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Hotel Bergcristall
4.0 star property

Upscale hotel with full-service spa and free breakfast

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Bergcristall

Photo gallery for Hotel Bergcristall

Sauna, steam room, sports massages, massages
View from property
Property grounds
Superior Double Room, Balcony (Diamant)
Breakfast and dinner served

Overview of Hotel Bergcristall

Reviews
9.6

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi

Check out the area

Volderau 5, Neustift Im Stubaital, Tirol, 6167
  • Popular LocationGrawa Waterfall10 min drive
  • Popular LocationStubai Glacier12 min drive
  • Popular LocationStubai Glacier Cable Car14 min drive
  • AirportInnsbruck (INN-Kranebitten)29 min drive
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Room options

Superior Double Room, Balcony (Diamant)

cleanliness

Highlights

Balcony
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Satellite channels
Desk
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, Balcony (Rubin)

cleanliness

Highlights

Balcony
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Satellite channels
Desk
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony

cleanliness

Highlights

Balcony
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Satellite channels
Desk
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Neustift Im Stubaital

Located in Neustift Im Stubaital, Hotel Bergcristall is in a rural area and in the mountains. St. George Church and Stubai Glacier Cable Car are notable landmarks, and some of the area's activities can be experienced at Elfer Gondola and Stubai Glacier. Looking to enjoy an event or a game while in town? See what's going on at Bergisel Ski Jump. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowshoeing and ice skating.

What's nearby

  • St. George Church - 7 min drive
  • Elfer Gondola - 8 min drive
  • Grawa Waterfall - 10 min drive
  • Stubai Glacier - 12 min drive
  • Stubai Glacier Cable Car - 14 min drive

Getting around

  • Matrei am Brenner Station - 26 min drive
  • Kranebitten Airport (INN) - 30 min drive

Restaurants

  • Ski Alm - 15 min walk
  • HERR KLAUS - Das Restaurant - 7 min drive
  • Panorama Restaurant Elfer - 34 min drive
  • Bottega No. 13 - 7 min drive
  • Tyrol Cafe-Restaurant - 7 min drive

About this property

Hotel Bergcristall

Upscale family-friendly hotel near Stubai Glacier
Located close to St. George Church and Elfer Gondola, Hotel Bergcristall provides free breakfast, a terrace, and a garden. Treat yourself to a massage at the onsite spa. Enjoy the gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Smoke-free premises, 1 meeting room, and an elevator
Room features
All guestrooms at Hotel Bergcristall have thoughtful touches such as pillow menus, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, baby monitors, and highchairs
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Optional ski privileges
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby monitor
  • Changing table
  • Free babysitting
  • Free supervised activities for children
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Bergcristall Neustift Im Stub
Bergcristall Neustift Im Stubaital
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel Neustift Im Stubaital

Frequently asked questions

Does Hotel Bergcristall have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Bergcristall?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Bergcristall on Apr 21, 2024 start from CA $300.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bergcristall pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Bergcristall?

Self parking is free at this property.

What time is check-in at Hotel Bergcristall?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Bergcristall?

Check-out is at 10 AM.

Does Hotel Bergcristall provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Bergcristall located?

Located in the mountains, this family-friendly hotel is within 6 mi (10 km) of St. George Church, Elfer Gondola, and Grawa Waterfall. Stubai Glacier and Stubai Glacier Cable Car are also within 9 mi (15 km).

Hotel Bergcristall Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Spa and pool are fantastic and the food is amazing .
Stayed 6 nights in Apr 2019

10/10 Excellent

TJ, Stuttgart, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel close to Stubai Glacier
Hotel Bergcristal is the closest hotel to Stubai Glacier that will not crush your budget. Easy to book, Easy to find with a wonderful staff. The food is first class and prepared fresh for each meal by the resident chef / manager. OH - and I must mention - my son was absolutely THRILLED with the WIFI connection speeds! We will be returning to Hotel Bergcristal for more skiing.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, awesome location
Great stay, of all the details from staff, restaurant, rooms, and spa were well taken care of. I would definitely recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the Mountains
Great value for the money. The room was a bit small, but overall, very nice

10/10 Excellent

Gregory, Staffordshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a warm welcome.
The hotel was ideally situated in the Stubai valley south of Innsbruck. our room looked up the valley towards the snow covered mountains. (Even in mid July). We were on a fly drive holiday and we had easy access to the Glacier and other alpine meadow walks. We booked half board and enjoyed excellent breakfasts and five course evening meals. The food was of a high standard and the Hotel was very clean. The staff were very welcoming and helpful. We would go back again.

10/10 Excellent

Werner, Mannheim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service
Wir hatten nur 2 Nächte gebucht und mussten umziehen. Das war bei der Onlinebuchung nicht ersichtlich
Stayed 2 nights in Apr 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellente découverte
Parfait ! Prendre la demi pension car la qualité de la cuisine est excellente pour un surcoût modique. Nous avons été surclassé dans une chambre de 80m2... avec sauna.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Vielen Dank für den schönen Aufenthalt im Stubaital
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellnesshotel
Super Hotel, gutes Essen und toller Service. Sehr schöner Wellnessbereich.
Stayed 7 nights in Jan 2019