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The Caves

Photo gallery for The Caves

Shower, free toiletries, hair dryer, bathrobes
Outdoor dining
Deluxe Room, 1 Queen Bed | Free minibar, in-room safe, individually decorated, desk
Deluxe Room, 1 Queen Bed | Free minibar, in-room safe, individually decorated, desk
Deluxe Room, 1 King Bed | Free minibar, in-room safe, individually decorated, desk

Overview of The Caves

The Caves

3.5 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
144 One Love Drive, Negril, Westmoreland

Explore the area

  • Popular LocationNegril Lighthouse5 min walk
  • Popular LocationNegril Cliffs2 min drive
  • Popular LocationNegril Watershed Environmental Protection Area11 min drive
  • AirportNegril (NEG-Negril Aerodrome)26 min drive

Room options

About this area

Negril

The Caves is located in West End, a neighborhood in Negril. Seven Mile Beach and Jamaica Beaches reflect the area's natural beauty and area attractions include Kool Runnings Water Park and Hope Botanical Garden and Zoo.
Visit our Negril travel guideOpens in a new window
Map

What's nearby

  • Negril Lighthouse - 5 min walk
  • Negril Cliffs - 2 min drive
  • Throne Room - 10 min drive
  • Negril Watershed Environmental Protection Area - 11 min drive
  • Time Square Mall - 14 min drive

Restaurants

  • Rick's Café - 6 min walk
  • Sweet Spice Restaurant - 6 min drive
  • Burger King - 5 min drive
  • Push Cart - 2 min drive
  • Sweet spot restaurant & bar - 8 min drive

About this property

The Caves

3.5-star hotel located in West End
You can look forward to free full breakfast, an art gallery on site, and a shopping mall on site at The Caves. Enjoy a meal at the two onsite restaurants. In addition to laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, concierge services, and a TV in the lobby
  • Tour/ticket assistance
Room features
All 12 individually decorated rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, mini fridges, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily
  • 2 restaurants
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping mall
  • Spelunking
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

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Hotel
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Pool
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Policies

Check-in

Check-in from 3:30 PM - 11:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

The Caves Hotel
The Caves Negril
The Caves Hotel Negril

Frequently asked questions

Does The Caves have a pool?

Yes, this property has an outdoor pool.

Is The Caves pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Caves?

Self parking is free at this property.

What time is check-in at The Caves?

Check-in is from 3:30 PM - 11:30 AM. Late check-in is available during limited hours.

What time is check-out at The Caves?

Check-out is at 11:30 AM.

Where is The Caves located?

Located in West End, this hotel is within 1 mi (2 km) of Negril Lighthouse and Jamaica Beaches. Negril Cliffs is 1.5 mi (2.4 km) away.

Can I cancel my reservation for free at The Caves and receive a full refund?

Yes, The Caves offers free cancellation on select room rates, because flexibility matters! Please refer to The Caves cancellation policy on our site for more details about any exclusions or requirements.

The Caves Reviews

The Caves Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews" "
" "10 - Excellent 85%
Rating 8 - Good. 2 out of 13 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 0 out of 13 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 13 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 13 reviews" "
" "2 - Terrible 0%

9.7/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Caves was a wonderful setting to relax and unwind. We stayed in a second floor room without a balcony, but the ocean view out of the large window was so perfect I didn't miss having one. The room was spacious and comfortable. The swimming was excellent and unlike anything I have experienced before. Deep water comes all the way to the cliffs, the waves are very gentle, and there are two caves that you can swim into. The water is clear and in early November, comfortably warm.

