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Reviews of Residence Inn by Marriott Shelton-Fairfield County

3 out of 5
Residence Inn by Marriott Shelton-Fairfield County
1001 Bridgeport Ave, Shelton, CT

Reviews

8.4

Very good

Rating 10 - Excellent. 295 out of 543 reviews" "
Rating 8 - Good. 144 out of 543 reviews" "
Rating 6 - Okay. 46 out of 543 reviews" "
Rating 4 - Poor. 29 out of 543 reviews" "
Rating 2 - Terrible. 29 out of 543 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old Residence Inn but it is very well maintained and extremely clean. The breakfast was great. There was staff constantly keeping everything stocked.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

2/10 Terrible

Marie

Terrible no heat in the room very freezing in that night
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean, good location,
Stayed 2 nights in Mar 2024

8/10 Good

Charles

Stayed 1 night in Feb 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came on a girls trip and room was very spacious & clean.
Stayed 1 night in Feb 2024

6/10 Okay

Miguel

Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service as always
Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent service as usual
Stayed 5 nights in Jan 2024

8/10 Good

Randell

Liked: Property conditions & facilities
Was nice! It was quiet! I have no complaints
Stayed 1 night in Jan 2024

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the set up of the buildings and simplicity when checking in for an easy process. I did not like that when I requested a blanket the staff told me that I would have to go to the front desk to get it and that was too far of travel for me because I would have to walk over 500 feet outside to access the front desk so I was unable to get the blanket
Stayed 1 night in Jan 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Property is conveniently located, staff is thoughful and helpful, the property is a bit dated, however, it is clean, well-lighted and comfortable.
Stayed 4 nights in Jan 2024

8/10 Good

lah

Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never go there again.
Stayed 2 nights in Jan 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning service will so much better this time. The WiFi worked well this time.
Stayed 10 nights in Dec 2023

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Jan 2024

2/10 Terrible

Asghar

Stayed 14 nights in Dec 2023

10/10 Excellent

Manuel

Stayed 1 night in Dec 2023

10/10 Excellent

Bernard

Stayed 1 night in Dec 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and there was room for a family of 5. Breakfast was really good. Gym was ok, could use more weight equipment. Staff were helpful. Would stay here again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jennifer, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful at check in. Room was clean and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Russell

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There were many maintenance issues. The door was very hard to open. The toilet didnt flush very well. The kitchen sink leaks. The beds were very hard. Some people like that. The staff was pleasant and courteous.
Stayed 1 night in Dec 2023

10/10 Excellent

Christianne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great area for travelers. Toilet and sink in bathroom need a plumber to address slow flush and leaking sink. The rooms have everything for an extended stay, full kitchen too
Stayed 1 night in Dec 2023

10/10 Excellent

Lars

Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 6 nights in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Taryn

Stayed 1 night in Dec 2023

10/10 Excellent

Stacy, Eden Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and charming! The room was clean and the property was quiet! I truly enjoyed the stay and look forward to visiting again!
Stayed 1 night in Dec 2023

4/10 Poor

Tondrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in, the staff was less than favorable. Im actually a marriot member and forgot to put my number in, so im very appalled at the behavior. Our key never worked properly. It would barely turn green and we had to use great force to get in. When we walked in, the room was 80 degrees. There was one packet of dishwasher soap for an entire weekend stay. No additional soap. There wasn't an adequate amount of sugar or creamer for coffee. At shower time, we had one rag to wash with and imagine our surprise when there was no extra blanket or linens for the bedding (especially since housekeeping wouldn't be coming in the morning). The noise level at night was extreme and apparently the no party rule only applied to us as the rude attendant let us know. My girlfriend grabbed me several times at night being startled from all of the noise outside. At wakeup, we looked at the bedding and there were several bed stains. We brushed it off because it was too late and housekeeping would be there to change the bedding. Oh, nope. Not on our stay they wouldnt. Yikes! Well, silly us for not checking ahead. But we pressed on and made due. The breakfast was lackluster, but again, we made due. One extra roll of toilet paper for the weekend should be a crime. I doubt we'd ever stay here again.
Stayed 2 nights in Dec 2023

2/10 Terrible

Michael

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience it’s a shame to call this location a Marriott told lady at desk had bugs in the room just shrugged her shoulders and said I will tell the cleaners didn’t offer a different room or refund ….I just checked out found nicer more up to date hotels on same street
Stayed 1 night in Nov 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Television kept going out for 10 minutes at a time and then come back on by itself.
Stayed 2 nights in Oct 2023

6/10 Okay

Anthony

Travelled with family
Dated and dilapidated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Stayed 1 night in Oct 2023
Response from Resid Inn by Marriott Shelton management on Feb 6, 2024
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

8/10 Good

Jose

Liked: Staff & service
Get time.
It was nice and clean. It was close to a lot of shopping easiers. Beautiful city.
Stayed 2 nights in Oct 2023
Response from Residence Inn by Marriott Shelton Management on Oct 24, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Residence Inn by Marriott Shelton Management on Oct 24, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

10/10 Excellent

Lexy

Stayed 1 night in Oct 2023
Response from Residence Inn by Marriott Shelton Management on Feb 6, 2024
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

4/10 Poor

ana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was dissatisfied because roof leak at 4:00 am
Stayed 5 nights in Oct 2023
Response from Residence Inn by Marriott Shelton Management on Oct 24, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Residence Inn by Marriott Shelton Management on Oct 24, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

10/10 Excellent

Julie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The state was great. The room was great, but they really need to clean the dust off their ceiling fans.
Stayed 1 night in Oct 2023
Response from Residence Inn by Marriott Shelton Management on Oct 24, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The on;y problem I had with this property that is was super old and the room was dark and dingy. It was not dirty, but old. This place really needs an update. The food was good, but not enough variety.
Stayed 10 nights in Sep 2023
Response from Residence Inn by Marriott Shelton Management on Oct 24, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

10/10 Excellent

Ivis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice ,the breakfast is excellent. The common area was very pretty. The security was excellent they have a security police the all day and nights.
Stayed 5 nights in Sep 2023
Response from Residence Inn by Marriott Shelton Management on Oct 24, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

10/10 Excellent

jerry

Very happy with our stay
Stayed 3 nights in Sep 2023
Response from Residence Inn by Marriott Shelton Management on Sep 18, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

6/10 Okay

John

Disliked: Property conditions & facilities
The Wi-Fi was terrible
Stayed 7 nights in Sep 2023
Response from Residence Inn by Marriott Shelton Management on Sep 14, 2023
Thank you for taking the time to fill out our survey. We strive to accommodate our guests to the best of our abilities. Thank you for choosing to stay with the Residence Inn by Marriott Shelton

10/10 Excellent

Lauren

Stayed 2 nights in Sep 2023