Ratings based on 3,972 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromIowa

Great location, awesome staff and nice and clean

Posted 20-Sep-2016
Pros: Everything
Cons: N/A
Location: We could walk to most everything we did. Great restaurants, close to the river and shopping, market and fun bars!
We loved it! Everyone was so helpful and pleasant!
Comment from Hotel Management
20-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for your review, Nancy! It's great to hear about another 5-star experience! There certainly isn't any shortage of great places to eat thanks to our convenient location! We can't wait to see you again (soon I hope!).
4out of 5
by A verified traveller fromAlta Loma, CA

Centrally located walking distance to Bourbon St..

Posted 18-Sep-2016
Great food, friendly staff, Stacks had great Bartenders. We got to know Ricardo very well. He educated us in different types of alcohols he's a great, friendly guy.
Comment from Hotel Management
20-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your experience and photos Vivian! Ricardo is THE person to talk to for a true New Orleans experience! We're glad you were able to learn something new! Be sure to come back and visit us again soon.
5out of 5
by A verified traveller fromKentucky

Great location

Posted 18-Sep-2016
This hotel is great for people who want to be near Bourbon St but not on it! Bed was super comfy and hotel staff were very friendly. The free breakfast was a nice perk as well.
Comment from Hotel Management
20-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for your review, Ky! It really is nice having a quiet place to relax after experiencing the craziness of Bourbon Street. it's the best of both worlds! Great photo of our lobby! We can't wait to welcome you back.
5out of 5
by A verified traveller fromLangley, BC

Friendly, Comfortable Hotel

Posted 15-Sep-2016
Pros: The pool was great, small as it is made it very easy to get to know other guests and talk to them. We made some new friends while in the pool.
Location: Just down the street is the Ruby Slipper cafe, a great place to go for brunch. Good food but get there early the line ups can be long.
The staff at this hotel is top notch, the front desk staff to the maintenance staff were always smiling and welcoming. Our room was quiet and comfortable. We stayed for ten days and did not want to leave. A great location only a few blocks from the French Quarter. The pool while small is a great place to talk to other staying at the hotel and finding out the good place to go for dinner and music. The pool is also a great place to beat the afternoon heat and get refreshed for the evening. We loved it and spent almost every afternoon in the pool for an hour or two. And the cookies at the front desk are great, We enjoyed grabbing one on the way back to our room at night.
Comment from Hotel Management
16-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for your review, Ross. While I'm happy to hear your enjoyed our convenient locations (it really is great being near so many wonderful places to eat), I'm absolutely delighted to know that our staff is "top notch". This is the type of service we strive for with every guest! We can't wait to have the chance to welcome you back again! We'll be sure to leave out some fresh cookies for you!
4out of 5
by A verified traveller fromNewport Beach

Quaint Downtown Hideaway

Posted 15-Sep-2016
Pros: Hotel is full of character
Cons: Room was nothing special, a little outdated. So, they could have a general update.
Location: Close proximity to main streets/tourist zones.
I like to read reviews and make judgement calls but when it came to Country Inn & Suites the reviews were pleasing and for the price comparison this hotel gave me what I wanted - free breakfast, proximity, free wifi, character. Summary 1. Close proximity to main streets/tourist zones. 2. Hotel is full of character 3. (Otis) Elevators take an age. 4. Room was nothing special, a little outdated. 5. Bed and bedding were very comfortable. 6. Hallways in parts were a little worn. 7. Great bar/barman. 8. Pool was really small, but very nice. 9. Helpful and kind staff. 10. Great nearby eateries.
Comment from Hotel Management
19-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your feedback with us, Adam! We're glad that you enjoyed your stay with us overall and hope you were able to take advantage of our convenient location for a great New Orleans experience! We appreciate your concerns and will be sure to address them for an even greater guest experience. We hope to welcome you back again soon!
4out of 5
by A verified traveller fromRoselle

nice hotel close to french quarter

Posted 15-Sep-2016
Pros: clean ,nice person ,serving good breakfast,
Cons: swimming-pool to smal
Location: OK
we lake for next time we want to go same hotel . Ok
Comment from Hotel Management
15-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for your review, John! We're glad you enjoyed your stay with us. Our complimentary breakfast is the perfect way to start your day! We can't wait to have you back again.
5out of 5
by A verified traveller fromHuntsville, AL

Nice hotel in the heart of the French Quarter.

Posted 14-Sep-2016
Our stay here was very pleasant. Since it is located in downtown New Orleans, we chose to use the valet service for our car. The hotel is within walking distance of the places we wanted to visit, so we didn't use our car the entire time we were there. The hotel is located in an older building, but it has been maintained so that everything is freshly painted and up to date. There are plenty of places to meet with friends and visit. Although they give you a voucher for breakfast (which makes you think you'll have to pay for breakfast without it), the breakfast is a continental, help-yourself buffet which is included for free. We did not know this and took the boys for IHOP the first morning, choosing to save our vouchers for our second day. I wish we had known breakfast was included as we could have used that $50 somewhere else. The staff was pleasant and extremely helpful. We had to get a roll away bed and they brought it within 15 minutes. Overall, I would definitely stay here again.
Comment from Hotel Management
14-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for your review, Jen! We're so glad you and your family were able to have a pleasant New Orleans experience. Our convenient location is perfect for anyone looking to explore our city. We can't wait to welcome back you and your family again!
5out of 5
by A verified traveller

Walking distance to any where you want to go

Posted 14-Sep-2016
Excellent hotel. Great new orleans culture. 5-10min walk through out french quarter. Would stay here every time! Great complimentary breakfast also and great great bartenders at the bar on site.
Comment from Hotel Management
14-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for your review! It's important that our guest know they're staying in New Orleans when visiting with us! Our staff does an excellent job of making sure no one forgets! Be sure to come back soon for another 5-star experience!
4out of 5
by A verified traveller fromMelbourne

Good location close to Bourbon St

Posted 13-Sep-2016
Hotel was nice and quiet - walking distance to Bourbon St but far enough away from all the craziness here. Room was roomy enough for 2 people and clean. Breakfast was average but the usual you can expect from a hotel buffet. Overall very good
Comment from Hotel Management
15-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for your review and feedback, Amanda! We're glad to hear that you enjoyed your stay with us overall. Our location is great for anyone looking to experience both sides of New Orleans! It's always nice to have a quite place to return to at the end of the day! We hope to have the chance to welcome you back again!
5out of 5
by A verified traveller

Posted 13-Sep-2016
Pros: Friendly, helpful staff. Excellent breakfast
Location: Excellent location being close to French quarter and river.
Had a great time in NO. Large comfortable room to come back to after a long day trekking NO
Comment from Hotel Management
15-Sep-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your 5-star experience with us! "Excellent" is the perfect word to describe our service! Be sure to come back and see us again soon!