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Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

Photo gallery for Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Restaurant

Overview of Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

4.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
739 Canal Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationBourbon Street1 min walk
  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationCaesars Superdome16 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Room options

About this area

New Orleans

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel is located in French Quarter, a neighborhood in New Orleans with good shopping. Bourbon Street and Jackson Square are notable landmarks, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Looking to enjoy an event or a game while in town? See what's going on at Caesars Superdome. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • Bourbon Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Saint Louis Cathedral - 11 min walk
  • Caesars Superdome - 16 min walk

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • Carousel Piano Bar & Lounge - 3 min walk
  • Bourbon Street Drinkery - 2 min walk
  • Starbucks - 1 min walk
  • Amorino Gelato al Naturale - 1 min walk
  • Krystal - 1 min walk

About this property

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

4.5-star luxury hotel near Bourbon Street
Located close to Canal Street and Harrah's New Orleans Casino, Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel provides a bar, a gym, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • ATM/banking services, wedding services, and an elevator
  • Concierge services, meeting rooms, and a porter/bellhop
  • Guest reviews say good things about the dining options, helpful staff, and proximity to shopping
Room features
All 693 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 bar
  • 1 restaurant

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (32001 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Pool
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Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 9.00 per accommodation, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15–35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans an IHG Hotel
Astor Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans French Quarter an IHG Hotel

Frequently asked questions

Does Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel?

As of Mar 21, 2023, prices found for a 1-night stay for 2 adults at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel on Apr 2, 2023 start from CA $171.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel?

Valet parking is available for USD 49 per day.

What time is check-in at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel?

Check-in is from 4 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel located?

Located in French Quarter, this luxury hotel is steps from Canal Street and Bourbon Street. Harrah's New Orleans Casino and Jackson Square are also within 15 minutes. Canal at Bourbon Stop and Canal at Carondelet Stop are within a 2-minute walk.

Can I cancel my reservation for free at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel and receive a full refund?

Yes, Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel Reviews

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 585 out of 1587 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 439 out of 1587 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 253 out of 1587 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 166 out of 1587 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 144 out of 1587 reviews" "
" "2 - Terrible 9%

7.7/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Walking distance to many things.
Stayed 1 night in Mar 2023

8/10 Good

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location! The room was spacious and clean. Also love the restaurant downstairs.
Stayed 2 nights in Mar 2023

2/10 Terrible

Raja

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Sink was not cleaned on arrival. Then it was clogged and regurgitated gunk throughout our stay. Attached restaurant was not really accessible and communicative regarding expectations (estimated wait times)
Stayed 2 nights in Mar 2023

10/10 Excellent

Kimble

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Jamie

Liked: Property conditions & facilities
Disliked: Staff & service
There was a per night charge of $60 that was not communicated before the stay. The valet staff was rude. Front desk and cleaning staff was extremely accomodating.
Stayed 3 nights in Mar 2023

8/10 Good

edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The valet parking guys, are so awesome and helpful
Stayed 1 night in Mar 2023

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
We asked for extra towel. Never received them. Very loud and shady people hanging around front entrance
Stayed 2 nights in Mar 2023

8/10 Good

JUDITH, STUTTGART

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. The staff was good. Only problem I had was the concierge scratch my car. I didn’t notice it till I was halfway home.
Stayed 2 nights in Mar 2023

2/10 Terrible

Lukas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After trying valet for an hour I was told to park 2 blocks away from the hotel…. Since they busy… I did. so pulled in their suggested parking garage which is so low that I scratched my car on the top! I had to Schlepp 3 bags for two blocks without any help- this is the worst experience ever… mostly fraternity party ppl guests - unfriendly staff and not worth staying there!! Stay away if you over 25 …. I sleep around 200 nights a year in hotel rooms all over the world.. but this is insanely the worst experience in the last 3 years…
Stayed 1 night in Mar 2023