Hall

Alder Hotel Uptown New Orleans – Avis

3 out of 5
Alder Hotel Uptown New Orleans
4545 Magnolia Street, New Orleans, LA

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 676 avis sur 1004." "
Note de 8 – Bien, d’après 224 avis sur 1004." "
Note de 6 – Acceptable, d’après 54 avis sur 1004." "
Note de 4 – Médiocre, d’après 27 avis sur 1004." "
Note de 2 – Terrible, d’après 23 avis sur 1004." "

9,2/10

Propreté

9,4/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Amélie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was really nice and the beds were comfortable and the staff was really friendly !
Séjour de 2 nuits en juillet 2023
KB a répondu le 14 juill. 2023
Hi Amelie, Glad you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to our historic New Orleans hotel soon!

10/10 – Excellent

NATACHA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Belle chambre et pas dispendieux
Pas loin du french quater en auto et stationnement gratuit, très belle place et très propres
Séjour de 1 nuit en novembre 2022
KB a répondu le 14 nov. 2022
Merci d'avoir choisi notre hôtel et d'avoir pris le temps de partager votre note et votre avis.

10/10 – Excellent

angela

Voyage de couple
I was having surgery next door at Ochsner Baptist and this hotel was so convenient.
Séjour de 1 nuit en mai 2024
JDV a répondu le 20 mai 2024
Hi Angela, we are glad you enjoyed our location! Thank you for choosing our hotel and taking the time to share your perfect rating!

10/10 – Excellent

Laura

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great experience. We stayed one night while headed to Florida. It was perfect for our needs. Budget friendly and parking is complimentary with is AMAZING! Considering all hotels want to charge a parking fee that is usually ridiculous. Thanks for a great stay Alder Hotel!!
Séjour de 1 nuit en mai 2024
JDV a répondu le 22 mai 2024
Hi Laura, Glad you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to our historic New Orleans hotel soon!

6/10 – Acceptable

Selina

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
bathroom has no door lock.
Séjour de 1 nuit en mai 2024
JDV a répondu le 21 mai 2024
Hi Selina, Thank you for choosing our historic hotel for your New Orleans visit. We are sorry to learn that you were disappointed with aspects of your stay. Please know that your comments have been shared with our management team. Overall, we hope you enjoyed your time in New Orleans, and we hope for a future opportunity to restore your confidence in our services.

10/10 – Excellent

Laurence

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is nice. There are a few restaurants around and a rouse market. Rooms have microwave, fridge, dishes.
Séjour de 6 nuits en mai 2024
JDV a répondu le 17 mai 2024
Hi Laurence, Thank you for sharing the positive feedback for our hotel. We are thrilled you had a great experience and we look forward to seeing you again, soon.

8/10 – Bien

Asaf

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good value hotel in a very good uptown location, close to Tulane and some nice restaurants. Free parking lot was converted . Very nice and accommodating staff. No gym was the only small issue for me.
Séjour de 3 nuits en mai 2024
JDV a répondu le 14 mai 2024
Hi Asaf, Thank you for staying with us and sharing your wonderful 4-star review!

10/10 – Excellent

Brett

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the place would recommend anyone to visit
Séjour de 1 nuit en avril 2024
JDV a répondu le 13 mai 2024
Hi Brett, thanks for sharing your love for our historic hotel. We hope to welcome you back again soon!

10/10 – Excellent

Elizabeth

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Réception was so welcoming when we arrived. They have coffee out in morning and also a machine in room. As well as small fridge, microwave and plates and silverware. Our room looked out on swim pool and a side of the hospital. And we knew this when we booked. The price was very reasonable for NoLA But it’s more during Mardi Gras of course Walked 1 block to 3 restaurants. Very quiet area
Séjour de 4 nuits en mai 2024
JDV a répondu le 13 mai 2024
Hi Elizabeth, thank you for choosing our hotel. We appreciate your perfect rating and wonderful review and look forward to welcoming you for your next NOLA visit.

10/10 – Excellent

Dave, Marietta

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A Great location for an uptown property with free parking.
Séjour de 1 nuit en mai 2024
JDV a répondu le 13 mai 2024
Hi Dave, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and we appreciate your feedback about our location. We look forward to the opportunity to welcome you back soon.

8/10 – Bien

Chintu

Points forts : Propreté, service et personnel
Great location, free parking
Séjour de 2 nuits en mai 2024
JDV a répondu le 10 mai 2024
Hi Chintu, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and appreciate your feedback about our great location and free parking. We look forward to the opportunity to welcome you back soon.

8/10 – Bien

Allan

Points forts : Commodités, état et installations de l’hébergement
Caroline at the front desk is exceptional
Séjour de 1 nuit en mai 2024
JDV a répondu le 8 mai 2024
Hi Allan, Thank you for reaching out. We appreciate the feedback for our hotel and especially our staff. We will be sure to pass on the kind words to Caroline and we hope for the opportunity to welcome you back.

