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Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
8/10 Good
Johnette
Mar 22, 2024
Liked: Cleanliness, staff & service
Johnette
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Response from Wingate by Wyndham New Braunfels on Mar 19, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Accommodations were very comfortable. The continental breakfast was decent. Staff was friendly.
George
Stayed 2 nights in Mar 2024
Response from Wingate NB Front desk on Mar 12, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
6/10 Okay
Roberto
Travelled with partner
Mar 4, 2024
The rooms we stayed in had a king size bed. Very uncomfortable and the pillows we're very worn out
Roberto
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 5, 2024
Thank you for taking your time to post a review of our property! . We appreciate you for letting us know about the bed comfortability and the pillows. that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
We are thrilled to hear about your great stay at our hotel. The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.Sincerely,Guest Services
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
We are thrilled to hear about your great stay at our hotel.We highly appreciate your kind words about the hotel's spacious and clean room with comfortable bed. The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.Sincerely,Guest Services
Thank you Sandria for staying with Wingate by Wyndham New Braunfels. We are delighted and appreciate your positive feedback.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! If there's anything we can help you with during your next visit, please let us know.Many thanks,Managing Member
Our queen beds had grit on the sheets and hair was found. You had to tip housekeeping at the front desk. Just did not "feel" like a Wyndham.
Nicole
Stayed 2 nights in Feb 2024
Response from Hope W. on Feb 26, 2024
Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about hair and grit that was found in your room. that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
10/10 Excellent
jereme
Feb 17, 2024
jereme
Stayed 4 nights in Feb 2024
Response from Front Desk on Mar 22, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
10/10 Excellent
Shane
Jan 27, 2024
Liked: Cleanliness, staff & service
Decent hotel for the price. No complaints. Hotel is a little run down but they keep it clean and tidey. Good location.
Shane
Stayed 1 night in Jan 2024
Response from GM on Jan 27, 2024
Once again, thank you Shane for choosing our hotel for your recent stay. We appreciate this greatly and are happy to hear everything was to your satisfaction. We look forward to seeing you again in the future.Sincerely,Guest Services
Easy to get to and sign in. Clise to where I was headed to
Julie
Stayed 1 night in Jan 2024
Response from Wingate front Desk on Jan 24, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides and happy to hear it suited your needs.
10/10 Excellent
Wade
Jan 14, 2024
Wade
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 4, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
8/10 Good
Kenny
Jan 6, 2024
Kenny
Stayed 1 night in Dec 2023
Response from GM on Jan 26, 2024
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know. We look forward to seeing you again in the future.Sincerely,Guest Services
PROS: Friendly staff, Dove soap in the shower, hot breakfast, and blackout curtains.
CON: the tv didn’t work, but who needs it anyway?
Joseph
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 5, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
10/10 Excellent
Carla
Dec 31, 2023
Carla
Stayed 2 nights in Dec 2023
Response from wingate fd on Jan 1, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
A great place to stay for a night close to shopping and dining.
Marleen
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 29, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Good place to stay in a pinch. No carpet so that was a plus.
Verified traveller
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 29, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
10/10 Excellent
Verified traveller
Travelled with group
Dec 28, 2023
Verified traveller
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 29, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know. We look forward to seeing you again in the future.Sincerely,Guest Services
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Room was clean, not exceptionally, but clean enough for the few hours I was there. Staff was friendly and professional. My only complaint is that for a smoke free property, both rooms on our reservation had been smoked in very recently. We arrived quite late, and if we were staying longer, I would have asked to move.
Verified traveller
Stayed 1 night in Dec 2023
Response from Wingate front desk on Dec 27, 2023
Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about the room smelling like smoke, that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience.
6/10 Okay
ira
Dec 26, 2023
Liked: Cleanliness, staff & service
It seem to be a pretty common looking place
ira
Stayed 1 night in Dec 2023
Response from wingate front desk on Dec 27, 2023
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Excellent Hotel! Hotel is clean, comfortable. Highly recommended. Breakfast was great.
Mayra
Stayed 1 night in Dec 2023
Response from wingate front desk on Dec 20, 2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We appreciate your comments of the hotel cleanliness and that you enjoyed the breakfast! We count ourselves lucky for customers like you. We look forward to your visits in the future!
Enjoyed the indoor pool and hot tub. Comfortable stay.
Holly
Stayed 2 nights in Dec 2023
Response from Wingate front desk on Dec 19, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
8/10 Good
Marilyn
Dec 16, 2023
Liked: Staff & service, room comfort
Marilyn
Stayed 2 nights in Dec 2023
Response from front desk on Dec 18, 2023
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
6/10 Okay
Charles
Travelled with family
Dec 11, 2023
Liked: Room comfort
Charles
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 11, 2023
Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
They ran out of Biscuits and gravy on Sunday morning quite a few guest were diappointed
Peter
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 11, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Showed up. Easy check in. Room was great. Plenty of towels and bedding. Curtains blacked out the morning sun. The room door just needed to be slammed to lock. Pool was super clean and didnt overwhelm you with clorine smell. Breakfast was hot and fresh. Dueling texas waffle makers with different flavors was a plus. Staff was all over the place cleaning and replenishing.
Anthony
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 11, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Room had a lot of space and bed was very comfortable. Had a great night sleep
Raymond
Stayed 1 night in Dec 2023
Response from front desk on Dec 10, 2023
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Comfortable enough for the one night we stayed. No issues. Front desk employee very nice. Convenient for our trip.
Karla
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 29, 2023
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
10/10 Excellent
james
Nov 26, 2023
james
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 29, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
8/10 Good
kevin
Nov 25, 2023
kevin
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 15, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Breakfest was 6-9 , everything was gone when we arrived at 8. So we had to go some where else.
pamala
Stayed 2 nights in Nov 2023
Response from Tiffany C on Nov 26, 2023
Thank you for taking your time to post a review of our property! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about the breakfast issue that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
6/10 Okay
luis
Nov 22, 2023
luis
Stayed 1 night in Oct 2023
Response from Wingate Front Desk on Nov 23, 2023
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
In my opinion, this hotel gets a C primarily because it does not have a courtesy van. With a major hotel chain that is expected. Everything else was very nice.
David
Stayed 1 night in Nov 2023
Response from wingate front desk on Nov 20, 2023
Thank you for taking your time to post a review of our property! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about the shuttle issue with our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience.
10/10 Excellent
Lynndah
Nov 18, 2023
Lynndah
Stayed 1 night in Nov 2023
Response from Front desk on Dec 10, 2023
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services. Sincerely,Guest Services
Overall the hotel was nice. Check In was easy. The room was large. The bed was comfortable. The cleanliness of the room was OK. The hotel is showing signs of wear. The bathroom was decent, however the tub was draining VERY slowly.
James
Stayed 1 night in Nov 2023
Response from Wingate front desk on Nov 18, 2023
Thank you so much for your kind words about our hotel. We really appreciate you taking the time out to share your experience with us — and we appreciate you letting us know about the issues you had with the bathroom. Guest satisfaction is our top priority! We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. We count ourselves lucky for customers like you.
The staff are extremely friendly. A good room for the price
Julie
Stayed 1 night in Nov 2023
Response from Wingate front desk on Nov 13, 2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we appreciate your mention of the staff and room! We count ourselves lucky for customers like you. We look forward to your visits in the future!