Ratings based on 3,772 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Vancouver, BC

Safe, clean, quiet and close to everything.

Posted 4-May-2016
Pros: The history, location, and combined architecture of the structure. Most of all, the staff.
Cons: Maybe install call phones to Security for men who are locked out of their rooms at night, buff naked. My husband met one at 3:00 am..LOL !!
Our first trip to New Orleans and we will come back. We met nice people, the staff is excellent and friendly, the room was quiet and close to Canal St, Harrah's casino, the Riverfront walk...everything.
Comment from Hotel Management
5-May-2016 by Mike Larose, GM, Hotel Management
Oh my! We are glad that you had a great time staying with us, even though there was the late night surprise. Thank you for taking the time to share your review, and we hope to see you again soon.
5 out of 5
by A verified traveller

Incredible stay!!!!!

Posted 3-May-2016
This hotel far surpassed what I expected. The staff absolutely incredible!!! The place was clean, the breakfast was good and the drinks at the bar were right on point!!!
Comment from Hotel Management
5-May-2016 by Mike Larose, GM, Hotel Management
Such great feedback to hear! Thank you for sharing. We always strive for PERFECT guest experiences and I am glad to know that we were able to hit the mark.
5 out of 5
by A verified traveller from Ottawa, Canada

Only 2 blocks from French Quarter

Posted 29-Apr-2016
Excellent hotel combing old and new architecture from 7 old buildings. Very quiet and well maintained. Particularly enjoyed the outdoor courtyard and pool. Only negative was the water pressure which was far to harsh.
3 out of 5
by A verified traveller

ホテルの概観が非常に良い

Posted 27-Apr-2016
比較的快適に過ごすことができました。 ホテルスタッフの対応も良かったと思います。 部屋も綺麗でしたが、エアコンがかび臭いのと、洗面所の水の出が良くありませんでした。
4 out of 5
by A verified traveller from Taipei

離會議中心和附近景點都算近

Posted 27-Apr-2016
房子雖不是很新,但很有特色。環境乾淨明亮,接待人員也很客氣。門口有tour guide很方便,預約後馬上可以出發。雖然房價不算便宜,但附早餐,方便又省時。
4 out of 5
by A verified traveller

Great New Orleans hotel

Posted 26-Apr-2016
Great location. Convent to French district and Trollies. Many good restaurants close by. Very friendly staff.
5 out of 5
by A verified traveller from Pensacola

It was very centrally located!!

Posted 25-Apr-2016
Everything was wonderful from the staff to the room. The valet dept was always right on it. We really enjoyed our stay and will stay here next time we come to New Orleans.
Comment from Hotel Management
25-Apr-2016 by Mike Larose, GM, Hotel Management
Thank you for the 5 star feedback! We hope to see you again soon.
3 out of 5
by A verified traveller

Decent hotel very close to French quarter

Posted 23-Apr-2016
Friendly, efficient staff, very attentive. Great concierges. Good location . Very Quiet on higher floors , especially if facing the courtyard. negatives : Room with king bed very small, with only one armchair. Breakfast very basic, self serve buffet style, quite unappetizingly messy with bits of food dropped everywhere around the table. Few nice outdoor tables, pleasant for breakfast, but (1) they don't provide trays, (2) the door to the courtyard/pool is locked, you have to use your room key while carrying your food - virtually impossible . They should make it easier by providing good sized trays and obviously unlocking the doors at breakfast time.
Comment from Hotel Management
25-Apr-2016 by Mike Larose, GM, Hotel Management
Thank you for sharing your feedback, Mary. We are glad to hear that so much went well, and will share the suggestions for improvement with our breakfast team.
4 out of 5
by A verified traveller from South Shore, MA

Wonderful staff and an excellent location

Posted 22-Apr-2016
Pros: The fantastic location and the wonderful staff!
Cons: Room was on the small side but still comfortable. Gym was also small with only two treadmills and some weights.
Location: Great location, about 15 min walk to the French Quarter and Bourbon St. Close to tons of bars and restaurants without dealing with the noisy drunks
Couldn't have asked for a better location - within walking distance of Bourbon Street and the French Quarter but in a quiet and safe part of town. Also close to some good bars in the Business District. Staff was WONDERFUL - everyone we interacted with was extremely pleasant and helpful. We arrived from our flight several hours before check-in time and the valet stored our luggage for free so we could go explore the city. There was a small heated outdoor pool, a decent continental breakfast included with the room, and cookies and lemon water in the front lobby.
Comment from Hotel Management
25-Apr-2016 by Mike Larose, GM, Hotel Management
Thank you for sharing, Megan! I am glad knowing that the team was able to contribute to a GREAT stay.
4 out of 5
by A verified traveller from Red Hook, NY

Nice hotel close to Bourbon Street

Posted 19-Apr-2016
Nice hotel close to Bourbon Street, the French Quarter, and the WWII Museum. Spoke to two concierges and both were very pleasant, personable, and knowledgeable of the area. For us this hotel was centrally located and near what we wanted to see.
Comment from Hotel Management
26-Apr-2016 by Mike Larose, GM, Hotel Management
Glad you had a great stay, Ann! Thank you for sharing your feedback.