Overall it was good. We just found that the rooms were not cleaned properly and there were things missing in the kitchen. For example, there was a fork and a bowl missing.
the Wifi was also difficult to connect at certain times.
Comment from Hotel Management
10-Oct-2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
In order for us to investigate the error, can you please tell me which room did you stay in?
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Mercure Hotel Nelspruit