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Overview of Ace Hotel New Orleans

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Guest reviews

4.4 / 5Excellent
881 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationCanal Street8 min walk
Popular LocationNational World War II Museum10 min walk
RestaurantStumptown Coffee Roasters1 min walk
RestaurantSeaworthy1 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking (Medium Room)

    4.6/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    Show details
  • Deluxe Double Room, Non Smoking (2 Full Beds)

    4.6/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    Show details
  • Deluxe Room, 1 King Bed, Non Smoking (Large Room)

    4.8/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 2
    Show details
  • Deluxe Room, 1 King Bed, Non Smoking (Corner Room)

    3.7/5 guest room rating

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    Show details
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 2
    Show details

About this area

New Orleans

Located in New Orleans's Central Business District neighbourhood, Ace Hotel New Orleans is in the city centre. National World War II Museum and Preservation Hall are cultural highlights, and some of the area's notable landmarks include Jackson Square and Cafe Du Monde. Looking to enjoy an event or a match? See what's going on at Smoothie King Center or Mercedes-Benz Superdome.

Map
Popular Location

What's nearby

  • Canal Street - 8 min walk
  • National World War II Museum - 10 min walk
  • Harrah's New Orleans Casino - 12 min walk
  • Julia Street Cruise Terminal - 13 min walk
  • Saenger Theatre - 13 min walk

Getting around

  • New Orleans Union Passenger Terminal - 11 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive

Restaurants

  • Joesephine Estelle — 1 min walk
  • Alto — 1 min walk
  • Stumptown Coffee Roasters - 1 min walk
  • Seaworthy - 1 min walk
  • Drip Affogato Bar - 1 min walk
Questions about this property?Find answers

About this property

Ace Hotel New Orleans

4-star New Orleans hotel in Central Business District, walk to Canal Street
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 234 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs with cable channels. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Ace Hotel New Orleans offers 234 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films.
Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: USD 20 per day
Valet parking: USD 45 per day

Food and drink

Cooked-to-order breakfast available for a fee daily: USD 15-20 per person
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available

Things to do

24-hour fitness centre
Nightclub
Outdoor pool
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Languages spoken

English
Spanish

Business services

Meeting rooms

Outdoors

Garden
Pool sunloungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

TV channels
Flat-screen TV
Films for purchase

Food and drink

Minibar
Fridge

More

Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in between 3 PM and 11:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Pets

Pets are allowed for an extra charge of USD 25.00, per accommodation, per night, plus a deposit of USD 25.00 per night
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 45.00 per night.
Free cots (infant beds)

Property payment types

American Express
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Self-parking fee: USD 20 per day
  • Valet parking fee: USD 45 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace New Orleans

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel New Orleans and receive a full refund?
Yes, Ace Hotel New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel New Orleans cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is Ace Hotel New Orleans pet-friendly?
Yes, this property allows pets (limit 1 per room). There's a deposit of USD 25.00 per night and a fee of USD 25.00 per accommodation, per night.
How much is parking at this hotel?
Self-parking is available for USD 20 per day. Valet parking is available for USD 45 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to 11:00 PM. Early check-in is available for a fee of USD 75 (subject to availability).
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Central Business District, this hotel is within a 15-minute walk of Canal Street, National World War II Museum and Smoothie King Center. Mercedes-Benz Superdome and Preservation Hall are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 11 minutes by foot.

Guest reviews

4.4
Excellent
5 - Excellent
519
4 - Good
244
3 - Okay
76
2 - Mediocre
29
1 - Poor
13
4.4
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness

I loved the hotel decor, staff, food and everything about it!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is close enough to Bourbon Street and my work location.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I can't fault this hotel, it was impressive in every way.

Stayed 7 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

The Ace hotel is a really cool looking boutique hotel in a great area with its own restaurant, coffee shop, and rooftop. I chose this hotel because of the rooftop more than anything, so it was really frustrating to get there the first day and the place was rented out for a private event. We had planned our trip around this so to get there and have it be closed without any prior knowledge was so annoying. I don’t recommend going if you are interested in their facilities or event spaces as they could be rented out.

Stayed 2 nights in Mar 2020