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Overview of Ace Hotel New Orleans

Photo gallery

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/Patio

Ace Hotel New Orleans

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationHenry Clay Statue3 min walk
    Popular LocationNational World War II Museum10 min walk
    Popular LocationHarrah's New Orleans Casino12 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

  • Double

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Medium

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Large

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Corner

    5/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Suite

    Room amenities

    • 500 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, Ace Hotel New Orleans is in the city center. National World War II Museum and Preservation Hall are cultural highlights, and some of the area's notable landmarks include Jackson Square and Cafe Du Monde. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Mercedes-Benz Superdome.
Popular Location

What's nearby

  • Henry Clay Statue - 3 min walk
  • Canal Street - 8 min walk
  • National World War II Museum - 10 min walk
  • Harrah's New Orleans Casino - 12 min walk
  • Julia Street Cruise Terminal - 13 min walk

Getting around

  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • Joesephine Estelle — 1 min walk
  • Alto — 1 min walk
  • Willa Jean — 4 min walk
  • Johnny Sanchez — 4 min walk
  • Trenasse — 5 min walk

About this property

Ace Hotel New Orleans

4-star New Orleans hotel in Central Business District, walk to Canal Street
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 234 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.
Ace Hotel New Orleans offers 234 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 45 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 15-20 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
1 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 45.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 45 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace New Orleans
Ace Hotel New Orleans Hotel
Ace Hotel New Orleans New Orleans
Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel New Orleans and receive a full refund?
Yes, Ace Hotel New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel New Orleans cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ace Hotel New Orleans?
As of Mar 8, 2021, prices found for a 1-night stay for 2 adults at Ace Hotel New Orleans on Apr 4, 2021 start from CA $162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ace Hotel New Orleans have a pool?
Yes, this property has an outdoor pool.
Is Ace Hotel New Orleans pet-friendly?
Yes, this property allows pets (limit 1 per room). There's a deposit of USD 25.00 per night and a fee of USD 25.00 per accommodation, per night.
How much is parking at Ace Hotel New Orleans?
Self parking is available for USD 20 per day. Valet parking is available for USD 45 per day.
What time is check-in at Ace Hotel New Orleans?
Check-in is from 3 PM - 11:00 PM. Early check-in is available for a fee of USD 75 (subject to availability).
What time is check-out at Ace Hotel New Orleans?
Check-out is at noon.
Where is Ace Hotel New Orleans located?
Located in Central Business District, this hotel is within a 15-minute walk of Canal Street, National World War II Museum, and Harrah's New Orleans Casino. Smoothie King Center and Mercedes-Benz Superdome are also within 15 minutes. New Orleans Union Passenger Terminal is 11 minutes by foot.
4.4
Excellent
Rating 5 - Excellent. 543 out of 921 reviews
5 - Excellent 59%
Rating 4 - Good. 251 out of 921 reviews
4 - Good 27%
Rating 3 - Okay. 80 out of 921 reviews
3 - Okay 9%
Rating 2 - Poor. 33 out of 921 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 921 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
The hotel looks nice. The A/C in our room wasn't working. The staff sent a tech up to room supposedly fixed the problem but we were hot all night. Also the room service breakfast is very strange.
Stayed 1 night in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
This place was amazing. Staff was absolutely flawless and the rooms and lobby were so cool. 10/10 would stay here again.
Stayed 1 night in Feb 2021

2/5 Poor

Stayed 2 nights in Jan 2021

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