Hotel needs a serious interior facelift.
Upon arrival to the hotel from a long road trip with kids, I was denied an early check-in immediately upon request and told to come after 2pm. The receptionist never even tried to accommodate us in any way. The interior of the room we were given was in extremely poor condition (old and stained couch, broken cabinetry, dark room, 4 TV channels, dirty carpet, broken lamp, etc.). The room furniture resembled furniture one could find at the end of a garage sale.