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Ace Hotel New Orleans

4.0 star property
Upscale hotel, walk to Canal Street

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Ace Hotel New Orleans

Photo gallery for Ace Hotel New Orleans

Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; southern cuisine
Front of property
Deluxe Room, 1 King Bed, City View
Poolside bar

Overview of Ace Hotel New Orleans

8.8

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Gym

Explore the area

600 Carondelet Street, New Orleans, LA, 70130
  • Popular LocationSaint Charles at Lafayette Stop2 min walk
  • Popular LocationBourbon Street8 min walk
  • Popular LocationCanal Street9 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)18 min drive
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Room options

Deluxe Room, 1 King Bed (Large)

  • 391.4 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Double)

  • 355.8 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Medium)

  • 249.1 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

Ace Hotel New Orleans is located in New Orleans Central Business District, a neighborhood in New Orleans, and is in the entertainment district. Preservation Hall and National World War II Museum are cultural highlights, and some of the area's notable landmarks include Jackson Square and Café du Monde. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Caesars Superdome.

What's nearby

  • Canal Street - 9 min walk
  • Mercedes-Benz Superdome - 11 min walk
  • National World War II Museum - 12 min walk
  • Ernest N. Morial Convention Center - 13 min walk
  • Caesars New Orleans Casino - 13 min walk

Getting around

  • Carondelet at Girod Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • Lüke - 4 min walk
  • Trenasse - 6 min walk
  • Starbucks - 4 min walk
  • Tsunami Sushi - 4 min walk
  • Daisy Mae's Southern Fried Chicken & Breakfast - 4 min walk

About this property

Ace Hotel New Orleans

Upscale hotel near Canal Street
Located close to National World War II Museum and Caesars New Orleans Casino, Ace Hotel New Orleans provides a nightclub, a poolside bar, and a terrace. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature southern cuisine and a poolside location. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A 24-hour front desk, concierge services, and luggage storage
  • ATM/banking services, a front-desk safe, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 234 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured valet parking on site (USD 54 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15–45 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alto
  • Joesephine Estelle
  • Seaworthy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15–45 per person
  • Secured valet parking fee: USD 54 per day (in/out privileges)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Ace Hotel New Orleans have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ace Hotel New Orleans?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New Orleans on Apr 15, 2024 start from CA $229.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ace Hotel New Orleans pet-friendly?

Yes, this property allows pets (limit 1 total). There's a deposit of USD 25.00 per night and a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ace Hotel New Orleans?

Valet parking is available for USD 54 per day.

What time is check-in at Ace Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of USD 75 (subject to availability).

What time is check-out at Ace Hotel New Orleans?

Check-out is at noon.

Where is Ace Hotel New Orleans located?

Located in New Orleans Central Business District, this hotel is within a 15-minute walk of Canal Street, Caesars Superdome, and Smoothie King Center. National World War II Museum and Ernest N. Morial Convention Center are also within 15 minutes. Carondelet at Girod Stop and Carondelet at Poydras Stop are within a 2-minute walk.

Ace Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1009 reviews" "
Rating 8 - Good. 241 out of 1009 reviews" "
Rating 6 - Okay. 81 out of 1009 reviews" "
Rating 4 - Poor. 49 out of 1009 reviews" "
Rating 2 - Terrible. 33 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Angela, Palo Alto

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent staff from the porters, doormen, restaurant staff, etc. Terrible rooms though. Dark, loud, missing items, broken lights, broken fixtures - expected better for the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Area was fine for shopping and food: there were a mix of nice spots to eat and shop at and spots that are abandoned. The area is good to walk in. Parking is valet unless you do it yourself and the parking in the area is not cheap at 50 bucks a day. No microwave. Almost daily evening events when I was there. I didn't use room service. The coffee shop attached to it is decent and looks cute. Did not try the restaurants.
Stayed 4 nights in Mar 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Happy with our stay at ACE NOLA. The warehouse district is a safe and upscale area to stay, with great dining options. The hotel lobby bar and Josephine Estelle restaurant are good options. However, would have been great if the rooms were furnished better. So large spaces with no place to put suitcases, hot water did not work for a whole day. Barring that, it’s a great stay.
Stayed 3 nights in Mar 2024

8/10 Good

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy ACE Hotel properties but the NOLA hotel really is a standout.
Stayed 5 nights in Feb 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service
The staff were extremely friendly. However, the lighting in the room is too dim for me and I didn't like not having coffee in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and coffee shop. Not only convenient, but also delicious. Awesome staff!
Stayed 3 nights in Mar 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Ace hotels in the portfolio!
Stayed 2 nights in Mar 2024

4/10 Poor

Madison, Belfast

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun spot to stay in a fun town.
Stayed 1 night in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0