AC Hotel by Marriott New Orleans French Quarter

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of AC Hotel by Marriott New Orleans French Quarter

AC Hotel by Marriott New Orleans French Quarter

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
221 Carondelet St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street2 min walk
  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationCaesars Superdome13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

AC Hotel by Marriott New Orleans French Quarter is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. Bourbon Street and Jackson Square are notable landmarks, and the area's natural beauty can be seen at City Park and Audubon Park. Looking to enjoy an event or a game while in town? See what's going on at Caesars Superdome. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests love the hotel's central location.

What's nearby

  • Canal Street - 2 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Caesars Superdome - 13 min walk
  • National World War II Museum - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Luke - 3 min walk
  • Mike Serio's Po-Boys - 3 min walk
  • Commerce - 3 min walk
  • Domenica - 3 min walk
  • Red Fish Grill - 4 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

4-star New Orleans hotel in New Orleans Central Business District, walk to Bourbon Street
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 39.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 17.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2200 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 47-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 507 out of 1001 reviews
5 - Excellent 51%
Rating 4 - Good. 305 out of 1001 reviews
4 - Good 30%
Rating 3 - Okay. 104 out of 1001 reviews
3 - Okay 10%
Rating 2 - Poor. 55 out of 1001 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 1001 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property abd very clean
Stayed 2 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service
We have stayed at this hotel before and love the location. The only issue I had was with resupplying the towels. But overall good place to stay.
Stayed 5 nights in Jul 2022

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and had a good experience. The staff was amazing. Super friendly and helpful. The parking in front of the hotel was a nightmare. We had to go around the block to twice to get a spot to pull in to unload. At about 4am people that had obviously been partying decided it was time to come back to the room and were practically screaming in the hallway. It would stop for a bit then they were right back at it. They also were smoking marijuana that then had our entire room smelling. My mistake was not calling down to the front desk for them to handle it I thought they would stop but it went on for about 2 hours. Other than that everything was great and I would stay here again.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and support. Very friendly and clean. Overall great stay
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms were clean except for the reuse of the “travel” items, very unsanitary but staff was very nice when checking us in and making sure we could check in as soon as available. It was a nice location considering most had “you pay” parking, we managed to find a parking spot close by versus using valet
Stayed 1 night in Jun 2022