Ratings based on 4,186 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromAmsterdam

leuk hotel op loopafstand van the French Quartier

Posted 27-Feb-2017
Pros: Centraal gelegen, lekker ontbijtbuffet, klein zwembad met binnentuintje, prima service, vriendelijk personeel en goede valetparking.
Cons: De kamer was prima, maar kon wel een opfrisbeurt gebruiken. We hoorden dat het hotel in mei voor maanden dicht gaat voor een renovatie.
Location: Op loopafstand van the French Quartier, zeker in de de Mardi Gras periode een aanrader! In de buurt ook van shoppingcentrum en de Mississipi.
Ideaal hotel voor een verblijf voor een paar dagen in New Orleans. Je huurauto kun je voor de deur achterlaten; de mannen van de valetparking zijn super vriendelijk en behulpzaam! Mogelijkheid van een kamer met woonkamergedeelte - kinderen kunnen op een sofa slapen, met eigen slaapkamer voor de ouders. Klein keukentje. Enige nadeel; de kamer heeft geen raam met buitenzicht. Woon- en slaapkamer hebben een eigen TV. Het binnentuintje is gezellig en heeft een klein zwembad. Ontbijtbuffet is prima en wordt goed aangevuld. Personeel van de receptie en de conciërge zijn vriendelijk en behulpzaam. Hotel heeft geen restaurant, maar volop eetgelegenheden op loopafstand. Er bevindt zich wel een bar naast het hotel. Goede Wifi. Ligging hotel is centraal, vlak bij de Canal. Op loopafstand van the French Quartier, een shoppingcentrum, de Mississipi. Het hotel wordt binnenkort gerenoveerd. Zeker een aanrader, ook met kinderen!
5out of 5
Recommended
for Everyone
by A verified traveller fromohio

great location

Posted 26-Feb-2017
Pros: great breakfast! great staff!
Cons: they are working on it and this hotel will reopen in september under new name!
Location: 5+++ anything you want in town is close enough to walk and my favorite 2 restaurants are only 2 blocks away! Mothers and huck finns!
under renovation but still great stay! everything was wonderful and the location gets you everything downtown and french quarter within walking distance!
Comment from Hotel Management
27-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for sharing your feedback with us, Chuck! It sounds like you had a wonderful time visiting the Big Easy, thanks to our convenient location. While we do have some exciting new changes happening at our location, it certainly doesn't affect the 5-star service we provide! Be sure to come back and see us again soon.
4out of 5
Recommended
for Everyone
by A verified traveller

Close to the Parades and not far from the French Q

Posted 21-Feb-2017
If you are going during Mardi Gras, make sure you find out when the parades are going to be. Some roads were blocked off because of them. We ended up parking in a near by garage and walking to the hotel. It wasn't far and we didn't have a lot of luggage. Check in was easy and quick. The hotel is old and the only place that reflected the age was the bedroom. High ceilings and plaster walls. The room was spacious with separate living room and bedroom. We got a suite. Breakfast is included and was good. There is a small bar inside the hotel with friendly bartenders. Overall experience was great.
Comment from Hotel Management
22-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for sharing your review with us, Yvonne. The carnival season is a wonderful time to visit New Orleans! We're delighted to hear that you enjoyed your experience overall and can't wait to welcome you back again.
4out of 5
Recommended
for Everyone
by A verified traveller fromTN

Close to everything

Posted 21-Feb-2017
Shower pressure was awesome! Rooms are a little cramped but it was worth it since we didn't stay in the hotel that much other than to sleep. Love that it was close to everything and all of the staff members were really nice and helpful!
Comment from Hotel Management
22-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for sharing your feedback with us, Erica! Our convenient location really is perfect for anyone looking for a true New Orleans experience. We have some exciting new changes happening to our location and look forward to welcoming you back again!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Feb-2017
Nice hotel, friendly and helpful staff. Good location for my conference at the convention centre.
Comment from Hotel Management
21-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for sharing your review with us. You'll always find consistent friendly and helpful service when visiting us! Come back and see us again soon.
5out of 5
Recommended
for Everyone
by A verified traveller fromSydney, Australia

all staff is great ...close to everything.

