I reserved two rooms online and arrived 20 minutes later. The staff at the front desk were kind, patient, and professional. The lobby is large with seating throughout. We found the beds too firm, but the rooms were clean and we were able to rest before driving home the next morning. Breakfast was awesome. The staff there were great, as well. The coffee at breakfast is better than the coffee in the room. There are TVs where you can watch the news and just relax before heading out into the world.