Astor Crowne Plaza New Orleans French Quarter

Photo gallery for Astor Crowne Plaza New Orleans French Quarter

Primary image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Astor Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans French Quarter

4.5 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
739 Canal Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationBourbon Street1 min walk
  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationAudubon Aquarium of the Americas11 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

About this area

New Orleans

Astor Crowne Plaza New Orleans French Quarter is located in French Quarter, a walkable area in New Orleans with good shopping. Bourbon Street and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at Jackson Square and Mississippi River. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Bourbon Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Jackson Square - 10 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Saint Louis Cathedral - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • Palace Cafe - 2 min walk
  • Mr. B's Bistro - 3 min walk
  • Criollo Restaurant - 3 min walk
  • Carousel Bar - 3 min walk
  • Daisy Dukes Restaurant - 3 min walk

About this property

Astor Crowne Plaza New Orleans French Quarter

Luxury New Orleans hotel in French Quarter, walk to Canal Street
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Astor Crowne Plaza New Orleans French Quarter offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (32001 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans an IHG Hotel
Astor Crowne Plaza New Orleans French Quarter Hotel
Astor Crowne Plaza New Orleans French Quarter New Orleans
Astor Crowne Plaza New Orleans French Quarter Hotel New Orleans

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 806 out of 2158 reviews
5 - Excellent 37%
Rating 4 - Good. 648 out of 2158 reviews
4 - Good 30%
Rating 3 - Okay. 329 out of 2158 reviews
3 - Okay 15%
Rating 2 - Poor. 203 out of 2158 reviews
2 - Poor 9%
Rating 1 - Terrible. 172 out of 2158 reviews
1 - Terrible 8%

4.0/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased that the Astor Crowne Plaza is very close to the activities and various attractions and restaurants are within walking distance. There is also a trolley car that runs along the main street allowing visitors to sight see. It would have been nice to have a continental breakfast. The coffee maker in my room had not been cleaned or utilized in several months,
Stayed 5 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Great location but rooms were not up to par.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Staff & service, property conditions & facilities
No refrigerator or microwave
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
This place best feature is best known for its location. Central to everything and right next to bourbon street. However the upkeep needed some tlc. My room had rust in the tub, stains on the walls and carpet. The staff were very friendly. The mattress were not comfortable, hopefully they will upgrade the mattresses
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice lobby, a lot of homeless outside
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location is convenient to trolley and Bourbon Street acrivities. Front desk staff was less than informative about internet, room was not clean and smelled bad, bed was uncomfortable, A/C only half worked and tub was rusty and old.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
The homeless all around. Not hotel's fault. The city of NOLa needs to help them not just walk by them. Transsit was great and inexpensjve. Hotel staff great. Concierge was great especially the woman whose name I forget helped us with many things. Plenty of bars food optikns inside quarter and outside quarter.
Stayed 6 nights in Jun 2022

3/5 Okay

Travelled with group
Disliked: Staff & service
Great location for the French Quarter. The rooms are not near as good as the pictures on the website.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness
Had a great stay, hotel in prime location but in need of some cosmetic work. Room was okay but tub faucet leaked, rust around tub drain and shower head in need of replacement. We were in room 1110. Room was a little dusty, you can tell it wasn’t inspected after cleaning. Staff was friendly.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is less than a block from Bourbon St. You’re in the heart of the city, next to many 24hr locations. Being so close to Bourbon, the hotel is really quiet. The staff were friendly and very helpful.
Stayed 2 nights in Jun 2022