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Reviews of Hotel José Cruz

3 out of 5
Hotel José Cruz
C/ Lucena, 60, Playa de Burriana, Nerja, Málaga

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 54 reviews" "
Rating 8 - Good. 30 out of 54 reviews" "
Rating 6 - Okay. 5 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, despite lack of facilities
Nice, clean apartments with lovely views. Not far from the beach, but those steps in the heat can be a bit of a challenge! Lovely breakfast and great staff. However, the one thing that did impact on my holiday hugely was the lack of facilities re food and drink! With no fridge, kettle etc in the apartment, or even a vending machine, your are reliant on the hotel bar/restaurant being open. May have been the time of year (October), but after breakfast we struggled to understand when the bar/restaurant was open. Nowhere to keep drinks cool, and nothing nearby the hotel to get anything, once you leave the beach you are pretty much stuffed! Such a shame as we would gladly have spent more time at the hotel by the pool if we could have had a cool drink, coffee or bite to eat. The hotel is without a doubt value for money, but would certainly recommend either a fridge in the room or facilities made available to eat and drink at the property
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Too many steps to climb if you don't have a car, otherwise a good B and B
Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Have sent a separate review on the feedback page, listing grievances.
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite out of the way, I was only there on personal business. I would have quite liked a fridge and tea/coffee making facilities as breakfast didn't start until 9am
Stayed 3 nights in Apr 2019

6/10 Okay

Jeff

We were disappointed in our room. It is an older hotel and had a strange smell. I would not stay there again.
Stayed 1 night in Sep 2018

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel at the right price
Only stayed here for 1 night as we were on our way to Gibraltar. Staff were friendly, the rooms were good as was the breakfast. You can drive the car level to the reception level and there is room to park (not too sure about parking in the summer). If you don't like steps or walking this probably isn't for you. We like walking so it wasn't a problem. Would stay again
Stayed 1 night in Oct 2018

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look pass the dated decor and it's a great gem
The hotel was a short walk from Buriana beach. No beating around the bush, this hotel is a bit dated. However, that's the only downside. The hotel was very accommodating when we had to check in at 3am. No problems at all. The room had A/C and a fantastic balcony with great views across the valley. The balcony was very spacious and a great place to read and have a glass of wine in the evening. Breakfast was included and it was a good mix of hot and cold food (bacon, sunny side up eggs, cheese, cold cuts, cereal and fruits). They mixed up the cheese and cold cuts so it's a bit different each morning. We had a very pleasant stay and would recommend to friends.
Stayed 5 nights in Sep 2018

10/10 Excellent

John

Lovely hotel in a hill-side setting
The Jose Cruz is a small bed and breakfast situated half way up the hill at the West end of the Burriana beach area of Nerja. Rooms are spread over 3 floors - ours was at the top and had a panoramic view with the sea out to the left and the mountains out to the right. The room faced west so the balcony got the sun from noon till sunset and was a real sun-trap. The room itself wasn't huge but it was perfectly fine with enough storage space and daily maid service, including fress towels every day. The hotel is spotlessly clean and we found the staff very friendly and helpful. Breakfast is buffet style with cereals, meats and cheeses, bacon, eggs etc. and is available in a pleasant dining room on the lower floor. You need to bear in mind that as mentioned this is a small hotel and caters for mainly Spanish guests, so don't go expecting multilingual staff and bells and whistles. However, as long as you're realistic in your expectations you'll be happy here. The one downside it that unless you want to use your car all the time (there is on-street parking outside the main reception) as already mentioned the hotel is set up a hill, so you need to be prepared for a climb to get back after the beach. Most people will use the back entrance but although there is a lift in the hotel you have to climb a lot of stairs to get there. All in all, a very pleasant place, immaculately kept and if you don't mind a bit of a climb well worth a visit.
Stayed 8 nights in Sep 2018