8/10 – Bien

Rita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was a nice quiet area, could walk to restaurant. Will need transportation to get to other area of NOLA, we used Lyft. Staff are not familiar with what is around the area to eat, drink!
Séjour de 4 nuits en mai 2024
JDV a répondu le 8 mai 2024
Hi Rita, Thank you for choosing our hotel and for sharing your excellent rating and review.

10/10 – Excellent

Kevin, Seffner

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and free parking.
Séjour de 7 nuits en avril 2024
JDV a répondu le 8 mai 2024
Hi Kevin, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and appreciate your feedback about our location and free parking. We look forward to the opportunity to welcome you back soon.

8/10 – Bien

Heidi, Castle Rock

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean rooms with nice mini coffee and fridge area. Close to Tulane
Séjour de 1 nuit en mai 2024
JDV a répondu le 8 mai 2024
Hi Heidi, we're glad that your stay was so enjoyable. Thanks for the excellent rating!

10/10 – Excellent

Isabelle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My stay was great and I will definitely be back! However, when I used to stay here a few years ago, they used to offer breakfast which was great. I would have loved it if they offered breakfast, especially for the money I'm paying.
Séjour de 4 nuits en avril 2024
JDV a répondu le 3 mai 2024
Hi Isabelle, Glad you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to our historic New Orleans hotel soon!

10/10 – Excellent

Marie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is my go-to hotel when visiting New Orleans for a quick trip. The location is perfect - 1 mile from Tulane, a six minute walk to Freret Street where there are multiple options for dining AND a grocery store. One of the key benefits for me is 24-hour secured off-street parking, which is located directly across the street from the hotel. Some recent wonderful upgrades to the lobby area and the rooms make this hotel even more welcoming and comfortable. The staff is always friendly and ready to answer any questions. All of this for a very affordable nightly rate, which is important. Give the Alder a try on your next visit to NOLA - you won't be disappointed!
Séjour de 2 nuits en avril 2024
JDV a répondu le 3 mai 2024
Hi Marie, Reviews like yours are what we strive for! Thank you for choosing our historic hotel and taking the time to share your experience. We're glad you enjoyed your stay in New Orleans and we look forward to the opportunity to welcome you back soon.

10/10 – Excellent

Stacey

Séjour de 2 nuits en avril 2024
JDV a répondu le 22 mai 2024
Hi Stacey, we're delighted to receive your perfect rating and to hear you had a wonderful stay with us.

4/10 – Médiocre

Sarita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
JDV a répondu le 3 mai 2024
Hi Sarita, Your rating suggests we missed the mark during your visit. Please contact us at the email address on our website so that we may locate your reservation and do our best to make it right.

6/10 – Acceptable

Robb

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Staff was incredibly friendly and super helpful. The room was fine, nothing special. Half the outlets didn’t work and I had to find one that did just to get the tv to work. The pool had trash and leaves in it, which I could see from my balcony. Overall, I’d stay here again if I needed to, got the job done.
Séjour de 1 nuit en avril 2024
JDV a répondu le 2 mai 2024
Hi Robb, Thank you for choosing our hotel for your recent stay. We are very sorry for the difficulties you experienced during your stay, and we apologize for the inconvenience. The issues you described are not typical of the guest experience we strive to provide. Please know all your comments have been shared with management. Overall, we hope you enjoyed your time in New Orleans, and we hope for an opportunity to restore your confidence in our services.

10/10 – Excellent

Geoffrey

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms were unusually large, and I suggest they advertise that. Its a nice feature. The room has quality furnishings, bedding, better-than-most shower, etc. The hotel is a close distance to the Tulane University. The only drawback, is that the balcony that is advertised--at least on our second floor room--was not worth mentioning and was unfurnished.
Séjour de 3 nuits en avril 2024
JDV a répondu le 2 mai 2024
Hi Geoffrey, Thank you for choosing our hotel and for sharing your excellent rating and review.

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was so clean! Great coffee in the room as well. Friendly staff, comfy beds. The view off the balcony of the trash can & silo thing was a bit disappointing but we just closed the curtains! 😉 We really enjoyed our stay!
Séjour de 1 nuit en avril 2024
JDV a répondu le 2 mai 2024
Hi Jason, we're glad that your stay was so enjoyable. Thanks for the excellent rating!

10/10 – Excellent

Emily

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Great stay, excellent value. Freret is a treasure of a neighborhood and also very convenient.
Séjour de 4 nuits en avril 2024
JDV a répondu le 30 avr. 2024
Hi Emily, thank you for visiting our New Orleans hotel! We look forward to welcoming you for your next NOLA visit.

