Ratings based on 4,084 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromFlorida

Good location

Posted 9-Dec-2016
Pros: Location & staff were very pleasant & helpful.
Cons: They are working on improvements.
Location: Good location near French Quarter & Harrah's
The hotel was in a good location & had lots of amenities, but was dated & under renovation which it is in great need of. I wish I had been advised that it was under renovation still.
5out of 5
by A verified traveller fromMontreal

Right in the French quarter

Posted 8-Dec-2016
Pros: Breakfast, close to French quarter and casino. Comfortable rooms and beds.
Location: Casino, French quarter. Steps from canal street
The hotel exceeded our expectations and the staff was very friendly and helpful. Breakfast was great each morning with a good variety of hot and cold. We would stay there again.
4out of 5
by A verified traveller fromUS

Staff and bar

Posted 30-Nov-2016
The hotel was a great location The concierge the first night was not very helpful and didn't seem interested in our requests. The. Bar was limited because the oven broke and no food was available. We were there a On Thanksgiving and had trouble finding reasonably priced food. The room was slightly small. One king bed
Comment from Hotel Management
5-Dec-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your feedback with us, Linda. I'm delighted to hear that you enjoyed the convenience of our location! Its great being located in the heart of New Orleans, near so many of the cities major attractions. I'm surprised to hear that our concierge did not seem enthusiastic in providing you with a true New Orleans experience, this certainly does not seem consistent with the 5-star service we're known for. I hope this does not deter you from future visits, as we'd love to have another chance to impress you during your next visit!
5out of 5
by A verified traveller

Posted 29-Nov-2016
Great overall. Only issue was the walls being a little thin and noisy neighbors. Would recommend!
Comment from Hotel Management
29-Nov-2016 by Mike Larose-GM, Hotel Management
Thank you for your recommendation! We're glad you enjoyed your stay overall and hope the have another chance to welcome you back again.
5out of 5
by A verified traveller fromFort Worth

Great location and staff

Posted 26-Nov-2016
Pros: Location and staff. Comfortable, good value.
Cons: The gentleman concierge wanted only cash deposits, bit concerning to me.
Location: Airboat tour, paddle boat tour, cemetery walking tour.
This was a great hotel, close to everything New Orleans has to offer. Staff was friendly and helpful, especially the ladies at the concierge service. Gave great dinner and tour recommendations. Hotel a little tired but goes well with the area. Breakfast was plentiful and good.
Comment from Hotel Management
6-Dec-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your 5-star review with us! It sounds like you got to experience some of the amazing tours New Orleans has to offer. Our complimentary breakfast is always a great way to start your day and gives you all the energy needed for a busy day exploring the City. We can't wait to welcome you back again.
5out of 5
by A verified traveller

Posted 26-Nov-2016
Zu einem Hotel umgebautes Speicherhaus im Central Business District nicht weit vom French Quarter - ruhig gelegen, gutes Frühstück, gute Bar.
Comment from Hotel Management
30-Nov-2016 by Mike Larose-GM, Hotel Management
Vielen Dank für Ihr Feedback mit uns! Wir hoffen, dass Sie die Bequemlichkeit unserer Lage genossen und erlebt alles, was New Orleans zu bieten hat. Ursprünglich bei www.tripadvisor.com auf Englisch eingereicht. Sehen Sie sich das Original an.
4out of 5
by A verified traveller fromToronto Canada

Convenient, Clean and Economical

Posted 25-Nov-2016
Hotel was perfect for my purposes---close to convention centre and restaurants.
Comment from Hotel Management
28-Nov-2016 by Mike Larose-GM, Hotel Management
Thank you for your review, Margaret! We're delighted to hear that you enjoyed the convenience of our location. We hope you enjoyed your time in the Big Easy and look forward to welcoming you back again.
4out of 5
by A verified traveller fromJAPAN

Posted 20-Nov-2016
どこに行くのも便利な場所で、朝食やコーヒーがついていてよかったです。古い建物ですが、きちんと整備されていました。
Comment from Hotel Management
23-Nov-2016 by Mike Larose-GM, Hotel Management
私たちとあなたのレビューを共有してくれてありがとう、みー! 私たちは無料の朝食とコーヒーが街を探索するのに必要なすべてのエネルギーをくれたことを願っています! 私たちは、今後あなたを再び歓迎することを楽しみにしています!
4out of 5
by A verified traveller

Nettes Hotel in schöner Lage

Posted 18-Nov-2016
Pros: Das Gebäude an sich und die Lage.
Location: Ruhiger Teil des French Quarter. 5 Minuten zu Fuß zur Canal Street und 10 Minuten zum Fluß. Bourbon Street, Aquarium, Fähre, Shopping im Gehabstand
Nettes Hotel in schöner Lage ca 5 Gehminuten von der Canal Street. Einzige unangenehme Erfahrung war, dass mein Zimmer nicht gereinigt wurde, weil ich für ca. eine Stunde ein "nicht stören" Schild an meine Tür gehängt hatte. In diesen Fällen unbedingt an der Rezeption Bescheid geben, ab wann die Reinigung vorgenommen werden kann / soll.
Comment from Hotel Management
20-Nov-2016 by Mike Larose-GM, Hotel Management
Vielen Dank für Ihre Erfahrungen mit uns! Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Es ist perfekt für alle, die alles, was New Orleans zu bieten hat! In der Nähe der meisten wichtigen Sehenswürdigkeiten, wie die French Quarter und Straßenbahn Routen, macht die ganze Stadt zugänglich für unsere Gäste! Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut!
4out of 5
by A verified traveller

I had a great stay in New Orleans.

Posted 16-Nov-2016
This was a good experience. It is close to the french quarter and easy to get to.
Comment from Hotel Management
17-Nov-2016 by Mike Larose-GM, Hotel Management
Thank you for your review! Our location is perfect for anyone looking to explore all that New Orleans has to offer. If it isn't a short walk away, you can easily ride on one of the many streetcar routes nearby. Come back and see us again soon!