Ratings based on 3,919 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 25-Aug-2016
Nice hotel with lots of character near the French quarter. Clean and comfortable if a little small.
Comment from Hotel Management
25-Aug-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your 5-star experience! We're so glad to hear that you enjoyed your stay with us! We hope to get another chance to welcome you back soon.
4out of 5
by A verified traveller fromCape Cod, MA

Nice hotel, close to downtown yet far enough away.

Posted 21-Aug-2016
Clean, hotel, friendly staff. Hot breakfast. Walking distance to attractions. Overall, great stay.
Comment from Hotel Management
22-Aug-2016 by Mike Larose-GM, Hotel Management
Thank you for the review, Sonia! It sounds like everything was a hit! From our friendly staff to our great location! Be sure to visit us again soon.
4out of 5
by A verified traveller fromArlington, Va

Nice hotel close to the French Quarters.

Posted 19-Aug-2016
Pros: Great location, nice court yard, and friendly staff.
Close to many eateries, sights, and trolley stop. We enjoyed a nice breakfast every morning and a dip in the small pool. There was also a nice bar that had happy hour and music.
Comment from Hotel Management
19-Aug-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your feedback with us, Sep! It sounds like you were able to enjoy all of the amenities we have to offer! Our convenient location can't be beat and the bar is a perfect place to come back to unwind! We look forward to having another chance to welcome you back again!
4out of 5
by A verified traveller

Posted 17-Aug-2016
bon accueil,hotel très propre; le petit dejeuner est très complet;cet hotel est aussi très bien placé ;le seul bémol ,la piscine est vraiment très petite
Comment from Hotel Management
18-Aug-2016 by Mike Larose-GM, Hotel Management
Merci pour votre avis! il semble que vous avez eu un grand temps de visiter le Big Easy! Nous espérons vous accueillir à nouveau bientôt.
5out of 5
by A verified traveller fromCalifornia

Nice hotel and has character.

Posted 14-Aug-2016
Pros: The location, character and the friendly staff. The breakfast was excellent also.
Cons: The pool is small and the area needs to be maintained and cleaned. We had our room by the elevator and the vending machine, it gets too noisy at times
Location: Location is cose to everything which is nice.
The staff were friendly and very helpful especially Mr. R. Ortiz from the bar area. We had so much time visiting there. The hotel location is nice because it's close to almost everything. Overall we had alot of fun visiting!
Comment from Hotel Management
15-Aug-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your wonderful experience with us, Jeff and Cindy! We'll be sure to pass on your kind works to Mr. Ortiz, he always provides for such a memorable stay. Be sure to visit us again soon!
3out of 5
by A verified traveller fromMO

Family of 5---two queen beds, 5 nights

Posted 14-Aug-2016
Hotel was in a good location, walking distance to the French Quarter. The lobby was nice and open. There are fresh sugar cookies, lemon infused ice water, and peppermints out at all times. There is a swimming pool but it is basically the size of a large hot tub. Not sure why they bother having a pool? Breakfast is served each morning- usually scrambled eggs, sausage links, toast, bagels, waffles, cold cereals, hot oatmeal, fresh fruit, and yogurt with toppings. Drinks include coffee, milk, 3 juices, and an assortment of hot teas. The staff seemed to keep things stocked pretty good. Our room was adequate. Beds were made each day. I told housekeeping that there were 5 of us in the room, but only that day we were given 5 towels. The other days 4 and only 3 on one day😤. The shower curtain was way too small and the bathroom floor was always flooding on us, only one end had a magnet. So instead of reusing any towels , we used them to sop up all the water. I would still recommend this hotel for the location, cleanliness, and value.
Comment from Hotel Management
15-Aug-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your detailed feedback with us, Stella! We're glad to hear you enjoyed your stay with us and appreciate your recommendation! I'll be sure to pass along your concerns to my staff so that we can better improve the future stays of our guest. We hope to have you back again soon!
4out of 5
by A verified traveller

Excellent choix

Posted 13-Aug-2016
Cons: Le check in est trop tard.
Bonne situation géographique. Personnel de bon conseil. Mal insonorisé.
Comment from Hotel Management
16-Aug-2016 by Mike Larose-GM, Hotel Management
Nous vous remercions de votre avis avec nous! Assurez-vous de nous rendre visite bientôt. Nous ne pouvons pas attendre de vous revoir!
5out of 5
by A verified traveller fromTampa fl.

Great place close to everything

Posted 12-Aug-2016
Wonderful place, close to it all, yet far enough away! Quiet and clean and friendly😄
Comment from Hotel Management
15-Aug-2016 by Mike Larose-GM, Hotel Management
Thank you for your 5/5 review, Rich! Our convenient location is great for anyone looking to experience both worlds New Orleans has to offer! be sure to visit us again soon!
2out of 5
by A verified traveller fromuk but live in France

Worst receptionist I have ever experienced.

Posted 11-Aug-2016
I had a complaint about my room so visited reception. During my complaint explanation the receptionist took three phone calls. After each call she said to me 'will that be all sir'. When I said no I was appalled with her manners never mind my room she replied I was abusive, I was not, and should she call security to have me removed from the hotel!! I said yes, they never arrived and my room never improved
Comment from Hotel Management
15-Aug-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your experience with us. I'm disappointed to hear about your experience with our front desk. This does not seem consistent with the service we strive provide to all of our guest. I will be sure to follow up with them directly to ensure that this does not happen again. It's important that our guest feel comfortable bringing their concerns to us, as we're always happy to help. I hope that this does not deter you from future stays and look forward to having another chance in welcoming you back.
5out of 5
by A verified traveller

Great location near all attractions

Posted 10-Aug-2016
Great time, hotel was centrally located. Can't say enough everything was great!
Comment from Hotel Management
11-Aug-2016 by Mike Larose-GM, Hotel Management
Thank you for sharing your 5-star experience with us! It's hard not to have a great time when visiting the Big Easy. Be sure to come back again!