8/10 Good

Kamminator, Ann Arbor, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room with balcony & panoramic view of town, retro-decor with lots of wood, avocado green draperies & goldenrod bedspread, very professional & friendly staff, excellent breakfast buffet, small but useful pool. Improvements needed: mattress very uncomfortable with lots of springs felt, thin bed linens, no pool/beach towels available. Location: 10-minute walk downhill to Burriana Beach.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel , close to beach, not far from town
Really friendly staff, and VERY helpful when asked for suggestions on things to do etc. Breakfast was super with lots of choice from the cold buffet, although limited hot food, but typical of a small family run hotel. Car parking was at 'front/reception' of hotel in a dead end street, so easy parking. All rooms face out towards the west (opposite from 'reception') and ideal to sit and watch sun-sets etc. only downside is that the 'short-cut' from the street is up a long flight of stairs!! short stroll down to one of the better beaches, although the walk into town was a bit further. small pool and area to catch the sun if you wish.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice local place. Non-chain environment. Great breakfast and truly kind people.

10/10 Excellent

David G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shhhhhhh....! A secret gem.....
An undiscovered brilliant gem traditionally Spanish style hotel in a quiet and peaceful location a few minutes walk from Burriana beach with its bars and restaurants and a 10 minute walk into town. Free on street parking adjacent to hotel. Wonderfully polite, friendly, efficient staff. Very clean, excellent room service, comfortable bed, great shower with plenty of hot water, large rooms with a very spacious balconies (great sunsets - west facing) overlooking villas on the opposite side of the valley. An excellent buffet style breakfast, comprising of an excellent selection of cooked and fresh dishes available from 9am to 12am. Excellent Wi-Fi throughout the Hotel. Thank you to everyone at the Hotel Jose Cruz for a wonderful stay. We will be back......

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A nice little hotel positioned well and excellent breakfasts
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2017

8/10 Good

Munners, Marlow

Liked: Cleanliness, staff & service, property conditions & facilities
Decent simple hotel. Pretty quiet.
No complaints. Clean, quiet, and well looked after. More traditional Spanish than modern. Breakfast was better than expected. Top of a hill, good amount of steps!
Stayed 2 nights in Jul 2017

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balkonghäng Deluxe
Fantastisk utsikt från balkongen med flödande kvällssol. Rent och prydligt överallt.
Stayed 5 nights in Oct 2019

8/10 Good

Anneli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel alejado del centro sin problemas de aparcamiento. Las habitaciones bien ,pero tiene encima de la puerta una ventana por la que entra la luz del pasillo cada vez que detecta movimiento el sensor
Stayed 2 nights in Oct 2019

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
Very nice hotel with fresh and clean rooms with beautiful views and friendly staff. Only 5 minutes from the main beach!! The terraces were very cozy and the pool area was better than expected. The breakfast was ok. The only thing we really missed in the room was a small fridge since it’s always hot during summer, all drinks turn really warm within some minutes. It would have helped having cold drinks and water.
Stayed 7 nights in Aug 2019

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bello e confortevole
La posizione molto buona5 min a piedi dal mare, stanze grandi con il balcone, colazione sempre la stessa, però buona.personale gentile ma non molto socievole o informato.inglese poco e niente. Tutto sommato siamo stati bene.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Desayuno rico. No estar mejor señalizada la recepción
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opcion en Burriana
Buena ubicación para ir andando tanto a la Playa de Burriana como al centro de Nerja. Repetiria sin dudarlo.
Stayed 3 nights in Jul 2019

10/10 Excellent

Javi, Sevilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel me a gustado el trato todo muy bien, repetiría !!!! Lo recomiendo .
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de nuestro agrado, recomendable................
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato fenomenal, personal muy agradable y muy profesional, en general hemos estado como en casa, muy familiar el hotel.
Stayed 2 nights in Jul 2019

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nice view
Good hotel on a steep slope and every room provides a nice view over the town. Service was good but breakfast was only available after 9am which is uncomfortable if you want to leave early.
Stayed 1 night in Jul 2019

