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4.8/5 Exceptional
109 reviews
"The check in staff was very unprofessional and didn’t make us feel welcome at al..."


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Negril Lighthouse
    11 min walk
  • Popular Location
    Negril Cliffs
    4 min drive
  • Popular Location
    Throne Room
    8 min drive
  • Airport
    Negril (NEG-Negril Aerodrome)
    18 min drive

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Book online or call:

  • Junior Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Deluxe Junior Suite

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • One Bedroom Suite

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Villa One

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Villa Two

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Villa Four

    Room Amenities

    • Ocean view
    • Sleeps 9
    More details
  • Villa Five

    Room Amenities

    • Ocean view
    • Sleeps 10
    More details

About this area


Located in Negril's West End neighbourhood, The Cliff Hotel is in the city centre and on the waterfront. Negril Lighthouse is a notable landmark, and the area's natural beauty can be seen at Seven Mile Beach and Bloody Bay. Travelling with kids? Consider Kool Runnings Water Park and Samuel's Bay National Marine Park.

Popular Location

What's nearby

  • Negril Lighthouse - 11 min walk
  • Negril Cliffs - 4 min drive
  • Throne Room - 8 min drive
  • Time Square Mall - 9 min drive
  • Negril Hills Golf Club - 14 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 98 min drive


  • Where to eat
  • Zest at the Cliff – Restaurant with a bar offering international cuisine. Serves lunch and dinner daily.

About this property

The Cliff Hotel

Family-friendly Negril hotel in West End, near Negril Lighthouse
This hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 33 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and furnished balconies are standard, as are flat-screen TVs with cable channels.
The Cliff Hotel offers 33 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Beach shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
1 restaurant
3 bars/lounges and 1 poolside bar
Room service available

Things to do

Arcade/game room
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Yoga classes

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Outdoor pool


Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken



Pool sunloungers
Pool umbrellas


2 treatment rooms
Body treatments
Body wraps
Manicures and pedicures
Massage/treatment rooms
Spa open daily


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel


Designated smoking areas

Room amenities


Air conditioning
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Free rollaway beds
Premium bedding


Free toiletries
Rainfall showerhead


TV channels
flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space

Furnished balcony


Free local calls
In-room massage
Iron/ironing board
Turndown service



Check-in between 3 PM - midnight
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Property payment types

American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Airport shuttle fee per child: USD 0 (up to 13 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Cliff Hotel Negril
  • Cliff Negril


5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

The check in staff was very unprofessional and didn’t make us feel welcome at all. Everything else was amazing.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are looking for a getaway where you don't feel crowded with people this is the place. First the positives. This boutique hotel is beautifully landscaped and situated on 5 acres. With only about 30 rooms and villas you are assured of a low number of guests. In fact we never saw more than a dozen at a time. The pool area which is beautiful never had more than one or two people in it. The resort is not on a beach but rather it has a cliff sea frontage as the name of the resort suggests. This rocky area is dotted with concrete pods where your lounge chairs sit. These pods are connected wit wooden walkways. You can jump into the water into an area that is roped off and climb back up using a ladder.The rooms are spacious, clean and well appointed. We were in a junior suite which we found spacious. The bathrooms are also a good size and well appointed. The room was on the first floor and had a balcony with seats which you can walk straight out onto the grounds. The staff were friendly and helpful at all times. The property has security guards as well as a manned gated entrance. The food was excellent and service good. There is a spa and a gym as well as a salon. The hotel is a one and a half hour drive from Montego Bay airport and you are responsible for getting to the resort at your own cost. It cost us US$200 each way. Thats US$400 ! A hotel of this caliber which claims to have been voted best in the Caribbean in 2017 should consider a shuttle to the Hotel

Stayed 4 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully designed rooms with excellent bedding and amenities. It is a very private hotel and is located at the very end of the West End of Negril. It is as the name indicated situated on the cliffs and as such does not have beach access. If you're looking for a quiet and romantic getaway The Cliff Hotel is an excellent choice.

Stayed 7 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The staff. O’Neill, Rochelle, Shadae, Paul, Ramona- and the entire staff made us feel special, every hour of every day.

Stayed 2 nights in Nov. 2019

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