10/10 – Excellent

Iris

Séjour de 1 nuit en avril 2024
JDV a répondu le 20 mai 2024
Hi Iris, Thank you for the great rating of our hotel! We are glad you enjoyed your stay and hope to see you again soon.

8/10 – Bien

John

Voyage en famille
Points forts : Propreté, service et personnel
Great service!
Séjour de 1 nuit en avril 2024
JDV a répondu le 29 avr. 2024
Hi John, thanks for the great review! We appreciate your comments about our great service and hope to welcome you back again soon!

10/10 – Excellent

Jonathan

Points forts : Propreté
Séjour de 1 nuit en mars 2024
JDV a répondu le 25 avr. 2024
Hi Jonathan, We’re thrilled that you had a great stay. Thanks for your perfect rating!

10/10 – Excellent

Atara

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean business hotel in quiet area with good food
Séjour de 2 nuits en avril 2024
JDV a répondu le 25 avr. 2024
Hi Atara, we're thrilled that your stay was so enjoyable! Thank you for your perfect rating.

8/10 – Bien

Rebecca

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
JDV a répondu le 25 avr. 2024
Hi Rebecca, we're glad that your stay was enjoyable. Thanks for the excellent rating!

10/10 – Excellent

David

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All staff was very friendly and helpful. I highly recommend The Alder.
Séjour de 4 nuits en avril 2024
JDV a répondu le 25 avr. 2024
We are so glad you enjoyed our friendly staff! Thank you for choosing our hotel and taking the time to share your recommendation! We hope to welcome you back to our historic New Orleans hotel—soon!

10/10 – Excellent

Brett

Séjour de 1 nuit en avril 2024
JDV a répondu le 25 avr. 2024
Hi Brett, thank you for choosing our hotel for your New Orleans stay. We appreciate your excellent 5-star rating and look forward to welcoming you for your next NOLA visit.

6/10 – Acceptable

Lori

Points forts : État et installations de l’hébergement
I like the convenience of this hotel however the rooms are in dire need of a makeover .
Séjour de 2 nuits en avril 2024
JDV a répondu le 25 avr. 2024
Hi Lori, Thanks for choosing our historic hotel for your recent NOLA stay. We usually receive high marks for our accommodations, but we apologize for missing the mark during your visit. Please know your comments have been shared with management and we hope for a future opportunity to restore your confidence in our services.

8/10 – Bien

Cynthia

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel’s amenities could use an update. They have a little market in the lobby but the choices are very limited. The TVs are not smart TVs as we’ve come to expect in hotels. The immediate surrounding area is a bit off putting but we grew to like it as there were many restaurants, cafes, coffee shops and even a specialty grocery store within a short walking distance. We ended up loving our stay…. Oh, except for the pillows. They were way too big and gave us a neck ache.
Séjour de 2 nuits en avril 2024
JDV a répondu le 22 avr. 2024
Hi Cynthia, Thank you for choosing our historic hotel. We are glad you enjoyed most aspects of your stay. Please know that your comments have been shared with our management team. Overall, we hope you enjoyed your time in New Orleans and hope to welcome you again to restore your confidence in our services.

8/10 – Bien

Stephen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
JDV a répondu le 22 avr. 2024
Hi Stephen, thank you for choosing our hotel and sharing your excellent 4-star rating!

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
JDV a répondu le 22 avr. 2024
Hi Jennifer, we're thrilled that your stay was so enjoyable! Thank you for your perfect rating.

10/10 – Excellent

Michaele

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sehr freundliches und hilfreiches Personal am Empfang, sichere Gegend, guter Supermarkt in der Nähe, großer Parkplatz
Séjour de 7 nuits en avril 2024
JDV a répondu le 25 avr. 2024
Hi Michaele, Vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir freuen uns über Ihre perfekte Bewertung und wunderbare Bewertung und freuen uns, Sie bei Ihrem nächsten Besuch in New Orleans begrüßen zu dürfen.

10/10 – Excellent

Carl

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice stay
Séjour de 2 nuits en avril 2024
JDV a répondu le 19 avr. 2024
Hi Carl, We are glad that you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to our historic New Orleans hotel soon!

8/10 – Bien

Abimbola

Points forts : Propreté, service et personnel
Séjour de 3 nuits en avril 2024
JDV a répondu le 15 avr. 2024
Hi Abimbola, thank you for choosing our hotel and sharing your excellent 4-star rating!

10/10 – Excellent

Kelly

Points forts : Propreté
Séjour de 2 nuits en avril 2024
JDV a répondu le 16 avr. 2024
Hi Kelly, Thank you for choosing our hotel and sharing your excellent 5-star rating!