10/10 Excellent

Christopher, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch food! Welcoming and friendly staff. Amazing views. Thrilling caves and cliff diving. Beautiful water. Great place to relax and have a well deserved vacation
Stayed 6 nights in Aug 2022

8/10 Good

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, unique and quiet. The food was good, but it was unclear until day 5 we could ask for specific meals. The thing I liked least was that the website said taht ANY BOOKINGS made through 12/22 would received afree private dining experience in the cave, but they cgarged us $150 dollars anyway.
Stayed 6 nights in Jul 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
This is our favorite place on earth. We honeymooned here and hope to come back to visit every 5 years or so. It's paradise. Quiet, peaceful, organic...such amazing natural beauty, amazing food and AMAZING staff.
Stayed 2 nights in Jul 2022

10/10 Excellent

Quantivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!! No complaints at all.
Stayed 4 nights in May 2022

10/10 Excellent

Tyasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was exceptional. They go above & beyond to take care their guests. Breath taking views, great food, pool & hot tub . There’s no more you can asks for. Don’t hesitate just book!
Stayed 2 nights in May 2022

10/10 Excellent

Amelia E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at the Caves, Negril. The service was phenomenal, and we made longstanding friendships with most of the staff. Obrian, Randy, Brad, Zoom, Jamoi all went above and beyond for us. Obrian was the lifeguard and took us cliff jumping, kayaking, and snorkeling every day. He is an amazing individual. It was a blast, and we made a new friend whom we will keep in touch with! Randy, Brad, Jamoi, and Zoom took care of all our food and alcohol and were so friendly and cool. They are truly genuine people who cared about our experience at the resort. The food was amazing and changed every day. Everything was sourced locally, and you could taste how fresh the food was. The service was very classy, and each night felt like you were at a 5 star restaurant. The caves dinner that you must pay for was worth every penny. It was a magical experience that is unlike anything we have ever experienced. The night was once in a lifetime.    The drinks were top shelf, and you could pretty much request anything you wanted. The cuisine was broad, and you could specifically request your meal, or have more traditional Jamaican food. Our room was private and large, with a great shower. It was so nice to fall asleep listening to the waves crashing into the caves below us. Each day was a new adventure, and we were never bored. This is a unique place that caters to anyone’s needs. It can be adventurous and active, or as relaxing as you want. It was amazing!!
Stayed 4 nights in Mar 2022

10/10 Excellent

viridiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Caves, the property and staff made our visit even better. I highly recommend the hotel
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most serene properties in the world
Easily one of the most serene properties in the world! Staff are all lovely but unfortunately food was well below average for a high priced boutique property. Menu options were incredibly limited as well. Guests were given a choice between two options at each meal and no Jamaican food options except for our final breakfast. We will be back given how beautiful and peaceful our stay was, but will probably wait till we hear of culinary improvements. Comfort level was a four out of five, as the pillows on the bed were extremely uncomfortable and kept us up at night. Everything else around the property was very well laid out. Also felt very safe at night with the security guard (lovely man) patrolling the grounds after sunset. O Brian the lifeguard was also exceptional and works incredibly hard to make sure guests are comfortable and taken good care of. Overall a great experience, although most meals rated two out of five stars.
Stayed 2 nights in Oct 2021

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Caves 8/28-9/4/21
We had an amazing stay for our 10th anniversary celebration! The property is gorgeous, the food was absolutely delicious and the service was impeccable. Normally we like to get out an explore when we travel, but The Caves was so relaxing that we only ventured off property once. The on-site snorkeling with Brian was a really good time since he showed us things we missed when we went out our own. We felt like we had the whole place to ourselves because only a few rooms were in use for most of our stay, but the property is larger than I expected so there were plenty of secluded spots to sunbathe even when most of the rooms were booked. I was a little worried I’d miss a sandy beach, but didn’t at all. Plus, if you do want a beach day 7 mile is a short drive away! I’m a bit of a food snob and was really pleased with everything we ate. For dinner there was typically one appetizer, a soup, a salad, 2 entree choices and 2 dessert choices. The soups were exquisite (don’t skip them!) and the entrees typically were a choice of fish/seafood or meat although you could include special requests or dietary restrictions when you checked in so I’m sure there could also be a vegetarian option if needed. We had goat, lamb, mahi mahi, snapper, chicken, beef, lobster, pork and shrimp dishes during our stay.
Stayed 7 nights in Aug 2021