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Overview of AC Hotel by Marriott New Orleans French Quarter

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

AC Hotel by Marriott New Orleans French Quarter

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCanal Street2 min walk
    Popular LocationHarrah's New Orleans Casino8 min walk
    Popular LocationMercedes-Benz Superdome15 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)23 min drive

Choose dates to view prices

Room, 1 King Bed, Non Smoking

4.1/5 guest room rating
  • 120 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

4.7/5 guest room rating
  • 120 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

4.6/5 guest room rating
  • 120 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

4.4/5 guest room rating
  • 130 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighborhood, AC Hotel by Marriott New Orleans French Quarter is in the city center and near a train station. Bourbon Street and Jackson Square are notable landmarks, and the area's natural beauty can be seen at City Park and Audubon Park. Looking to enjoy an event or a game while in town? See what's going on at Mercedes-Benz Superdome. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests love the hotel's central location.
Popular Location

What's nearby

  • Canal Street - 2 min walk
  • Henry Clay Statue - 6 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Audubon Aquarium of the Americas - 12 min walk
  • Mercedes-Benz Superdome - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • AC Kitchen — 1 min walk
  • AC Lounge — 1 min walk
  • Commerce — 3 min walk
  • Domenica — 3 min walk
  • Red Fish Grill — 4 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

Art Deco New Orleans hotel in New Orleans Central Business District, walk to Bourbon Street
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite. All 220 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and Smart TVs with cable channels. For a bit of entertainment, flat-screen TVs come with Netflix, and guests will also find minibars and free newspapers. Housekeeping is available on request.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with minibars and laptop-compatible safes. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 39.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 15.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2200 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 47-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 498 out of 985 reviews
5 - Excellent 51%
Rating 4 - Good. 320 out of 985 reviews
4 - Good 32%
Rating 3 - Okay. 96 out of 985 reviews
3 - Okay 10%
Rating 2 - Poor. 45 out of 985 reviews
2 - Poor 5%
Rating 1 - Terrible. 26 out of 985 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We inquired upon our arrival what time the restaurant was open until we were told 9pm. Upon arrival we found out that they had no restaurant because they were in the process of hiring a chef. Had to go out to eat both nights
Stayed 2 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to canal and bourbon without all the noise
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and modern. My only complaint is the parking. Which is a parking garage that does not connect to the hotel. Overall experience is an 8.
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything perfect location walking distance to bourbon street
Stayed 3 nights in Mar 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location was great. The fitness room sign allowed four guest but staff stated only two at a time and required an appt. This info would have been great to have at check in. You can hear all hallway noise and guest doors opening and closing. Light sleepers this would not be the best place to stay
Stayed 1 night in Mar 2021