8/10 – Bien

Donald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice alternative to the downtown hotels. Looks like a neighborhood on the upswing. Good restaurants within walking distance. Next to a hospital so plenty of lighting and security. FREE PARKING.
Séjour de 1 nuit en mars 2024
JDV a répondu le 9 avr. 2024
Hi Donald, Thank you for sharing the positive feedback for our hotel. We are thrilled you had a great experience and we look forward to seeing you again, soon.

10/10 – Excellent

Tracy Wright, Granbury

Voyage de couple
Points forts : État et installations de l’hébergement
Loved the mid century modern style and spacious room with the amenities in the room. Great spot when you want to be uptown.
Séjour de 3 nuits en avril 2024
JDV a répondu le 8 avr. 2024
Hi Tracy, Thank you for your kind words about our beautiful property. We love that you enjoyed your stay and hope to welcome you back soon.

10/10 – Excellent

sean

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s a great price for a clean, convenient location. Staff is very friendly and helpful.
Séjour de 2 nuits en avril 2024
JDV a répondu le 4 avr. 2024
Hi Sean, we're delighted that you had a fantastic stay. Thanks for the excellent rating!

10/10 – Excellent

Jean

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean property. Friendly staff. Good location. Nice price.
Séjour de 1 nuit en avril 2024
JDV a répondu le 3 avr. 2024
Hi Jean, Glad you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to our historic New Orleans hotel soon!

10/10 – Excellent

Natiala

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
JDV a répondu le 3 avr. 2024
Hi Natiala, Thank you for choosing our hotel and sharing your excellent 5-star rating!

10/10 – Excellent

Chris

Séjour de 9 nuits en mars 2024
JDV a répondu le 19 avr. 2024
Hi Chris, Thank you for choosing our historic hotel for your New Orleans stay. We appreciate your excellent 5-star rating and look forward to welcoming you for your next New Orleans visit.

10/10 – Excellent

Bruce

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Let us bring our poor 3 legged puppy, who is just a little bigger them most weight limits!!
Séjour de 2 nuits en mars 2024
JDV a répondu le 1 avr. 2024
Hi Bruce, Thank you for the great rating of our hotel! We are glad you and your pup enjoyed your stay and hope to see you again soon.

2/10 – Terrible

Sapphire

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Hotel does not look like the pictures . Very dusty and the shower head was super dirty and rusty. Stayed here one night for my boyfriends birthday weekend he was very disappointed . Would not stay again
Séjour de 1 nuit en mars 2024
JDV a répondu le 28 mars 2024
Hi Sapphire, Our apologies for the difficulties that impacted your stay. The issues you described are not at all typical of the guest experience we strive to provide. Please reach out to us at the email address on our website so that we can locate your reservation and do our best to remedy your experience.

2/10 – Terrible

Blaire

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
This was not at all what appeared to be on the website. The balcony was an absolute joke. No blankets on the bed, just sheets. Roosters crowing all around the hotel. I felt like I was in a comedy.
Séjour de 1 nuit en mars 2024
JDV a répondu le 25 mars 2024
Hi Blaire, Our apologies for the difficulties that impacted your stay. The issues you described are not at all typical of the guest experience we strive to provide. Please reach out to us at the email address on our website so that we can locate your reservation and do our best to remedy your experience.

8/10 – Bien

Adrienne

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was very large, however, does need updating. Bed was comfortable. There is only a vending machine with bad choices. Hotel is walking distance From good breakfast/ lunch places.
Séjour de 3 nuits en mars 2024
JDV a répondu le 26 mars 2024
Hi Adrienne, Thank you for choosing our hotel and for sharing your excellent rating.

6/10 – Acceptable

Terramecia

Voyage de couple
Points forts : Propreté, service et personnel
The staff were all nice and customer service friendly. Very pleasant. The downside was the extra fees and lack luster cancellation/payment options, having paid up front I wasn’t expecting to pay an EXTRA $100 and leave a card on file for “incidentals” should be advised during booking not at the desk upon arrival. The shower in the room was poorly sealed and leaked water onto floor near the toilet, the shower head was out of the wall and very loose. There wasn’t any breakfast either I’d think with the prices something would be included I guess the parking kind of made up for that tho. Overall it was decent however I won’t likely return.
Séjour de 3 nuits en mars 2024
JDV a répondu le 25 mars 2024
Hi Terramecia, Our apologies for the difficulties that impacted your stay. The issues you described are not at all typical of the guest experience we strive to provide. Please reach out to us at the email address on our website so that we can locate your reservation and do our best to remedy your experience.

10/10 – Excellent

Amy

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, friendly staff, and free parking!
JDV a répondu le 22 mars 2024
Hi Amy, We couldn't be happier that you had a great stay. Thank you for your wonderful review and perfect rating!