Reception

Reviews of Baymont by Wyndham Branford/New Haven

2.5 out of 5
Baymont by Wyndham Branford/New Haven
3 Business Park Dr, Branford, CT

Reviews

6.6
Rating 10 - Excellent. 195 out of 1004 reviews" "
Rating 8 - Good. 296 out of 1004 reviews" "
Rating 6 - Okay. 220 out of 1004 reviews" "
Rating 4 - Poor. 162 out of 1004 reviews" "
Rating 2 - Terrible. 131 out of 1004 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is a bit dated and run down. The front desk check in person was very pleasant but the room we pre payed for was to have a small kitchen area. Instead we got a Jacuzzi which we did not use.
Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Aurora

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They put us in a dirty room with paint peeling off the walls, a crusty tub, a weird stove, and it reeked of cigarettes. We asked to change rooms, they were polite and changed our room to what the rooms in the pictures look like, nice and inviting. The toilet paper by the pool had been used to wipe dirty drug needles and had blood on them. Sketchy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Sarah J

Stayed 2 nights in Nov 2023

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too loud late at night
Stayed 1 night in Nov 2023

10/10 Excellent

Rayanny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing JoJo she was very professional and welcoming. She definitely made a big difference in our stay at this property. We were there for a wedding so a big group in the hotel. Is very close to the highway as well do the Main Street where some local restaurants are.
Stayed 2 nights in Oct 2023

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

william

Stayed 1 night in Nov 2023

8/10 Good

Jacoby

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stAy I love it
Stayed 1 night in Nov 2023

10/10 Excellent

Grovanni Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tahidit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and attentive .
Stayed 1 night in Oct 2023

6/10 Okay

Glenn

Liked: Staff & service
Not the best
There was a pool but didn't look clean so didn't fancy using it. Room clean but wouldn't want to stay for more than one night. We were travelling from Boston to NYC so served it's purpose. Staff friendly though.
Stayed 1 night in Oct 2023

2/10 Terrible

George

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Right on I95, super noisy. Got two hours of sleep. Left after one night wven though I had paid for three
Stayed 3 nights in Sep 2023

2/10 Terrible

Trisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced
Way over priced. Trashy motel. The front desk lady was very nice. Building was falling apart, disgustingly dirty and air conditioning didn't work. Couldn't even sleep!!
Stayed 1 night in Oct 2023

2/10 Terrible

Sophia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I did not like this hotel. The only thing good about it was the manager Jojo was very pleasant. I would not go here again. It was very loud and not clean.
Stayed 3 nights in Sep 2023

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
The foundation of the bed was noisy, as if I was sleeping on a hollow cardboard box. The shower was not in good repair and the toilet paper holder could not be reached from a sitting position unless you were at least six feet or taller. The staff were pleasant but all in all the property was not up to the standards of the Baymont brand.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs serious updating!
This place is outdated and getting run down. The bed was terrible. The Breakfast was even worse. Definitely not coming back. Not worth the price.
Stayed 1 night in Sep 2023

6/10 Okay

Tony J

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Milly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeled, room was very nice. Will definitely stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Charles

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
It was ok
Stayed 1 night in Sep 2023

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Good quiet place
Stayed 1 night in Aug 2023

4/10 Poor

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing in that hotel was the attendant at the front desk. Didn't like shower curtains smell. We requested, change of towels and a little clean up, nobody came to do it. Tried to enjoy the pool, strong smell of chlorine.
Stayed 2 nights in Aug 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
We only stayed one night, flew out early in the morning so needed a place to stay the night before our flight to save drive time. It was clean, comfortable, good size room. Not a luxury hotel if that's what you are looking for.
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Meghan

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in the front desk was very sarcastic and rude to me. When I asked a question about a form he had no idea what I was talking about, so I showed him and he said I don't know but fill it out. Then when my friends asked for another blanket up front he was very rude to them about asking for just a blanket because she was cold. Front Desk was just rude and unprofessional.
Stayed 1 night in Aug 2023

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities
The hotel room had ants, there was black stains on the sheets I was told it was hair dye from a previous customer. The air conditioner didn’t work properly. The beds made. Horrible noice when you moved in it! Oh and the pool was being remained!
Stayed 1 night in Aug 2023

6/10 Okay

Caulissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very mediocre. The free breakfast was useless, only bread, toaster waffles, and pre packaged pastries. The shower head in the room was covered in mold and shower drain was slow. The pool was closed. The hallways and lobby were clean but musty and slightly smoky smelling. The Service checking in was fine but not very welcoming.
Stayed 2 nights in Aug 2023

2/10 Terrible

joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Gross. Dirty
Stayed 1 night in Aug 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very pleasant and attentive. Room clean and comfortable. Location very accessible to the interstate.
Stayed 2 nights in Jul 2023

6/10 Okay

Judy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom door did not shut properly and was stuck at the top of the doorframe to where you had to pull hard to open the door. The room door itself seemed to stick due the amount of paint on the door. And the bed made a loud popping sound anytime it was sat or knelt on. Would like to suggest little cartons of milk for the cereal that was provided for breakfast and a way to prepare the instant oatmeal as i could not find milk for the cereal and i dont believe i saw a way to heat the instant oatmeal other than take a packet and heat in room microwave and hope that you had a bowl that was not made from foam as it is dangerous to use in a microwave.
Stayed 1 night in Jul 2023

2/10 Terrible

Shartay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. The staff wasn't pleasant or very helpful. I felt that I was treated unfairly and poorly. The guy at the desk was awfully rude and I considered leaving but i booked in advance so unfortunately I was unable to do so
Stayed 2 nights in Jul 2023

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little dated but clean
Stayed 1 night in Jul 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good sercive
Stayed 1 night in Jul 2023

10/10 Excellent

Danielle

Stayed 1 night in Jul 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Jul 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Don’t stay just for the pool
The pool was disappointing and the area not clean. The hallways smelt funny. But it was ok for a short time.
Stayed 2 nights in Jul 2023

4/10 Poor

Lori

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could use some updating
Stale smoke smell in the room out of date kitchen cabinets, rusty fixtures in bathroom some rot on sink, uncomfortable bed Pool is a glorified tub, very small only 3 feet deep, film on the top of the pool, physical fitness center was not in operation when we looked in the darkened window there was a mattress just thrown over some of the equipment The front staff, especially the day person was helpful at checkin. The hotel was quiet except for the fact that it is located right near Route 95 which makes it pretty loud when you are trying to sleep. It was convenient for our purpose and price was reasonable. Breakfast choices could use a bit more variety
Stayed 2 nights in Jul 2023

10/10 Excellent

Annette

Stayed 1 night in Jul 2023

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities
The front desk host (AL) should not have been left to work alone by the manager. It took almost 25 minutes to check in and I was the only one there. Id already checked in on Expedia! AL (maybe in training?) was disgruntled and unhappy. The carpets were dirty, and the room had an odd smell.
Stayed 1 night in Jul 2023

6/10 Okay

Kayla

Liked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Chris

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
One donut for breakfast. Loud hallways. Think it was subsidized housing? Staff cleaning up dog excrement with guest towels? Room smelled like smoke. Lamp had to unplugged to turn off, no switch. Gross. Really disappointed
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2023