Posted 19-Feb-2017
I needed to get to Convention center but also wanted to stay within the walking distance of all the action. This place is perfect location for both. Complementary breakfast was a great plus. Would recommend and stay here again!
Comment from Hotel Management
21-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for sharing your feedback with us, Elvis. Our location is perfectly located in the heart of the city making is easier than ever to enjoy all that New Orleans has to offer! We appreciate your recommendation and can't wait to welcome you back again.
4out of 5
Recommended
for Everyone
by A verified traveller fromFlorida

Well located on Magazine St in the French Quarter

Posted 17-Feb-2017
Pros: Location
Cons: Better towel cleaning
Many buildings on Magazine St. are undergoing renovations this month (Feb 2017). I expect that, in a few months, the whole street will look new. There are restaurants within a short walking distance. Canal Street, where the street cars are, is 3 short blocks away. This hotel is nice, a building that was once a warehouse and has been converted. Our room was small, but, it had a refrigerator, microwave and desk. We had to keep the drapes closed at all times because we were on the ground level and immediately adjacent to our window, were parked cars, therefore no privacy. Some of the towels had stains on them, but, the bathroom was clean. The breakfast was fine and coffee and tea were available most of the day. The valet staff was very friendly and helpful. The front desk staff could be a bit more lively and quick.
Comment from Hotel Management
17-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for sharing your review with us, we appreciate your feedback. We're happy to hear that you enjoyed your stay with us over all. I will be sure to follow up with my staff to ensure your concerns are addressed quickly. We have some exciting new changes happening at our Hotel and hope to get another chance to welcome you back again!
4out of 5
Recommended
for Everyone
by A verified traveller fromCanada

Convenient location

Posted 15-Feb-2017
Pros: The hotel is located within walking distance of the French Quarter.
Cons: Room cleaning could be improved.
Location: Being close to the French Quarter, the trolley lines, and great restaurants makes this hotel the perfect location.
The only negative comment I have was that I had to request the bedding be changed. We were there for a week and upon checking, I was told that bedding is changed every 3 days. My inquiry was made on day 5. The hotel staff were great and the cookies, located in the lobby, fantastic.
Comment from Hotel Management
16-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for your feedback, Rena. Our location is perfect for anyone looking to discover all that New Orleans has to offer. It's great being so close to many of the cities popular attractions. I can assure you I will follow up with my staff to address any of your concerns. We certainly don't want you to feel inconvenienced during your stay, we know how important a clean room can be when traveling. Be sure to come back and see us again soon for another fantastic stay!
3out of 5
by A verified traveller fromOntario, Canada

Good location, fair value for New Orleans

Posted 14-Feb-2017
Pros: Location & price
Cons: There are safes in the room but they are situated in a small closet & in such a way as to be very unfriendly to figure out how to use & access them.
Location: Within 15 minute walking distance Creole Queen paddleboat, Audubon Aquariium, French Quarter & WWII Museum. On bus route to Audubon Zoo.
The room was not quite as nice as shown in the photos but that's probably to be expected. The breakfast was pretty basic and not too appetizing. Generally the staff was very good. I would have rated it higher but unfortunately money was taken from my room. Not much was really done about it but to be fair anyone could say money was taken, so I wasn't really expecting to get my cash back. I guess it's all part of the New Orleans experience but because of the theft I can't really recommend staying here.
Comment from Hotel Management
15-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for sharing your feedback with us, Doug. We're delighted to hear that you enjoyed the convenience of our location. It really is perfect for anyone looking looking for a true New Orleans experience. I'm sorry to hear that you had some difficulties with out in-room safes. Directions are posted nearby and our staff is always happy to assist you in any way. Your concerns are very serious and I will be sure to follow up with my staff to ensure proper procedures are being followed.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice and quaint.

Posted 14-Feb-2017
Pros: Location was great and building was very interesting.
Cons: Breakfast could be improved by better egg menu.
Location: Lot's of sightseeing and walking distance to restaurant's and Bus tour and Casino.
For a super old building it was nice. Breakfast could have been better but was pretty much the usual for this price point. Lots of construction in the area but didn't bother us.
Comment from Hotel Management
14-Feb-2017 by Mike Larose-GM, Hotel Management
Thank you for sharing your feedback with us. Our convenient location is just perfect for anyone looking to explore what New Orleans has to offer. Our unique property is a great reminder of where you're staying! As we're always looking for new ways to improve out service, we'll be sure to make note of your concerns. We look forward to having another chance to welcome you back in the future for another great stay!