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Astor Crowne Plaza New Orleans

Star Rating
4 out of 5

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Pool
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.0 out of 5 Very good
2,862 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

739 Canal Street, New Orleans, LA

Explore the area

Popular LocationSaenger Theatre5 min walk
Popular LocationHarrah's New Orleans Casino8 min walk
Popular LocationAudubon Aquarium of the Americas11 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking (LEISURE)

    Photos of Room, 1 King Bed, Non Smoking (LEISURE)

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (LEISURE)

  • Standard Room

    Photos of Standard Room

    4.1/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsStandard Room

  • Room, 2 Queen Beds, Non Smoking

    Photos of Room, 2 Queen Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Non Smoking

  • Suite, 1 King Bed, Non Smoking

    Photos of Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking

  • Room, 1 King Bed, Non Smoking (Alexa)

    Photos of Room, 1 King Bed, Non Smoking (Alexa)

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Alexa)

  • Room, 2 Queen Beds, Non Smoking (Alexa)

    Photos of Room, 2 Queen Beds, Non Smoking (Alexa)

    4.1/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Non Smoking (Alexa)

  • Deluxe Room

    Photos of Deluxe Room

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsDeluxe Room

  • Deluxe Room, 1 King Bed, Non Smoking

    Photos of Deluxe Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking

  • Deluxe Room, 2 Queen Beds, Non Smoking

    Photos of Deluxe Room, 2 Queen Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking

  • Room, 2 Queen Beds, Non Smoking, City View

    Photos of Room, 2 Queen Beds, Non Smoking, City View

    4.1/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Non Smoking, City View

About this area

New Orleans

In the city centre, Astor Crowne Plaza New Orleans is in New Orleans's French Quarter neighbourhood, an area with good shopping. Bourbon Street and Jackson Square are notable landmarks, and the area's natural beauty can be seen at City Park and Audubon Park. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Our guests appreciate the hotel's location for the sightseeing.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Bourbon Street - 1 min walk
  • Saenger Theatre - 5 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Jackson Square - 10 min walk
  • Audubon Aquarium of the Americas - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

Restaurants

  • Red Fish Grill - 1 min walk
  • Felix's Restaurant & Oyster Bar - 2 min walk
  • Galatoire's - 2 min walk
  • Palace Cafe - 2 min walk
  • Dickie Brennan's Steakhouse - 3 min walk
Questions about this property?Find answers

About this property

Astor Crowne Plaza New Orleans

4-star New Orleans hotel in French Quarter, walk to Canal Street
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 693 rooms provide complimentary wireless Internet access, 24-hour room service and TVs. Premium bedding, coffee/tea makers and hairdryers are among the other amenities available to guests.
Astor Crowne Plaza New Orleans offers 693 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 49 per day

Food and drink

  • Breakfast available for a fee: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (32001 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for lunch and dinner
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: this property does not allow coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza New Orleans New Orleans
Astor Crowne Plaza New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Astor Crowne Plaza New Orleans and receive a full refund?
Yes, Astor Crowne Plaza New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Astor Crowne Plaza New Orleans cancellation policy on our site for more details about any exclusions or requirements.
Is Astor Crowne Plaza New Orleans pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Valet parking is available for USD 49 per day.
What time is check-in at this property?
Check-in is from 4 PM to midnight.
What time is check-out at Astor Crowne Plaza New Orleans?
Checkout is at 11 AM. Late checkout is available for USD 200 (subject to availability).
Where is Astor Crowne Plaza New Orleans located?
Located in French Quarter, this hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot.

Guest reviews

Overall score and ratings for Astor Crowne Plaza New Orleans

4.0
Very good
2,862 reviews
5 - Excellent
1,153
4 - Good
979
3 - Okay
389
2 - Mediocre
198
1 - Poor
143
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
4.0
Property condition
5.0 out of 5 Excellent
Verified traveller
Aug 11, 2020
    This traveller didn’t leave comments with their review
    Stayed 3 nights in Aug 2020
    5.0 out of 5 Excellent
    Verified traveller
    Aug 10, 2020

      I loved my stay here. The location is perfect it’s right on the corner of Bourbon and Canal. It’s perfect if you wanna go to Bourbon street at night and enjoy the shopping along Canal St during the day. The room was huge, very well cleaned and comfortable. The

      Stayed 3 nights in Aug 2020
      1.0 out of 5 Terrible
      Verified traveller
      Travelled with family
      Aug 9, 2020
      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      The halls are dirty, bedrooms gross no coffee no fridge had a view of the wall, Michael was rude and not helpfull. Because of covid there was only a few customers so you think they could clean

      Stayed 1 night in Aug 2020
      5.0 out of 5 Excellent
      Kan, Jacksonville
      Travelled with partner
      Aug 1, 2020
      • Liked: Cleanliness, staff & service, property conditions & facilities

      Very friendly and professional staff. Definitely will come back to stay again.

      Stayed 1 night in Jul 2020
      1.0 out of 5 Terrible
      Nikki, Michigan
      Travelled with group
      Jul 31, 2020
      • Disliked: Cleanliness, amenities

      The rooms were dirty and STINK, the majority of the stay no one was at the front desk to provide assistance and the worse part aside from stinking so bad, the walls are PAPER thin and you can LITERALLY hear the person(s) in the next room conversation crystal clear ... The lobby and elevators are nice but the furniture is out dated. My friends arrived later than I did and once they seen their room or should I say smelled their room they were very unsatisfied and asked to speak with the hotel manager whom tried to accommodate them by showing six other rooms which were all in the same horrible condition as the one they originally booked .. The only great thing about this hotel is the location. This place is LITERALLY in the heart of all the action, but other than that I wouldn't take a cheap trick here. Again if ur planning to stay here bring ear and nose plugs. I give this place a -5

      Stayed 2 nights in Jul 2020

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