Aug 2021

6/10 Okay

James

Stayed 1 night in Jul 2021

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Cyndi

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Last time I book a Days Inn Wyndham Hotel
I booked this hotel without reading the reviews because our flight like many that day was cancelled due to weather. I grabbed the first hotel offered so I didn’t have to spend the night on an airport floor. Having the free shuttle was nice. Breakfast not available due to Covid. First room they gave us everything it it was rusted, dirty, missing pillow cases, no towels, lamp shades, bed spread, carpet all dirty. I went back to front desk and they moved me to a different room. Still missing towels and an ice bucket. Not all the plugs worked. But the TV and WiFi worked. This hotel needs a complete renovation and should not be offered as a listing at this point. Plus doors on an exterior entrance, thin doors and walls so you could hear the train, planes and automobiles very clearly. They did have hand sanitizer in the room and sanitizing wipes. It looked like we were expected to wipe it all down ourselves. Which I did.
Elevators not working
Rusted lamps.
Filthy shades
Stayed 1 night in Aug 2021

2/10 Terrible

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs
They had bed bugs in every room on the top floor. I found some in my bed and asked for a refund. They showed me all of the other available rooms, minus a couple that were listed as available because they hadn’t been cleaned. I could have overlooked the floors not being vacuumed if the rooms themselves weren’t infested with bed bugs :-( very disappointing for Wyndham. They also told me I would have to wait for Monday for a manager to approve a refund for me, but it’s Monday and I still haven’t heard back. I’m assuming I won’t be getting a refund. I did check out with in like, 2 hours of being checked in :-/
The bug that was in my specific room.
Stayed 1 night in Aug 2021

4/10 Poor

Juan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Elevator not working has to use the one on other side of property and then walk it all back with handicapped
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was trash outside the door to the room, there was a dirty towel hanging in the shower, and no toilet paper in the bathroom. Rust on the bar where the hairdryer was. I understand old furnishings, but this was the worst Days Inn I’ve been to.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Front desk personnel did not show up until 9:30 AM so I could not get a receipt. No one there could print a receipt. Needs backup training.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Ok
Stayed 1 night in Aug 2021

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was shock at the room not even a bottle water vending machine out of use
Stayed 1 night in Aug 2021

6/10 Okay

Lacian

Disliked: Cleanliness
Stayed 1 night in Aug 2021

2/10 Terrible

Melissa

Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

The address for this hotel takes you to various places not the hotel. It looks nothing like the picture and based on its location DO NOT stay there. You do not want an external room door in NOLA.
Stayed 1 night in Aug 2021

8/10 Good

Dajene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing
Stayed 3 nights in Aug 2021

6/10 Okay

Sharee

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Wayne

Stayed 2 nights in Jul 2021

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel of my life
Literally the worst hotel experience of my life. Elevator didn’t work. WiFi didn’t work till we had about 8 hours left to check out. Roaches in the hotel room. Air conditioner didn’t work well. Both beds in the room were caved in. Stay away
Stayed 2 nights in Jul 2021

4/10 Poor

SHELLY

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have known
No hot water. Air conditioning made awful noise. Coffee maker didn’t work.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Distgusting!
The place was terrible. The stairways up to the room stunk and were littered with trash. When we got to the room and pulled the shower curtain back it looked like someone took a crap in the shower which housekeeping failed to notice. I used the restroom and when I flushed the toilet it overflowed so I had to cut the water off. They moves us to another room. This room did not have a TV remote, there was an open hole in the sheet rock next to the toilet and there were huge roaches.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice and switched our room after they checked us into a room with a broken AC where the hallway smelled like urine. However, several vending machines, the ice machine, and the elevator closest to the office was broken. This made traveling with someone who was disabled very difficult. Also, there were overflowing trash cans everywhere and the overall cleanliness and condition of the property were, in my opinion, filthy. The room was clean but the entire property was not. This hotel will work in a pinch (our flight got delayed) but I wouldn't necessarily recommend it
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This had to be the WORST hotel I have ever stayed at. It was a NIGHTMARE from the beginning to the very end. Upon arrival at 1 am the room was NASTY!!! MOLD EVERYWHERE!!! The AC was not working. Went downstairs to change the room. The reservation agent didn't even get out of her seat. I was given a second room. After packing up everything to go to the second room, the elevator was not working so I was then given a 3rd room which they said was an upgrade. IT WAS THE WORST!!!!!! MOLDY, DIRTY SHEETS, Splattered paint on the refrigerator, no washcloths, no remote control, phone not working!! IT'S A COMPLETE DUMP!!!!
Stayed 1 night in Jul 2021

2/10 Terrible

Nichele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT RECOMMEND
They did not clean our room while there so therefore no fresh sheets or towels. Bed was old and uncomfortable. Morning staff on day of checkout seemed incompetent.
Stayed 2 nights in Jul 2021

2/10 Terrible

Cordella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
There was mold on the doors, mold on the bedding. Especially the bedskirts. There was a horrible smell in the area where the sink was. I will never be back again. We never got any towels from housekeeping. I will never stay or recommend a Days Inn
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible ac unit was broke and it smell like mildew sheets were dirty just nasty
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They say they offer breakfast but only has cheese Danish and coffee. Room was dirty, had leftovers under the beds, not enough linens, ac doesn't cool, pillows offered were only half a pillow. Terrible.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was only halfway clean and the air conditioning didn’t work well at all. The room was very hot and sticky. Couldn’t sleep at all because it was so hot in the room
Stayed 1 night in Jul 2021

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Ronald K

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Days Inn should not be listed as a Hotel
I did not stay at Days Inn. It was a deplorable site. I am requesting my money to be refunded to me immediately
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Clean room, staff was friendly enough. But hotel was very out dated, not very clean around the outside and pool area. Not as described online
Stayed 1 night in Jul 2021

2/10 Terrible

Christy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty!!!
The bed linens were filthy! The TV didn't work! There was a high hairball on the bathroom floor. They failed to mention the Ihop had been closed since Covid 2020! Would never have booked my family there before going back home! What an embarrassment!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
JUST WAS NOT RIGHT
Stayed 1 night in Jul 2021

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

G A

Liked: Staff & service
Disliked: Property conditions & facilities
Wrong star rating!!!
The hotel was rated 3-star but wasn’t that high in quality. The carpet was quite aged, and the mattress was worn out as well. The bedsheet was stained as well. When I flipped the switch to turn on the main light in the room, the light flickered and went out. Thankfully each of the other lamps worked. However, the hardware on the lamps were rusted. Additionally, the ceiling was peeling heavily in one spot. The picture of it is attached. I was greatly disappointed in this hotel as I could have selected other hotels in the same vicinity that were rated with less stars that I’m sure would have been of better quality.
Peeling paint on ceiling
Stayed 1 night in Jul 2021

2/10 Terrible

Jerrold

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
ROACHES. ROACHES. ROACHES. Very noisy.
Stayed 1 night in Jul 2021

8/10 Good

Jamel

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Meighan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty the walls stained the place diary outside nothing good to say about it.
Stayed 3 nights in Jul 2021