8/10 Good

María luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De verguenza las fotos engañan no tienen k ver con el hotel y encima desayuno era incluido pues se los cobraron dos cafes que encima era agua sucia de malo que estaba. No lo recomiendo.
Stayed 2 nights in Jun 2019

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

M Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thomas
Mycket trevligt, litet, mysigt och prisvärt hotell med bra läge strax ovanför Burrianastranden.
Stayed 1 night in Oct 2018

6/10 Okay

Ellinor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Uppdatera hotel Jose Ceuz
Hotellet ligger fint. Det behöver däremot uppdateras, gammalt nyckelsystem, fläktar som dånade, luktade illa i hissen och vid tvättstugan. ”Dubbeldängen” var 140x190, en kudde ett kakan ett täcke.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Leuk hotel op een goede, rustige locatie. Zeer vriendelijk personeel. Alles wordt keurig schoon gehouden. Het bed is wel wat gedateerd
Stayed 6 nights in Oct 2018

6/10 Okay

Tommy

Liked: Cleanliness, staff & service, room comfort
Familjärt hotell!
Vi kom från Roquetas på ett hotell med 367 rum till detta mysiga familjära hotell! Rummen helt okej stor balkong o en helt okej frukost! Personalen oerhört tjänstevilliga o fixade det vi ville! Fanns bara en baksida o det var backen upp o 87 trappsteg till rummet! Bra träning! Saknade förstås ett kylskåp på rymmet men personalen fixade is vis behov så det löste sig! Kan rekommenderas för personer som inte har problem med knän eller höfter!
Stayed 4 nights in Sep 2018

6/10 Okay

mikael

Liked: Cleanliness
Trevligt litet hotell i en mycket trevlig by.
Enkelt men trevligt litet hotell. God frukost och trevlig personal. Närområdet var mycket trevligt med bra restaurangutbud och fin badstrand. Jobbigt att gå upp i backen till hotellet man måste vara vid god vigör för att kunna ta sig hem på kvällen. Poolen var inte mycket att skryta med. Rummet var lite si så där. Sängen var alldeles för liten för två personer i vuxen ålder. Mycket bra att ha bil med sig. Gratis och säker parkering.
Stayed 2 nights in Sep 2018

8/10 Good

sofie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2018

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Litet koselig hotell i fin omgivelse. Med hyggelige, hjelpsomme ansatte. Veldig god frokost. Kort vei til strand. Og gangavstand til Nerja sentrum som var en veldig koselig by!
Stayed 1 night in Sep 2018

8/10 Good

Owe

Bra utsikt
Högt uppe på en kulle men bra utsikt, eftermiddagssol, bra, varmt??? Nära till bad och restauranger.
Stayed 3 nights in Aug 2018

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable
Experiencia muy agradable, con personal amable. Si necesitas un taxi, te lo pueden pedir desde la misma recepción. La única pega es que, si no tienes coche, es cansado ir del hotel a la playa o a las zonas de alrededor, ya que se encuentra en una zona alta.
Stayed 2 nights in Jul 2018

6/10 Okay

Mette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Enkelt hotell, ikke veldig sentralt.
Enkel standard, hard seng og dårlig hodepute. Grei balkong, men man ser kun masse feriehus. Trapp ned til strand og restauranter. Vi prøvde The Steak House, som var veldig bra. Det var vanskelig å finne hoteller, selv med GPS. Men: god og delikat frokost!
Stayed 1 night in Jul 2018

10/10 Excellent

Blanca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Ulf

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

8/10 Good

Jeanette

Liked: Staff & service
Bra lugnt läge nära stranden
Hotellet ligger en bit upp i backen och det var lätt att parkera utmed gatan på ovansidan av hotellet. Lite äldre standard men fullt funktionellt.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lille hyggeligt hotel, i skønne omgivelser
Lille hyggeligt hotel med fin morgenmad. Ligger super godt i forhold til både strand og by.
Stayed 5 nights in Oct 2017