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Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

Photo gallery for Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

4.5 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
739 Canal Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationBourbon Street1 min walk
  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationCaesars Superdome16 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Room options

About this area

New Orleans

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel is located in French Quarter, a neighborhood in New Orleans with good shopping. New Orleans Jazz Museum and Marie Laveau House of Voodoo are local attractions and those in the mood for shopping can visit Canal Street and Royal Street. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • Bourbon Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Saint Louis Cathedral - 11 min walk
  • Caesars Superdome - 16 min walk

Getting around

  • St Charles Streetcar Line - 11 min drive
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • Palace Cafe - 2 min walk
  • Mr. B's Bistro - 3 min walk
  • Criollo Restaurant - 3 min walk
  • Carousel Bar - 3 min walk
  • Daisy Dukes Restaurant - 3 min walk

About this property

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

4.5-star luxury hotel near Bourbon Street
Near Canal Street and Caesars Superdome, Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel provides a bar, a gym, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Concierge services, wedding services, and a ballroom
  • ATM/banking services, tour/ticket assistance, and smoke-free premises
  • Guest reviews say good things about the dining options, helpful staff, and proximity to shopping
Room features
All 693 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (32001 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 5.00 per accommodation, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 15 and USD 35 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans an IHG Hotel
Astor Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans French Quarter an IHG Hotel

Frequently asked questions

Does Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel on Dec 21, 2022 start from CA $154.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel?

Valet parking is available for USD 49 per day.

What time is check-in at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel?

Check-in is from 4 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel located?

Located in French Quarter, this luxury hotel is steps from Royal Street, Canal Street, and Bourbon Street. Harrah's New Orleans Casino and Jackson Square are also within 15 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot.

Can I cancel my reservation for free at Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel and receive a full refund?

Yes, Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel Reviews

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel Reviews

Overall score and ratings

3.8

Good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 697 out of 1855 reviews" "
" "5 - Excellent 38%
Rating 4 - Good. 513 out of 1855 reviews" "
" "4 - Good 28%
Rating 3 - Okay. 300 out of 1855 reviews" "
" "3 - Okay 16%
Rating 2 - Poor. 186 out of 1855 reviews" "
" "2 - Poor 10%
Rating 1 - Terrible. 159 out of 1855 reviews" "
" "1 - Terrible 9%

3.9/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Michele
Travelled with family
Disliked: Amenities
I had registered for a room with a view of the French Quarter and when I arrived, no such room was reserved, even though I paid extra for it, so I had to request it. Parking was $59 per night for Valet—the garage was not visible from the entrance of the hotel, and it wasn’t clear as to where that was—and they charged me an extra $20 CASH when I was leaving because I was picking up my car after 2 PM. After paying over $300 a night and $59 extra for parking—which was NOT advertised—and staying in a hotel that was super expensive for the lack of amenities, I was not happy. I will not stay here again unless necessary.
Stayed 2 nights in Dec 2022

3/5 Okay

Mikkia
Travelled with family
Liked: Staff & service
Great location.

4/5 Good

Tishana
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! I just wish the room was bigger, too narrow and not enough space to move around.

4/5 Good

Khaerlos, Chicago
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a hotel close to everything only bad thing at least for me is the time they do the cleaning I think for a hotel located in the French quater the. Cleaning time is too early 9:00am I will probably say 12 or later do a lot the people still sleeping at that time

1/5 Terrible

ASHISH
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I alreay spend $400 including Valet parking, had following of issues 1) hotel is not equipped to handle hot water when hotel is sold-out- we took cold shower for two days. 2) No comfoter was on the bed - We had bed sheet and pillows only- called housekeeping and phone was keep ringing for more the 4 minutes and i gave up 3) Paid $49.00 for Valet parking, took 30 minutes to bring the car from the Garage for 1st day and 2nd day Hotel staff is not able to bring the car due to event,( road was closed for a block)- we walk 2.5 block after the check-out and made three trips and also helped older couples to move there luggage from hotel to parking block.- poor management and no communication to customers, 4) Faucets was broken in the room and water was leaking
Stayed 2 nights in Nov 2022

5/5 Excellent

Michel
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

2/5 Poor

Curtis, Pensacola
Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was reasonably priced until you factor in that it is right next to the elevator shaft and you can hear every time an elevator goes up or down. Very disappointed.
Stayed 2 nights in Nov 2022

5/5 Excellent

Kathleen M.
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient.people were so helpful. One young man Sam at the front desk was very kind during the check-in process.
Stayed 5 nights in Nov 2022

5/5 Excellent

Toni Michelle
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great view and it was a lovely room. It was clean and my first impression was awe at how lovely everything was as soon as i walked in the door.
Stayed 2 nights in Nov 2022